MCR Development Completes Renovation and Expansion of the Hilton Garden Inn Columbus/Dublin in Ohio

. October 15, 2015

DUBLIN, OH. October 15, 2015 - MCR Development LLC ("MCR"), the seventh largest hotel owner-operator in the United States, today announced an extensive renovation and expansion was completed at the Hilton Garden Inn Columbus/Dublin, a 100-room Hilton select-service property located in the Metro Place corporate park in Dublin, Ohio, a suburb of Columbus.

The renovation featured a newly designed hotel lobby and dining area, as well as improvements to the guestrooms, meeting space, pool, and fitness center. In addition, the Pavilion lobby was expanded to include a 4,000 square foot full-service bar and new seating and dining areas.

The hotel's new design scheme features a Scarlet and Grey decor pattern in the guestrooms and public areas that celebrates the Ohio State Buckeyes, the 2015 NCAA Football National Champions, whose campus and home, Ohio Stadium, is a short drive from the hotel.

The new Pavilion and bar were designed to encourage guests to relax, linger, and enjoy each other's company and include new communal breakfast and bar tables as well as signature seating, which serve as social and meeting spaces throughout the day. The hotel's guestrooms boast all new furniture and fixtures, including platform queen or king beds with Serta Perfect Sleeper mattresses and pull-out sleeper sofas. The guestrooms, meeting space and fitness center, which offers new Fitness by Precor cardiovascular equipment, were modernized to accommodate guests' unique and growing needs.

The Hilton Garden Inn Columbus/Dublin is centrally located in the heart of Dublin, at 500 Metro Place North. Dublin is home to a deep roster of corporate headquarters and nearby Interstate 270 provides easy access to downtown Columbus, Port Columbus International Airport, and The Ohio State University. Ohio Stadium has a capacity of almost 105,000 seats, and each home game is attended by an average of 106,000 people. The hotel is also located just a few miles from the Muirfield Village Golf Club, built by Jack Nicklaus and home to the PGA's Memorial Tournament which brings the world's best golfers to Dublin every year.

The Hilton Garden Inn Columbus/Dublin was a recipient of the 2015 TripAdvisor Certificate of Excellence Award for its outstanding traveler reviews.

About MCR Development LLC

MCR Development LLC is the seventh largest hotel owner-operator in the country and owns a portfolio of 87 premium-branded hotel properties with approximately 10,000 rooms in 23 states. MCR's hotels are operated under 10 brands and the firm is headquartered in New York City and Dallas.

Contact:
Hayley Cook or Matthew Chudoba
MCRDevelopment@icrinc.com
203-682-8200

Media Contact:

Subscribe to our newsletter
for more Hotel Newswire articles

Related News

Choose a Social Network!

The social network you are looking for is not available.

Close
Coming up in April 2020...

Guest Service: First Impressions Matter

Hotels spend large amounts of money on marketing their operation and brand, but sometimes they fail to remember that guest service is the lifeblood of their business. It is outstanding guest service that allows a hotel to create an amazing and lasting impression, one that will remain with guests far beyond the duration of their stay. In pre-internet days, first impressions were formed the moment a guest walked through a hotel's front door. These days, first impressions are created long before a guest arrives at a hotel property. They begin when a customer visits a hotel's website or social media pages for the first time. When a guest connects with a property online, they immediately form an opinion of the hotel. First impressions matter and because of that, a hotel website should be mobile-friendly with blistering fast speed; it should be graphically appealing; and it should provide visual representation of the kind of experience a guest can expect. It is also vital to engage the customer; to actively solicit and respond to guest feedback. When a hotel personally engages with someone, it is demonstrating to other customers that guest opinions matter, and that management is willing to go the extra mile to provide superior guest service. Similarly, when a hotel sends out personalized emails with satisfaction surveys attached, it demonstrates that management values guest feedback, so that service can be improved at every level. Additionally, social media messages can be sent out prior to a guest's arrival to learn more about them, so their visit can be personalized. It's the small touches and details that are most remembered and appreciated. The April issue of the Hotel Business Review will examine what some leading hotels are doing to cultivate excellent guest service in their operations.