Officials of Sage Lane Partners, a private equity real estate firm that specializes in sourcing, acquiring, developing and asset managing investment properties, and Ocala, Fla.-based ARK Holdings announced the joint venture acquisition of the 101-room Hampton Inn & Suites in Prattville, Ala. ARK Hospitality, a leading third-party manager in the southeast, will operate the hotel. The addition continues Sage Lane's rapid growth since its formation in 2024 to more than $350 million in current assets managed.
"The Hampton Inn & Suites Prattville marks the first acquisition of Sage Lane Partners, though it is by no means our first hotel investment property," said Bhavnesh Vivek, managing partner, Sage Lane Partners. "With more than 40 years of hospitality experience, our executives have closed on more than 40 transactions and have provided investment, advisory and/or asset management services for more than $3 billion of hotel real estate. Both our acquisition and development pipelines remain full, and we look forward to adding as many as three hotel acquisitions and breaking ground on two development deals this year."
Located at 2590 Cobbs Ford Road just off I-65, the hotel is directly across the street from Bass Pro Shop and just ten minutes from downtown Montgomery. Hotel amenities include a 24/7 fitness center, outdoor pool, business center and 576 square feet of total event space. All guests can enjoy a complimentary daily breakfast and Wi-Fi throughout the hotel.
"At Sage Lane Partners, we seek to uncover unrealized value by identifying off-market and often neglected real estate opportunities," said Bhavin Vivek, managing partner, Sage Lane Partners. "We partner with high net worth and institutional investors to apply our asset management expertise for value-add and opportunistic investments. Sage Lane Partners offers flexible capital solutions, enabling diversification into unconventional markets and commercial ventures, ultimately delivering substantial returns. The Hampton Inn & Suites is the embodiment of this strategy, and we look forward to expanding our portfolio nationwide as we achieve our own growth goals."
"We look forward to collaborating with the Sage Lane Partners team to apply our vast experience to the Hampton Inn & Suites as we implement sophisticated strategies to drive cash flow and maximize the value of the asset while providing an elevated experience to the hotel," said Azim Saju, chief executive officer, ARK Holdings.
"Prattville is a vibrant and growing market ideal for a select-service hotel that provides the latest amenities most requested by business and leisure travelers to the area," said Ed Denning, president, Raleigh-based ARK Development. "Working with the Sage Lane Partners team, we are excited to be a part of and have a positive impact on the local community."
KSL Capital Partners, LLC ("KSL"), a leading alternative investment firm, announced its affiliates have acquired the JW Marriott Venice Resort & Spa ("JW Marriott Venice"), one of Venice's premier 5-star hotels, from Aareal Bank Group. JW Marriott Venice represents the first equity transaction completed by KSL's European Capital Solutions platform, a dedicated European strategy with a versatile mandate to invest across the capital structure in travel and leisure assets in Europe with a focus on high quality urban and resort destinations.
Nestled on its own private island, Isola delle Rose, just minutes from St. Mark's Square, the JW Marriott Venice is a one-of-a-kind luxury destination that has become a guest favorite since its opening in 2015. Designed by renowned architect Matteo Thun, the resort features 266 contemporary rooms and suites, including the exclusive Uliveto Retreat. With six acclaimed restaurants, extensive conference space and the largest spa in Venice, the resort offers an unmatched blend of wellness, culinary excellence and hospitality in a setting of rich history. Guests can enjoy a range of world-class amenities, from a rooftop pool with sweeping views to lush Mediterranean gardens, a romantic historic church, kids' club, padel courts and the immersive Sapori Cooking Academy.
"With its private island setting and strong performance, coupled with Venice's enduring appeal to luxury travelers, the JW Marriott Venice exemplifies the type of irreplaceable real estate we seek to invest in," said Martin Edsinger, Partner at KSL. "We are excited to further elevate this remarkable resort through thoughtful investment and enhancements that will enrich the guest experience and ensure the JW Marriott Venice continues to stand apart as one of Europe's premier destinations."
Marriott International (Nasdaq: MAR) announced it has reached an agreement to acquire the lifestyle brand citizenM, a unique and innovative offering in the select-service segment. The transaction is expected to accelerate Marriott's global expansion of its select-service and lifestyle lodging offerings, as the company continues to focus on expanding its portfolio to provide even more exciting options for guests and Marriott Bonvoy members around the world.
The citizenM global portfolio currently consists of 36 open hotels, comprising 8,544 rooms, across more than 20 cities spanning the U.S., Europe, and Asia Pacific, including gateway cities like New York, London, Paris, and Rome. The brand's current pipeline includes three under-construction hotels totaling over 600 rooms that are anticipated to open by mid-2026, with the prospect of significant additional growth across Marriott's global regions over the next decade.
The citizenM brand is known for its genuine service, tech-savvy in-hotel experience, highly efficient use of space, and focus on art and design. The brand, founded in 2008, caters to a growing demographic of value-conscious travelers looking for technology-driven accommodations with features like smart in-room design, indoor and outdoor common spaces featuring immersive artwork and local artifacts, comfortably appointed living rooms that serve as collaborative workspaces, creative meeting rooms, grab-and-go food and beverage options, and lively rooftop decks.
"As we continue to drive best-in-class experiences for travelers, today's announcement builds upon Marriott's commitment to enhance options for guests and Marriott Bonvoy members," said Anthony Capuano, President and CEO of Marriott International. "We are thrilled to add citizenM as a unique, differentiated offering to our select-service brand portfolio as we continue to strengthen Marriott's foothold in this valuable market segment around the world. Marriott has a proven track record of growing acquired brands significantly by leveraging our global development ecosystem, the benefits of our industry-leading affiliation cost structure, and the power of our award-winning Marriott Bonvoy loyalty platform."
At closing of the transaction, Marriott will pay $355 million to acquire the brand and related intellectual property. Following closing, the citizenM portfolio will become part of Marriott's system, with the hotels owned and leased by the seller subject to new long-term franchise agreements with Marriott. Stabilized fees for the open and under construction pipeline portfolio are anticipated to be approximately $30 million annually. The seller may also receive earn-out payments up to $110 million that are based on the future growth of the brand over a specified, multi-year timeframe. These payments would not begin until the fourth year following closing.
"We are very excited about our agreement with Marriott and look forward to this pivotal next step for our future growth. I envisage this relationship will greatly enhance citizenM's global reach and brand impact. Marriott as an organization shares our values and culture, and I am confident in their deep commitment in continuing our brand's DNA into the future," said Rattan Chadha, Founder and Chairman of citizenM.
"I am excited about citizenM's future with Marriott International. citizenM was created for frequent travelers, and Marriott's distribution capabilities will allow us to welcome new modern guests. With the strength of Marriott's development engine, we look forward to the prospect of many additional citizenM properties in new destinations around the world. We will continue to own our real estate and operate all our hotels. This relationship will allow us to work together to maximize returns," said Lennert de Jong, CEO of citizenM.
The closing of the transaction is subject to various customary conditions, including U.S. regulatory approval.
Assuming closing of the transaction in 2025, Marriott now expects full year 2025 net rooms growth to approach 5 percent.
Morgan Stanley & Co. International plc and Eastdil Secured acted as financial advisors to the seller in this transaction.
Margaritaville Hotel Kansas City, the new island-inspired, resort-style hotel in the heart of the Midwest, is bringing laid-back luxury to Kansas City — and excitement is building ahead of its highly anticipated June 2025 opening. Located at 1491 N. 98th Terrace in Kansas City, Kansas, the hotel will feature 228 guest rooms, including 11 suites, plus vibrant dining destinations, indoor and outdoor pools, and over 13,000 square feet of event space perfect for weddings, meetings, and celebrations. Guests can now book their stay with available dates starting in August by visiting the link here.
Alongside the team at Margaritaville, the Homefield KC ownership group, led by co-owners Greg Maday, Trey Bowen, and Mathew Bowen, have been instrumental in bringing this vision to life, contributing their expertise in sports and entertainment development to enhance the hotel's appeal and functionality. "We're thrilled to help bring the Margaritaville brand to the heart of the Kansas City metro area," says Maday. "Along with our partners at Sunflower Development Group, it's an exciting milestone for us and for the community—we're introducing a one-of-a-kind experience that brings a fun, laid-back vibe to the region."
"As construction nears completion, and with the website now live and bookings open for late summer, we can't wait to welcome our future guests to the hotel," added Trey Bowen. "Whether you're looking to relax and enjoy a meal at LandShark Bar & Grill, sip on a frozen cocktail at 5 o'Clock Somewhere Bar & Grill, or simply unwind by the pool, we've created a destination where guests can relax, recharge, and enjoy a taste of paradise."
Hampton Inn & Suites Maui North Shore, operated by Springboard Hospitality, is thrilled to announce the opening of its newly built 136-room oceanfront hotel. Located on the site of the historic Maui Palms Hotel, the property blends modern comfort with Hawaiian hospitality, offering a unique sense of place that reflects the island's traditions, natural beauty, and welcoming spirit. The hotel is owned by Peachtree Group.
Set along the shores of Kahului Bay, Hampton Inn & Suites Maui North Shore embraces the rich cultural history of the region, from its early days as a center of fishing families at Kolo Grounds to its evolution into a thriving railroad town in the late 1800s.
"We're beyond excited to welcome guests to Hampton Inn & Suites Maui North Shore this spring and to contribute to the island's positive tourism resurgence," says Serkan Hizliok, area general manager of Hampton Inn & Suites Maui North Shore. "From thoughtful design to culturally immersive experiences, every detail of the property is deeply inspired by the spirit of Maui, and we're proud to offer an experience guests won't find anywhere else."
Comfort & Convenience by the Coast
Hampton Inn & Suites Maui North Shore features 136 guest rooms, including ocean-view suites, with options for King or Double Queen beds, as well as connecting and ADA-accessible accommodations. Each room offers views of either Haleakala or the Kahului bay and comes equipped with convenient amenities like a mini-fridge, microwave, coffee maker, in-room safe, iron and ironing board, and luggage rack.
Design That Honors the Land
The hotel's design reflects the natural strength and resources of its surroundings, incorporating local elements that tie back to Maui's unique culture. Key design features include a traditional Hawaiian-inspired porte cochère and color schemes inspired by the surrounding beaches, lush greenery, and the ever-changing tones of the Pacific Ocean—bringing the outside in with calming blues, sandy neutrals, and organic textures that echo the island's raw beauty.
The property also incorporates locally inspired artwork, including a large mural designed and painted by Maui-based artist Alexandra Underwood, prominently displayed in the hotel lobby. The mural captures the essence of Wailuku Moku's skyline with a vibrant depiction of the majestic mountains and lush landscape. Native plants such as pohinahina and loulu palms are woven into the design, symbolizing the island's rich natural heritage. Serving as a tribute to Maui's unique environment, the piece blends the beauty of the island's surroundings with cultural significance and reflects Underwood's deep connection to her hometown of Wailuku.
Cultural Experiences & Amenities
Hampton Inn & Suites Maui North Shore goes beyond hospitality to offer authentic Hawaiian experiences that connect guests to the island's culture and traditions. Upon arrival, guests are welcomed with a traditional Oshibori ceremony, where essential oil-infused towels are provided to relax and refresh. Additionally, the property hosts a nightly Sunset Ceremony, where the day's end is signaled by the blowing of the conch, to honor the close of another beautiful evening on Maui's North Shore. Guests can also take part in daily lei-making classes, offering a hands-on way to learn a cherished Hawaiian tradition.
Hampton Inn & Suites Maui North Shore offers a range of amenities designed for both relaxation and adventure, including an ocean-facing pool with panoramic views of Kahului Bay, a modern fitness center, pet-friendly guest rooms, free daily hot breakfast, and beach amenities such as chairs, towels, and umbrellas—all included through the hotel's amenity fee. Located just five minutes from Kahului Airport, the hotel also offers a complimentary airport shuttle, providing a seamless arrival experience and an ideal base for exploring the island.
The Palms Bar & Bites, Opening Summer 2025
Paying homage to the former Maui Palms Hotel, The Palms Bar & Bites is set to open later this summer with casual bites and tropical cocktails served in the restaurant's indoor and outdoor patio space, along with poolside service. Guests can indulge in fresh, locally inspired cuisine while taking in spectacular views of the bay.
Extended Stay America, the leading mid-priced extended stay hotel brand in the United States, announced the opening of the Extended Stay America Premier Suites - Colorado Springs, marking the brand's continued expansion in high-demand markets. This is the latest development in Extended Stay America Premier Suites' continued rise as the fastest-growing midscale extended stay brand since it launched in 2021.
Developed by Integrated Hospitality Construction, the four-story, 120-room newly constructed Extended Stay America Premier Suites - Colorado Springs hotel offers amenities to meet the needs of extended stay travelers, including free Wi-Fi, complimentary healthy breakfast, premium cable, a fitness room, onsite guest laundry and Extended Stay America Premier Suites' signature spacious lobby with additional vending options. All spacious suites include fully equipped kitchens with full-size refrigerators, microwaves, stovetops, cookware, utensils, and dishes, as well as signature bedding, recliner and workspace.
"Opening the Extended Stay America Premier Suites - Colorado Springs is an important step in our commitment to expanding our footprint in key markets with strong economic drivers," said Mark Williams, Managing Director, Franchise Development, Extended Stay America. "This opening marks the second newly constructed Extended Stay America Premier Suites property by Integrated Hospitality Construction. We are confident that their experience in providing long-term hotel accommodations will make this property a top choice for both business and leisure travelers to the area.
"We believe Colorado Springs is an ideal market for extended-stay lodging, and this location's proximity to key transit and military hubs makes it a perfect fit," said Steve Daniel, Founding Partner, Blueline Equity Partners. "We appreciate the continued support from Extended Stay America's management team and look forward to a strong and successful partnership as we expand our footprint in Colorado and the Rocky Mountain Region."
The Extended Stay America Premier Suites — Colorado Springs is conveniently located near five major military bases, including Fort Carson, Peterson Space Force Base, Schriever Space Force Base, the United States Air Force Academy, and Cheyenne Mountain Space Force Station, as well as NORAD, and offers easy access to UCHealth Memorial Hospital, Raytheon, Lockheed Martin, Boeing, Northrop Grumman, Compassion International, Progressive Insurance, Leidos, Amazon, Oracle, University of Colorado - Colorado Springs, and Pikes Peak State College. The hotel is also near the US Olympic and Paralympic Training Center.
In addition to the Colorado Springs property, Integrated Hospitality Construction has broken ground on a new Premier Suites hotel in Denver. Their portfolio also includes an Extended Stay America Premier Suites hotel in Pueblo, which opened in 2024.
The new Great Wolf Lodge Mashantucket, adjacent to Foxwoods Resort Casino in Connecticut has opened. The company's first resort in Connecticut and third in the Northeast region, Great Wolf Lodge Mashantucket is filled with immersive thematic elements, technological surprises and an incredible range of family adventures. It represents the company's "next generation" Great Wolf Lodge resort experience which debuted last summer at new locations in Webster, Texas and Naples, Florida.
The 549-room Great Wolf Lodge Mashantucket is the brand's 23rd property in North America, and features an expansive 92,000 square-foot indoor water park, a 61,000 square-foot adventure park, and a collection of eateries and retail offerings, all under one roof. As part of Great Wolf's "next generation" resort experience, Great Wolf Lodge Mashantucket features a new water-coaster slide element, a regional family raft adventure called Pequot Plunge, a new multi-level ropes course with an exhilarating zipline experience, and a new virtual reality attraction where families work together to unlock magical powers from the resort's popular interactive MagiQuest game.
"We're excited to open our doors and start welcoming families to experience the multiple adventures our newest resort has to offer," shared Murphy. "From our fun-filled attractions and fantastic eateries, to our lively resort entertainment and splash-tacular slides, pools and water features, our next generation resort will offer families across the Northeast a truly remarkable, close to home getaway." He added, "This resort opening today is a result of our partnership with the Mashantucket Pequot Tribal Nation and the tremendous support of our shareholders, Blackstone and Centerbridge Partners. We couldn't be happier to be a part of this community, and through job creation and increased family visitors, we will do our part to help ensure its continued growth and prosperity."
Funds affiliated with Blackstone Real Estate and Centerbridge Partners invested more than $300 million to make Great Wolf Lodge Mashantucket a possibility. The investment has already added more than 500 full and part-time jobs at the resort, and is expected to draw more than a half-million families to the region annually.
"This grand opening marks a monumental achievement in diversifying and strengthening our tribal economy," said Rodney Butler, Chairman of the Mashantucket Pequot Tribal Nation. "The Great Wolf Lodge at Mashantucket represents more than just a new attraction at our world-class entertainment destination—it embodies the spirit of innovation, perseverance, and strategic vision that complements who we are as a people. From concept to completion, this project has been about creating opportunity, inspiring joy, and strengthening the foundation of our economic future."
"Over the past five and a half years, Blackstone has seen firsthand the joy that Great Wolf Lodge resorts bring to families, and the economic growth and hundreds of quality jobs they bring to communities. We are so proud to have invested over $300 million alongside Centerbridge Partners to bring Great Wolf Lodge Mashantucket to life here in Connecticut," said Scott Trebilco, Senior Managing Director at Blackstone. "If the demand we've seen at Great Wolf's 22 other resorts across the country is any indication, we're confident that this lodge will become a special destination for countless families in the years to come."
"The opening of Great Wolf Lodge Mashantucket provides more than just an incredible new resort for families to enjoy in our great state, it serves as a catalyst for economic growth, job creation and a renewed sense of energy," said Governor Lamont. "I want to thank Great Wolf Lodge, the Mashantucket Pequot Tribal National and Foxwoods Resort Casino for the bold vision that has brought this project to life."
As part of the grand opening celebration, Great Wolf Lodge presented a charitable challenge to beloved actor, writer, producer and director, Mindy Kaling. The challenge was to test all the water-slides at the indoor water park, and for each slide she conquered, Great Wolf offered to make a $4,000 donation to Make-A-Wish, a global nonprofit that grants life-changing wishes to children fighting critical illness. Accompanied by Make-A-Wish kids, Kaling rode all 13 slides in the resort's expansive indoor water park, resulting in a $52,000 donation to Make-A-Wish Connecticut.
"I can't think of a better way to spend the morning than riding water slides and supporting a fantastic organization like Make-A-Wish," said Kaling. "Now, explaining to my kids why mommy was playing at Great Wolf Lodge Mashantucket while they were stuck at home and school might be the real challenge, but this place is incredible and we will definitely come back as a family."
Great Wolf Lodge has celebrated multiple resort openings this past year, donating more than $160,000 to the Make-A-Wish Foundation and the Boys and Girls Club of America as part of its grand opening events.
Get ready to climb up and explore. Treehouse Hotels—the nostalgia-fueled, free-spirited hospitality brand created by Barry Sternlicht, Founder and Chairman of Starwood Hotels—is proud to announce that Treehouse Hotel Manchester has opened its fun-loving doors. The second UK outpost of the Treehouse Hotels brand is a fresh addition to Manchester's hospitality scene, designed to spark curiosity and joy at every turn and bring people together in unexpected ways. And the adventure doesn't stop there. Treehouse Hotel Silicon Valley—the brand's first U.S. location—recently opened, bringing the total number of Treehouse properties from one to three.
Located in the heart of the city on the corner of Blackfriars Street and Deansgate, Treehouse Hotel Manchester combines the warmth and joy of a treehouse with the energy of a city that thrives on creativity, music, and sport. Following in the footsteps of Treehouse Hotel London, which debuted in the UK to much acclaim in 2019, Treehouse Hotel Manchester builds on the brand's signature sense of nostalgia, individuality, and adventure. It's a home away from home for explorers, dreamers, and creatives—an escape from reality to a place you've maybe never been but have always belonged.
"Treehouse Hotels capture the playfulness of childhood—building forts with your friends, acting out your dreams, and experiencing the world with boundless imagination. It's about the simplicity of your youth: a place to hang out with friends and escape the world. That's our brand DNA," says Barry Sternlicht, Founder and Chairman of Starwood Hotels. "With Treehouse Hotel Manchester, we bring those vibes to life. It's designed to be full of ‘carefreedom,' where carefree meets freedom and good times happen."
"Manchester is the perfect place for a Treehouse," says Raul Leal, CEO of Starwood Hotels. "This is a city that has always marched to its own beat—from its game-changing music scene to its legendary football culture and independent spirit. Treehouse Hotel Manchester reflects that same attitude. Whether you're here for a gig, a match, or just to explore, you'll find a space that feels welcoming and surprising at the same time."
Design Rooted in Playfulness
Treehouse Hotel Manchester invites guests to experience the city from a whole new perspective—literally. With wall-to-wall windows in every room and lush greenery throughout, the hotel feels like stepping into a secret hideaway in the treetops. Inside, the design embraces the brand's signature ethos: perfectly imperfect, mixing raw textures, handcrafted details, quirky design elements, and reclaimed materials to create comfy, unpretentious spaces. There's always a branch to swing on and have a good time.
Set against the concrete buildings of Blackfriars, Treehouse's HYVERT living green wall façade creates an oasis of greenery and gives a glimpse of what lies beyond. Guests enter into a lobby that is designed to look like a magical forest straight out of a storybook, with a dramatic indoor-outdoor feature tree that winds its way through the building and a lush canopy overhead. From the mismatched furniture to the patchwork rugs, it's designed to be a place where imaginations can run wild. Each corner holds a surprise, whether it's a hidden alcove for reading or a whimsical mural that ignites the imagination. The hotel's rooftop spaces add to the appeal with a "buzzy" onsite apiary and views for miles.
The hotel will open with 200 treehouse-inspired guest rooms with more rooms including nine suites and the Treetop Suite queued up for later this year. Each space is layered with personality, from bespoke headboards with illustrated designs to patchwork quilts to exposed waffle concrete ceilings. Bathrooms are designed to feel like outdoor retreats, featuring lush green tiles, organically shaped mirrors, and concrete basins. Sweeping views of Manchester offer a serene contrast to the pulse of the city below.
A Destination for Food Lovers
Treehouse Hotel Manchester is set to shake up the local dining scene with a trio of destination restaurants and bars. On the ground floor, the hotel will feature Pip by Mary-Ellen McTague, a new restaurant from a pioneering chef known for her seasonal, low-waste approach to cooking. McTague transforms locally sourced ingredients into inventive takes on the classics—think, home-smoked mackerel with pickled beets, Lancashire hotpot with oyster ketchup, and rhubarb fool with olive oil biscuits. The space itself feels as inviting as the menu, with warm woods, ambient lighting, and communal tables that encourage conversation.
It's all about high-energy nights and sky-high views at The Nest in Treehouse, which debuts later this year. This witty but grown-up space will serve up creative cocktails and an ever-changing rotation of DJs and live music curated by Manchester nightlife icons Luke Cowdrey and Justin Crawford. Hidden just above on the 15th floor is The Hideout, an intimate rooftop lounge and terrace designed for private gatherings of up to 50 people.
Later in 2025, Sister Moon—a Southeast Asian-inspired dining destination from chef Sam Grainger—will open on the 14th floor. Grainger, the chef-owner behind the critically acclaimed Belzan in Liverpool, is known for combining influences from British, Japanese, and European cuisines. Sister Moon will bring together elevated Southeast Asian dishes, innovative cocktails, and an electric atmosphere.
For guests looking to gather and celebrate, Treehouse Hotel Manchester transforms every occasion into the extraordinary. The hotel features a range of versatile event spaces that accommodate up to 400 people—perfect for corporate gatherings, cocktail parties, or one-of-a-kind celebrations.
A Hub for Culture, Community, and Connection
Treehouse Hotel Manchester isn't just a place to stay—it's a place to play, create, and connect. Curated music and entertainment—including live performances, DJ sets, and film screenings—tap into the city's creative heartbeat. The Flix screening room, a 43-seat private cinema, is a dedicated space for film nights, exclusive showings, and intimate storytelling experiences. An artist-in-residence series brings guests up close with Manchester's creative talent, offering an ever-changing showcase of street art, illustration, and interactive installations.
Spontaneous fun is always on the agenda, with surprise activations, nostalgic board games, and hands-on workshops happening throughout the hotel. Misfits Market—a pop-up retail space in the lobby—showcases independent makers and artists, offering everything from local crafts to one-of-a-kind finds.
Here, wellness isn't about perfection—it's about feeling good, moving freely, and building community. The Playground gym, designed by Devon Levesque using Technogym state-of-the-art equipment, is a social space with classes that are different from anything else in the city, from playful movement sessions to high-energy group workouts. Guests looking to chill out can join sunset yoga and guided meditation sessions. Treehouse also offers a unique gym membership program for locals who want to get in on all the action.
And yes—Treehouse is proudly dog-friendly, because what's an adventure without your best friend?
Making a Positive Impact
At Treehouse Hotel Manchester, doing good is just part of what we do. The hotel proudly supports local charities like Mustard Tree, which combats homelessness, and EatWell MCR, founded by Chef Mary-Ellen McTague to provide meals to those in need. The hotel also partners with local groups to do regular park cleanups.
Throughout the property, eco-conscious materials keep things stylish while minimizing environmental impact, from slab wood (the waste product of the timber board manufacturing industry) in the elevator lobby and around columns to timber wall paneling on the ground floor. Single-use plastics are a no-go, and in the kitchen, there's a minimal-waste model. The rooftop apiary produces honey straight from the skyline, helping local pollinators do their thing. The hotel is also on track to achieve BREEAM Very Good and Green Key sustainable operations certifications, ensuring a stay that's as thoughtful and planet-friendly as it is fun.
Hotel Indigo, part of IHG Hotels & Resorts' luxury & lifestyle portfolio, has made its New Zealand debut with the official opening of Hotel Indigo Auckland in the heart of Midtown. The much-anticipated 225-room hotel is a powerful neighbourhood storyteller, blending rich local history, culturally inspired art, and globally influenced cuisine, creating a vibrant new destination for both visitors and Aucklanders in the City of Sails.
Located on the historic site of a 1912 motor house that imported Cadillacs into New Zealand, Hotel Indigo Auckland's design pays homage to its industrial past with an exciting mix of heritage-listed and modern architecture. Stunning interiors and gallery-quality artworks make every corner of the hotel an immersive cultural experience.
Commissioned exclusively for the hotel, acclaimed New Zealand contemporary artist and photographer Stuart Robertson, known for his global art project Peace in 10,000 Hands, has curated a bespoke photographic exhibition spanning all 25 accommodation floors. Each level tells a distinct story of Auckland through a visual lens, capturing the fabric of the neighbourhood and its modern-day popular culture.
Renowned stylist, Simone Haag, has transformed the hotel's lobby into a captivating showcase of local artistry, featuring handcrafted paintings, wooden sculptures, ceramics, glasswork, woven pieces, and leather creations. Multidisciplinary artist, architect, and designer, Raukura Turei, has created two extraordinary installations using natural elements sourced from her ancestral land, exploring connections to atua (gods) and tīpuna (ancestors).
Neighbourhood-Inspired Guest Rooms
The hotel is located in the heart of bustling Midtown on Albert Street, a thoroughfare renowned for its modern architecture, epic eateries and historical sites. As one of Auckland's tallest buildings, Hotel Indigo Auckland boasts floor-to-ceiling windows that offer breathtaking views of the city skyline and harbour, with the hotel spanning 27 floors of the 41-storey tower. True to Hotel Indigo's brand-defining philosophy that no two properties are the same, the design of Hotel Indigo Auckland embraces the site's motoring heritage. The hotel's 225 rooms (including 10 accessible rooms) feature automotive-inspired touches such as rear-view mirrors above plush king-size beds, industrial-style open wardrobes, headlamp lighting, pegboard shelving, and upholstery reminiscent of classic car interiors.
Carpets on each floor depict maps of Auckland streets, reinforcing the connection to the city while offering guests a contemporary boutique experience. The locally inspired mini-bar includes Kokako organic drip coffee from New Zealand's North Island, Karma Drinks, limited-edition Flox-designed 1907 artesian water, and Zealong Tea Estate tea selections. Bathrooms are elevated with premium GHD hairdryers and premium MARACA body and hair care amenities with a Waitematā range made exclusively in New Zealand for Hotel Indigo Auckland.
Welcoming Bistro Saine
Taking centre stage of the hotel's culinary offering is Bistro Saine, a refined yet approachable French-Mediterranean restaurant led by Executive Chef Yutak Son, a Korean-born, French-trained culinary talent. Rooted in seasonality and local provenance, Bistro Saine draws inspiration from Europe's grand brasseries and the energetic dining scenes of New York, seamlessly blending timeless techniques with modern Mediterranean influences from Southern France, Italy, and Spain. Guests can also look forward to Café Etiquette, a stylish café and wine bar, and The Henry, an elegant cocktail lounge evoking the chic ambiance of New York, London, and Paris.
Mathew Simister, General Manager of Hotel Indigo Auckland, said: "We are thrilled to open New Zealand's first neighbourhood-inspired Hotel Indigo in midtown Auckland. This boutique brand is deeply connected to the local community, and we've proudly woven Auckland's rich history, art, and culture into every aspect of the hotel. From our uniquely designed guest rooms to our signature dining experience at Bistro Saine, we can't wait for guests to experience everything we have carefully curated to connect them with the neighbourhood."
Matt Tripolone, Managing Director - Australasia & Pacific at IHG Hotels & Resorts, added: "Hotel Indigo is one of the world's leading boutique lifestyle brands, and we are excited to see its New Zealand debut in Auckland as we continue to grow IHG's portfolio of exceptional luxury & lifestyle stay experiences in the region. This marks the fifth Hotel Indigo in Australasia, and we congratulate our partners at Ninety-Four Feet on this landmark development."
Orient Express proudly announces that Orient Express La Minerva, its first hotel in Rome, is now open. Anchored in history and emblematic of a refined approach to travel, Orient Express La Minerva embodies a new vision of hospitality defined by the depth of experience.
Located at Piazza della Minerva 69, in the very heart of the city, Orient Express La Minerva lies just steps from the Pantheon and within easy walking distance of Rome's cultural treasures. The hotel houses 93 rooms and 36 suites - each space entirely singular in scale, layout, and in spirit.
This opening marks the breathtaking revival of a 17th-century palazzo situated on Piazza della Minerva, where illustrious travelers and artists such as Stendhal and Melville once sought inspiration and refuge. A must-stop of the Grand Tour, Rome has long been a destination for cultural connoisseurs drawn to its art, history, and timeless grandeur. Since 1883, the Città Eterna has been an essential destination for Orient Express travelers, offering an encounter with a past that continues to shape the future. This debut follows the recent launch of La Dolce Vita Orient Express, and anticipates the opening of Orient Express Palazzo Donà Giovannelli in Venice later this year - in partnership with Arsenale Group. Meticulously restored by award-winning artist-architect Hugo Toro, known for reawakening historical gems with contemporary finesse, the hotel blends Rome's heritage with new sophistication, offering guests an authentically Roman experience, refined and profoundly memorable.
Each room is an homage to the golden age of travel, featuring bespoke bedside trunks, rich wooden detailing reminiscent of the legendary carriages, and luxurious bedding crafted by Rivolta Carmignani, the same linens once gracing Orient Express sleeper cars. The hotel's corridors recall the polished elegance of the luxury train, while its lounges and public spaces invite guests to indulge in a Voyage of textures and perspectives.
Hugo Toro conjures the imagery of an ideal journey, inviting guests into the home of a refined aesthete gently transformed into a hotel. A masterful interplay of textures, tones, and light reveals itself in every detail. Temporal and stylistic references ripple throughout the space, animating it with quiet complexity, such as the hand-painted evocation of Rome's sky above each bed. Suites at Orient Express La Minerva have been crafted as soulful escapes by Rome's eternal allure, including that of the Stendhal Suite - named after the French realist writer, one of La Minerva's more notable former guests and a testament to the fascinating voyagers who have walked the hotel's historic halls.
Beloved by Romans and cherished by connoisseurs, Orient Express La Minerva hosts three exceptional dining venues - a testament to the connecting spirit and culinary curation of Orient Express, promising unforgettable gastronomy journeys aligned with Rome's leisurely pace.
La Minerva Bar, situated in the heart of the hotel's lobby, provides a serene haven amid the vibrant pulse of Roman life. Beneath its grand glass roof and adorned by the preserved statue of Minerva - is complete by original marble columns, which glow softly throughout the day, creating an ambiance that shifts from natural Roman light to intimate sophistication.
Opening to the public in May 2025, Gigi Rigolatto will bring the spirit of la dolce vita to life from dawn to dusk at every table on the iconic Roman rooftop. A standout concept by Rikas Hospitality Group and Paris Society, it promises a vibrant energy above the Eternal City - paired with mesmerizing 360° panoramic views of the city's rooftops and monuments, including the Pantheon, the Vittoriano and the majestic dome of St. Peter's Basilica. With its Riviera-inspired elegance and vibrant atmosphere, Gigi Rigolatto offers an elevated dining experience that seamlessly marries timeless allure with contemporary energy - welcome to an immersion in glamour. Gigi is developed in collaboration with Rikas Hospitality Group. Gigi's design concept has been developed by Hugo Toro, drawing on historical references that have shaped Italy as we know it today.
Mimi Kakushi, which will open at Orient Express La Minerva later this year - is an award-winning restaurant, transporting guests to the Osaka of the 1920s, an era of the creative clash between Western modernism and traditional Japanese values. Mimi Kakushi captures this transformative moment complete with the boundary-breaking jazz age, offering a fusion of Far Eastern flavors tempered with Western influences. Since its debut in Dubai in 2021, Mimi Kakushi has garnered numerous awards, including The World's 50 Best Bars recognition for Best Bar in the Middle East & Africa in 2024. The Mimi Kakushi concept is curated by Rikas Hospitality Group. Orient Express La Minerva offers five event venues:
- Olimpo Ballroom (165 sqm), adorned with eleven exquisite marble sculptures by Rinaldo Rinaldi, symbolizing the seasons, elements and continents.
- Rinaldi Meeting Room (54 sqm), designed in homage to the interiors of vintage Orient Express carriages.
- Alfieri Meeting Room (28 sqm), an intimate enclave perfect for refined gatherings beneath its atmospheric vaulted ceilings.
- Bernini Meeting Room (26 sqm), discreet and exquisitely appointed.
- The Gallery (75 sqm), adjacent to La Minerva Bar, on the ground floor - touched with ceilings inspired by the Pantheon itself.
Standing in quiet majesty, the statue of goddess Minerva watches over it all, a marble masterpiece sculpted in 1854 by Rinaldo Rinaldi, a disciple of Canova. Goddess of wisdom, arts and craftsmanship, she remains the silent guardian of the stories etched into these walls.
Gilda Perez-Alvarado, CEO Orient Express, states: "Opening the doors of Orient Express La Minerva marks a powerful moment in our journey. A city of layered beauty and bold character, Rome offers the perfect canvas to reimagine the legacy of Orient Express through new purpose and experience - where Romans gather, and international aesthetes unite. In partnership with Arsenale Group and through the visionary work of artist-architect Hugo Toro, we have the privilege to breathe new life into a heritage property deeply rooted in the fabric of this timeless city."
Paolo Barletta, CEO Arsenale Group expresses: "With Orient Express La Minerva, we are inaugurating the very first Orient Express hotel in the world, giving shape to a new concept of ultra-luxury hospitality. This project combines the identity of a legendary brand with the entrepreneurial vision of Arsenale: transforming iconic places into world-class destinations. We chose Rome because it represents the crossroads between history, culture, and Italian hospitality. This debut, alongside the one of La Dolce Vita Orient Express trains — with Rome as the centerpiece — confirms Italy's ability to attract strategic investments and strengthens Arsenale's role as a key player in international luxury development."
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[title] => The Ritz-Carlton, St. Thomas Elevates Culinary Offerings With New Team Appointments and Renovated Restaurants
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The Ritz-Carlton, St. Thomas is enhancing its culinary landscape with the recent appointments of a new Director of Food & Beverage, Jonathan Hernandez, and Executive Chef, Andrea Montuori. These dynamic additions to the leadership team, alongside the debut of renovated dining venues Sails and Coconut Cove, underscore the luxury resort's commitment to delivering elevated, innovative dining that celebrates the rich flavors of the Caribbean.
"We are thrilled with the expertise, passion and commitment to excellence Mr. Hernandez and Chef Montuori are bringing to enhance our food & beverage experiences, leading our Ladies and Gentlemen in the culinary space with a fresh energy," says Laura Jarvinen, General Manager of The Ritz-Carlton, St. Thomas. "The creativity and dedication they are adding to our island paradise and newly renovated eateries is sure to shine and provide our guests with authentic Caribbean flavors with a sustainable lens."
Bringing a dynamic background in food and beverage leadership, Jonathan Hernandez is stepping into the role of Food & Beverage Director at The Ritz-Carlton, St. Thomas with extensive experience under his belt. In his most recent role as Director of F&B Operations at Lost Boy & Co., he managed all operational aspects for a luxury Miami hotel while mentoring new leadership. Previous to that role, Hernandez was the Multi-Unit Director of Operations at Bar Lab from 2019 to 2023, where he oversaw multiple venues across Miami, Washington D.C., and Madrid, handling all responsibilities from menu development to successful venue launches. In his various leadership roles, he oversaw many notable milestones, including driving $13 million in annual revenue for the Jean-Georges' Matador Room as General Manager and improving beverage revenue and guest satisfaction through innovative menu strategies and service standards at the Renaissance Vinoy.
"I'm most looking forward to reconnecting with the notable Ritz-Carlton brand in this role and re-energizing the Ladies and Gentlemen for the new and exciting growth we have in store for The Ritz-Carlton, St. Thomas," says Hernandez.
As the Executive Chef, Chef Andrea Montuori brings a deep passion and global perspective to his new role at The Ritz-Carlton, St. Thomas. With more than 20 years of experience in luxury restaurants and hotels, Chef Montuori has shaped his craft across iconic destinations around the world, including Hotel Hassler Roma, The Chedi Kuda Villingili, and most recently The St. Regis Vommuli Maldives, where he generated over $10 million dollars in annual revenue across the seven dining outlets. Chef Montuori first discovered his love for cooking through the fascination he felt when watching his parents cook and the process it took to create dishes. As a teenager watching the iconic Italian Chef Gualtiero Marchesi on television further solidified his goal of becoming a professional chef one day. Chef Montuori worked his way up the ranks, starting in roles such as Chef de Parti at Brambols Restaurant in Limerick to becoming the Executive Chef of multiple five-star properties, including Baglioni Resort in Maldives and Kempinski Hotel San Lawrenz Malta. Originally from Sardinia, his Mediterranean roots and island experiences inspire his philosophy: each island holds a unique cultural and culinary identity that deserves to be celebrated on the plate. In his new role, Chef Montuori will be incorporating local ingredients to honor the spirit of St. Thomas and create an authentic connection between the island's vibrant flavors and the menus he will be introducing throughout the property.
In line with the recent culinary appointments, Sails will unveil a fresh new look and menu, bringing guests closer to the beauty of St. Thomas. Inspired by the serene hues of a Caribbean sunrise, the redesigned space features soft pastel accents and natural materials, creating a tranquil beachside retreat. The refreshed menu will include Caribbean Spiny Lobster Salad, Tuna Burrata Carpaccio and Reef Fish Tartar, while re-introducing the Sea to Sails experience, where one can choose their fresh catch and savor a customized four-course Caribbean-inspired menu. In addition, Coconut Cove has been refreshed with an updated menu highlighting more locally sourced and sustainable ingredients, including Spiny Lobster, Reef Snapper and Charred Baby Octopus. Overlooking the tranquil waters of Great Bay, Coconut Cove now offers a relaxed atmosphere with newly refreshed flooring, furniture, and fresh paint, creating the perfect setting to enjoy a true taste of island life.
As the property embraces a new era of culinary innovation, The Ritz-Carlton, St. Thomas invites guests to explore a renewed culinary journey that blends the flavors of the Caribbean with refined, creative cuisine and The Ritz-Carlton's legacy of excellence.
For more information, visit www.ritzcarlton.com/en/hotels/caribbean/st-thomas.
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[title] => Rob Rain Named Chief Executive Officer at OTO Development
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Rob Rain, previously the President of the Industrial Division at Johnson Development Associates, has joined OTO Development as Chief Executive Officer.
OTO Development, part of The Johnson Group, is a private company that develops, owns, and operates select-service and lifestyle hotels throughout the continental United States, many with proprietary restaurant concepts. As chief executive, Rain will oversee strategic initiatives designed to drive growth across OTO's industry-leading portfolio, with an emphasis on increasing efficiency and maximizing profitability while continuing to elevate the guest experience.
Rain is carrying on the legacy of OTO's former CEOs: the late Corry Oakes, who led the company for its first 18 years, and Todd Turner, who recently retired.
"Rob understands OTO's culture, and we are excited about the company's prospects under his leadership," says Geordy Johnson, CEO of The Johnson Group.
Rain has worked with The Johnson Group family of companies for more than a decade, initially working in private equity with WJ Partners. In 2014, he was named President of the Industrial Division at Johnson Development Associates where, over the course of 10 years, he grew the platform into one of the country's largest private developers of warehouse space.
A decorated veteran of the United States Marine Corps, Rain spent four years as an infantry officer before beginning his private sector career. He led infantry units in Iraq and Afghanistan and received a Bronze Star with Valor for actions against enemy forces in Afghanistan.
"It's a privilege to take on this new role within The Johnson Group," says Rain, who graduated magna cum laude from Washington and Lee University and also earned an MBA from Harvard Business School. "My predecessors built a resilient, successful company. I'm excited by the opportunity to work alongside OTO's 2,700 team members to continue to build upon OTO's legacy and successful track record."
As OTO Development's new CEO, Rain will be based out of the company's corporate headquarters in downtown Spartanburg, South Carolina.
Away from work, Rain stays busy with family life while raising four children with his wife, Dargan. He is also committed to community service, currently sitting his second term on the Spartanburg City Council and serving as an Elder at Westminster Presbyterian Church.
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[title] => Joann Kintzel Joins M3 as CEO Following Blackstone Acquisition
[sub_title] => Former Procare Solutions CEO to Lead M3's Next Phase of Growth
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M3, the hospitality industry's leading cloud-based financial software platform, today announced that JoAnn Kintzel has been named Chief Executive Officer as part of a planned leadership transition. A seasoned SaaS executive with a track record of driving growth, Kintzel will lead M3's next phase of expansion under Blackstone's majority ownership. She succeeds Allen Read, who transitions to Executive Principal, where he will provide strategic guidance.
With over 30 years of hospitality experience, Allen Read has been instrumental in shaping M3's success. As one of M3's first employees, his leadership propelled him to serving as M3's VP of Operations, President, COO, and eventually CEO. As Executive Principal, Read will continue to guide M3's strategic growth and innovation.
"With JoAnn's leadership and Blackstone's support, M3 is poised for unprecedented growth," said Allen Read, Executive Principal of M3. "Her track record in scaling SaaS businesses and driving innovation makes her the ideal leader as M3 enters its next phase of growth. I look forward to supporting her as she builds on M3's strong foundation and continues delivering world-class financial solutions to hoteliers."
With extensive experience in financial technology and SaaS, Kintzel most recently served as the CEO of Procare Solutions, where she drove significant revenue growth and market expansion, led 10 strategic acquisitions, and fostered product innovation to boost customer satisfaction across 40,000+ childcare organizations.
"M3 is the gold standard in hospitality financial technology, empowering hoteliers with the tools they need to succeed," said JoAnn Kintzel, CEO of M3. "As the industry evolves, we have an exciting opportunity to strengthen partnerships, advance our technology, and deliver even greater value to our customers. With Blackstone's deep industry expertise, M3 is well-positioned for sustained growth and continued innovation."
"Blackstone is excited to welcome JoAnn Kintzel as CEO to M3," said Ramzi Ramsey, Senior Managing Director at Blackstone. "Blackstone remains committed to supporting M3 in delivering world-class financial solutions that drive efficiency and profitability for hoteliers of all portfolio sizes."
[tags] => Hotel Accounting, Hotel Management Solution, Hotel Software, Top Rated Hotel Accounting Solution, Hotel Technology, Appointment, CEO
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[com_bio] => Built by hoteliers, exclusively for hoteliersTM, M3 is a robust cloud-based financial platform and services company serving over 9,000 entities across North America’s hospitality industry helping drive cost savings, revenue enhancement, and business insight. With over 25 years in business, M3 touts a 95 percent customer retention rate. Used by over 1,000 management groups and owner-operators and hotels of all sizes, the platform works seamlessly with other key systems and tools in the hospitality industry. It offers robust accounting and financial analysis across entire portfolios with optional operations and time management features. M3’s Professional Services team provides on-demand accounting and bookkeeping support for hotels and portfolios of any size by offering a full range of customized accounting solutions that can scale with a hotelier’s needs. Privately held and employee-owned, M3 continues to constantly enhance products and services with regular releases and updates. "M3", "CoreSelect", "M3 Concierge", "Built by hoteliers, for hoteliers," and "Accounting Core" are all trademarks owned by M3; all other marks are owned by their respective owners. For more information, visit www.m3as.com.
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[title] => BYD Lofts Grows Revenues by 15 Percent With IDeaS G3 RMS
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IDeaS, a SAS company and the world's leading provider of hotel revenue management software and services, announced today that BYD Lofts Boutique Hotel & Serviced Apartments had grown its property revenues by 15 percent with IDeaS G3 Revenue Management System (RMS) after adopting the system to automate daily pricing activity and enhance its commercial strategies.
BYD Lofts is situated 200 meters from Patong Beach in Thailand. It offers a range of upscale rooms, suites, and fully furnished serviced apartments. In a highly competitive resort and holiday market, BYD Lofts needed to move beyond manual-based revenue management processes, which were inefficient and open to errors that could impact profitability.
"In the past, BYD Lofts faced challenges in setting optimal room prices that maximized occupancy without undervaluing our services. Our manual pricing strategies often resulted in missed revenue opportunities, either by setting prices too low during high demand periods or too high during low demand periods, which affected our overall profitability," commented Alex Bressers, managing director, BYD Lofts Boutique Hotel & Serviced Apartments.
To enhance its approach to revenue management and evolve its commercial operations, BYD Lofts turned to IDeaS G3 RMS for real-time data analysis, forecasting, and decision-making.
"IDeaS G3 RMS continuously analyzes market data, demand patterns, and competitive pricing. This allows us to dynamically adjust, ensuring we capture the maximum possible revenue for every room every night. The system's predictive analytics help us stay ahead of market trends and capitalize on commercial opportunities," said Bressers.
IDeaS' G3 RMS enables BYD Lofts to automatically evaluate demand fluctuations and competitive changes to assist the property in setting optimal pricing and inventory control decisions. Predictive analytics within G3 RMS accurately forecast future demand, and detailed performance reports help property management understand the impact of pricing decisions and refine its strategies accordingly.
Since adopting IDeaS G3 RMS, BYD Lofts has experienced significant overall revenue gains of 15 percent and strong growth in key areas including Average Daily Rate (ADR) and room type occupancy, along with a surge in Revenue Per Available Room (RevPAR).
"IDeaS is excited to be working with BYD Lofts to enhance the property's approach to revenue management and improve commercial outcomes. Through automating daily revenue management processes, BYD Lofts is benefiting from a more efficient and accurate approach to pricing that is continually informed by market trends and competitor activity," said Jurgen Ortelee, managing director of APAC, IDeaS.
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[title] => Alertify Revolutionizes Guest Experience and Property Protection
[sub_title] => Alertify and Partnering Solution Welcomelink are Empowering Hotels to Upsell While Ensuring Compliance With Safety Regulations
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The hospitality industry is witnessing rapid innovation as hotels aim to deliver exceptional guest experiences while maintaining compliance with strict safety regulations. Key players in this transformation are two pioneering solutions, Alertifyand WelcomeLink, which are fundamentally changing the way hotels protect their properties, engage with guests, and drive new revenue streams. Together, these solutions empower hoteliers to blend guest satisfaction with operational efficiency, all while meeting regulatory demands.
Seamless Property Protection With Alertify
Alertify is a state-of-the-art hotel noise monitorthat gives hotel operators peace of mind by offering real-time monitoring of hotel room noise, air quality, smoking violations, and occupancy levels. Featuring a sleek and unobtrusive design, Alertify helps hotels stay compliant with local noise ordinances, while this hotel smoking monitoralso enforcing smoking policies and ensuring guest behavior aligns with hotel rules. This not only reduces potential violations but also protects the hotel's property and reputation.
For many hotels, ensuring a peaceful environment for guests is crucial to maintaining satisfaction ratings. Alertify's advanced noise monitoring capabilities are a game changer, particularly in regions with strict noise regulations. Studies have shown that 75% of short-term rental (STR) owners have received noise complaints from neighbors or authorities. With Alertify, hotel operators can receive instant alerts when noise thresholds are crossed, allowing staff to intervene quickly before complaints arise. Additionally, this proactive monitoring mitigates the risk of damage, improving operational efficiency and lowering hotel costssuch as deep cleaning and repair costs.
Moreover, Alertify offers customizable threshold settings, enabling hotels to adjust monitoring based on the number of occupants or specific behaviors such as smoking in rooms. Smoking violations are a significant concern for hoteliers-34% of STR operators have faced penalties due to guests smoking indoors, resulting in costly cleaning fees and fines. Alertify's built-in smoke detection ensures immediate notifications when smoking is detected, allowing hotel staff to address the issue swiftly and prevent further damage.
Beyond noise and smoking, Alertify also helps prevent long-term risks such as mold growth by monitoring air quality and humidity levels, ensuring that property managers can maintain a healthy environment for guests. This holistic approach to monitoring improves guest satisfaction, while also reducing risks related to property damage or potential health hazards.
Upsell With Precision Using Welcomelink
While Alertify protects hotel properties during a guest's stay, WelcomeLink offers a dynamic, automated platform for guest engagement, focusing on pre-check-in verification and personalized upselling. This powerful tool streamlines hotel check-ins by securely collecting guest information, including identification, credit card details, and even a selfie for verification-all before the guest arrives. This advanced guest verification process ensures that the hotel is protected from potential risks, such as fraudulent credit cards or identity theft, while providing a more efficient and modern guest experience.
Verifying guest identity and credit card details prior to check-in also helps reduce the likelihood of undesirable behaviors. Verifying guest credit card details also mean that hotel security depositscan easily be claimed for high risk guests. When guests know their information is on file, they are less inclined to break rules such as hosting unauthorized parties or violating smoking policies. In fact, 90% of noise violations are resolved without intervention when noise monitoring tools like Alertify are in place, thanks to automated reminders sent to guests when thresholds are crossed.
WelcomeLink goes beyond just security and verification; it offers hotels the ability to upsell with precision. By analyzing guest preferences, reasons for their stay, and past behavior, WelcomeLink enables hotels to offer personalized room upgrades, dining packages, spa treatments, and other services that are most likely to appeal to individual guests. This targeted approach increases the likelihood of upsell success, driving additional revenue for the hotel. Hotels that use targeted upselling strategies have reported a 15-20% increase in ancillary revenue, showing just how effective personalized offers can be in boosting profitability.
WelcomeLink's seamless integration with existing hotel websites ensures that guests receive offers at the optimal time, with minimal operational disruption. This results in a smoother guest experience, where offers feel like a natural extension of the booking process rather than an intrusive sales pitch. The ability to engage guests and offer tailored services before their arrival ensures that hotels maximize revenue opportunities, all while improving guest satisfaction.
Ensuring Compliance With Safety Regulations
In today's hospitality industry, compliance with local safety, noise, and smoking regulations is more critical than ever. Hotels that fail to meet these requirements risk not only fines but also a damaged reputation. Both Alertify and WelcomeLink are designed to help hotels navigate these regulatory challenges by offering detailed reporting and proactive monitoring.
For instance, Alertify's real-time reporting allows hotel operators to collect precise data on guest behavior, including noise violations, smoking incidents, and occupancy levels. These reports are invaluable in resolving disputes, as they provide documented evidence of violations. If a guest disputes a noise complaint or damages a room, Alertify's detailed data can support the hotel's claims, helping avoid unnecessary financial losses.
Meanwhile, WelcomeLink ensures that hotels are compliant with data security and privacy regulations by safeguarding guest information collected during the pre-check-in process. The platform's secure encryption ensures that sensitive guest data, such as ID documents and credit card details, is protected, while also complying with local data privacy laws like GDPR in Europe or CCPA in California.
Additionally, WelcomeLink allows hotels to communicate house rules and safety guidelines directly to guests during the pre-check-in process, reinforcing expectations around noise, smoking, and other policies. This proactive communication helps reduce the likelihood of rule violations while ensuring that guests understand the hotel's commitment to a safe and enjoyable stay for all.
A Competitive Edge for the Modern Hotelier
Together, Alertify and WelcomeLink represent the future of hospitality technology. By combining real-time monitoring with intelligent upselling, these solutions empower hotels to protect their properties, enhance guest experiences, and drive new revenue streams-all while maintaining regulatory compliance.
Alertify provides hoteliers with the tools needed to prevent noise complaints, smoking violations, and occupancy issues, ensuring that properties remain compliant and secure and helps avoid hotel room damages. In parallel, WelcomeLink offers a streamlined, automated check-in process that not only increases security but also boosts profitability through personalized upsell offers. This combination of protection and personalization gives hoteliers a significant competitive edge in an increasingly crowded market.
In an industry where guest satisfaction and operational efficiency are paramount, Alertify and WelcomeLink offer a powerful synergy that can help hotels thrive. Hotels that adopt these technologies are better equipped to meet the demands of today's discerning guests while protecting their investments and maximizing profitability.
About Alertify and Welcomelink
Alertify is an advanced smart monitoring solution designed to help hoteliers prevent hotel room noise violations, air quality issues, smoking, and occupancy concerns. With real-time alerts and customizable settings, Alertify ensures that properties remain compliant with local regulations and protected from damage.
WelcomeLink is a leading guest engagement platform that empowers hotels to deliver personalized upsell offers based on guest behavior and preferences, maximizing revenue opportunities while enhancing the overall guest experience. WelcomeLink also streamlines the check-in process by collecting guest ID, credit card details, and more before arrival, improving both security and convenience.
For more information about how Alertify and WelcomeLink can revolutionize your hotel's guest experience and property protection, visit Alertify's website.
[tags] => hotel room monitor, hotel guest verification, noise monitor, smoking monitor, personalization, upselling, Alertify, WelcomeLink
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[com_bio] => Alertify is a cutting-edge property monitoring solution designed to help property managers, short-term rental hosts, and homeowners protect their spaces while ensuring compliance with local safety regulations. Our all-in-one system offers real-time monitoring for noise, smoke, air quality, and other environmental conditions, making it easier than ever to maintain a safe and comfortable environment for both guests and residents. With smart technology that tracks noise levels, detects smoking, and monitors temperature and humidity, Alertify is built to prevent property damage and regulatory violations. Our system seamlessly integrates with platforms like Airbnb and popular property management systems (PMS), providing automated alerts, violation reports, and detailed insights to ensure property owners are always in control. Through our partnership with WelcomeLink, we go beyond monitoring by offering guest verification tools that safeguard against high-risk bookings, ensuring you know exactly who’s staying in your property. Alertify allows you to set customizable thresholds based on occupancy levels and specific regulations, enabling better decision-making and proactive property management. Designed to blend effortlessly into any environment, our sleek, unobtrusive devices are easy to install and use, offering hassle-free protection for your investment. Whether you’re managing one property or multiple, Alertify’s comprehensive features give you the peace of mind you need to focus on growing your business while keeping your property safe. Stay protected, stay informed, and stay ahead with Alertify.
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[title] => Pittsburgh Airport Marriott Debuts $18 Million Renovation, Blending Nature-Inspired Hotel Design With Steel City Heritage
[sub_title] => Top-To-Bottom Transformation Revitalizes the Guest Experience for Business Travelers, Weddings and Social Events
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The 317-room Pittsburgh Airport Marriott hotel has unveiled the final phase of the hotel's $18 million, four-year renovation. The renovation transforms and modernizes the entire guest experience with design elements that honor Pittsburgh's Steel City heritage and highlight the natural landscape.
"By unveiling a fully transformed hotel after our $18 million renovation, we are offering business travelers, corporate groups, social events and weddings a completely new product with the utmost convenience to Pittsburgh International Airport," said Tom Hardy, General Manager. "Thoughtful design details in our guest rooms and public spaces proudly herald our Steel City location, while our outstanding renewed meeting and outdoor spaces present a distinct hotel option for Pittsburgh visitors and the wider Western Pennsylvania region."
Situated just six miles from Pittsburgh International Airport (PIT), the hotel provides an alluring atmosphere outside the flight path, quiet and serene with close proximity to the airport. With welcome surprises like an outdoor patio that holds theme nights in collaboration with popular local dining and spirits brands; and also hosts more than 50 wedding celebrations per year - the hotel is truly a distinct experience with a warm Pittsburgh personality.
The first phase of the top-to-bottom renovation was completed in July 2021 and the final phase debuted in summer 2024. The renovation was achieved in collaboration with Baskervill architectural firm for guest rooms and Group One, a JCJ Architecture Studio for public spaces.
Industrial Heritage and Natural Environment Influences Design
The new look and design of the Pittsburgh Airport Marriott was deeply influenced by its location and pays homage to the industries that shaped this vibrant community. Inspiration was drawn from local grist mills, glass works and steel factories. This is represented in the color palette and textures found throughout the hotel in materials such as water, brick, corrugated metal, iron and steel structures.
As Pittsburgh is positioned at the junction of three rivers, an industrially rich city softened by its natural landscape. As a result, guest rooms and public areas have a design aesthetic of refined steel meeting modern textures. The contemporary look evokes a sense of place, as recognized in art pieces such as the abstract Pittsburgh topography map with layered tonal metallic panels displayed in the Greatroom reception area.
Guest Room Renewal
Guest rooms were renewed in Phase One and revealed in July 2021, totaling 301 guest rooms and 16 suites, including two Presidential suites. The design aesthetic carries through to the guest rooms to provide a relaxed ambiance, seamlessly integrating elements of locally inspired industrial craftsmanship into every detail. The harmonious blend of earth tones and serene colors in the guest rooms evoke a welcoming and tranquil atmosphere.
Balancing these industrial influences, the color palette in the guest rooms incorporates earth tones with luxurious textures and serene colors reminiscent of the lush mountain landscapes of Pittsburgh's horizon. For example, guest rooms feature wall artwork with an artistic depiction of the Three Rivers.
Guest rooms and suites range from 200 to 750 sq. ft., with signature Marriott amenities including a spacious desk for remote work, 55"-flat-panel television with premium channels, high speed wi-fi, mini fridge, coffee/tea maker and more.
New Public Spaces Shine
Public spaces such as the Greatroom lobby area, event spaces, fitness center, restaurant, restrooms and the signature Marriott M Club debuted in June 2024.
The entirely new 1,400 sq. ft. fitness center is a sought-after amenity for travelers looking to maintain their wellness routine on the road. Guests receive complimentary 24/7 access to state-of-the-art equipment. Adjacent to the fitness center is the heated indoor pool, a popular amenity for guests and a bright year-round relaxation area with floor-to-ceiling windows.
Patterns and colors in these new areas create a sophisticated canvas, with a nod to the local industry and natural landscape. Overlooking the reception desk, guests will marvel at an oversized mural of the Three Rivers, which are a significant landmark that shape the city of Pittsburgh.
One of the most special features of the hotel is the outdoor patio and Courtyard, with lush greenery and a relaxed atmosphere. This serene area is a favorite as it offers outdoor dining and seating, a koi pond, a waterfall, a fireplace and games. This spot is so popular, it hosts 50+ wedding ceremonies and cocktail receptions each year, in addition to weekly social events, happy hours and private functions.
The refreshed Runner Stone Mill House Restaurant offers a casual bar and restaurant option on the ground level, as well as room service. Along with the outdoor patio, the restaurant is a respite for travelers with Margarita Mondays, Grillin' & Chillin' Tuesdays with entertainment and more.
A Sought-After Location for Meetings and Events
The expansive function and meeting spaces have been reinvigorated and subtle design details give a nod to the hotel's Pittsburgh location. Whether for a high-level boardroom meeting, larger multi-day event or a corporate gathering, the hotel's meeting and catering team assist with developing a successful event that contributes to achieving business goals.
Meeting spaces include 12,500 square feet of function space, among 18 meeting rooms. This includes the Grand Ballroom which accommodates up to 650 guests, three Boardrooms, a new Oakdale meeting room and flexible meeting spaces for customized events. Names of the meeting spaces are inspired by nearby landmarks, townships and counties in Pennsylvania.
Eye-catching lighting fixtures in the meeting spaces feature textured shapes with brushed metal tones, while earth tone carpeting with a flowing pattern evokes a sense of layered slate, steel and water.
Audio-visual equipment, event supplies, custom catering and the Marriott Meeting Services app are just some of the meeting services provided by the team.
On Trend: Wedding Celebrations
Pittsburgh Airport Marriott hosts more than 50 weddings per year, from elegant grand affairs to chic receptions. The hotel's indoor and outdoor spaces are on trend for wedding celebrations. The outdoor patio, which is dotted with lush greenery and boasts a cozy firepit, is a favorite for post-ceremony celebrations.
"Our events staff and dedicated Wedding Planning specialists have noticed an increased trend of brides seeking raw spaces with room for creative staging and decor, which we offer with our flexible ballroom options and outdoor patio," noted Mr. Hardy. "Our team has mastered the art of bringing the untraditional to traditional for weddings and events."
To help make celebrations seamless, Marriott Certified Wedding Planners offer an array of wedding services from planning to execution, ensuring every detail from menu to floral arrangements is memorable.
Airport Convenience Paired with Pittsburgh Locale
With an enviable location just a few miles from several Fortune 500 companies, the Pittsburgh Airport Marriott is a top choice for business travelers, corporate meetings and events. The hotel is conveniently located close to sports and entertainment events at Robert Morris University, AHN Sports Junction, Starlake Pavilion, Acrisure Stadium and PNC Park. Downtown Pittsburgh attractions are located 25 minutes to the east.
For business travelers and corporate groups, the fully revitalized hotel has everything needed for meetings and events in the newly renovated event spaces. And for consumers looking to stay near the airport but also enjoy perks that appeal to leisure travelers, the design and special features exceed expectations. The hotel also offers complimentary shuttle service to nearby Pittsburgh International Airport.
The hotel is operated by Pyramid Global Hospitality. For more information about the Pittsburgh Airport Marriott hotel, go to www.marriott.com/pitmc or call 412-788-8800. Stay connected with the hotel on Facebook and Instagram.
[tags] => #IncRegionals #incRegionalsPacific #BusinessHonors #HotelAmenities #HospitalityInnovation #Sustainability #WorldAmenities #Travel
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[maincap] => World Amenities ranked No. 107. The San Diego-based firm was one of three travel and hospitality firms on the overall Pacific list and one of San Diego\'s 21 companies featured.
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[com_bio] => Founded in 2018, World Amenities, Inc. is a privately held company headquartered in San Diego, California, USA. As a trusted global supplier of signature skincare brands and custom amenities, necessities, and accessories, World Amenities made the Inc. 5000 America's Fastest Growing Private Companies for four consecutive years (2021-2024). World Amenities brands are worldwide, and a million guests use at least one of its products daily. Focused on making a sustainable difference, World Amenities demonstrates its commitment to the environment by pioneering progressive amenities that set new standards in hospitality. The Leadership Team represents over 50 years of global experience with personal care amenities, retail skincare, and cosmetics. Skilled team members uniquely design, formulate, customize, and manufacture each product with artisanal expertise and spa-quality ingredients. World Amenities principles align with the needs and desires of today's guests and set new measures for luxury, convenience, and sustainability. World Amenities creates a welcoming experience--nurturing a sense of belonging. For more information, visit https://www.worldamenities.com
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[title] => Arch Amenities Group Appoints Operations, Human Resources and Information Technology Executives
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Arch Amenities Group, a full-service, global provider of wellness, amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, today announced the appointments of Jessica Heger Michalakas senior vice president of operations, Stefanie Chenok as senior vice president of human resources and John Toman as vice president of information technology.
Michalak formerly directed operations for OneSpaWorld's Maritime division, which manages health and wellness centers on cruise ships and at destination resorts worldwide. During her 20-year career with the company, she also led brand and business development, sales and revenue strategies, consumer experiences, marketing campaigns and training programs to support talent growth and operational success.
Following her career at OneSpaWorld, Michalak worked as an executive consultant focused on clients and brands in the wellness sector. She studied at Wellington Polytechnic in New Zealand, now part of Massey University.
Chenok formerly was West Coast vice president of operations for 24 Hour Fitness, which manages 300 clubs in 11 states. She led HR processes, including team development and training, and the organization's restructuring. From 2019 to 2021, she was senior director of sales for Banana Republic and, from 2013 to 2019, senior director of stores & human resources for Target Corp.
Chenok earned a Bachelor of Science degree at Oklahoma City University and was awarded certifications in personal and nutritional training by the International Sports Sciences Association.
Toman led the technology function at Edlio, a leading provider of educational software serving more than 18,000 schools across the country. Before that, he co-founded Acelo Solutions and Online School Management Systems and held engineering roles at Adobe and BearingPoint.
Toman earned a Bachelor's degree at the University of Maryland and a Master of Science Information Systems Technology degree at The George Washington University School of Business. In addition, he earned advanced certifications in project management and Microsoft technologies.
"Jessica Michalak, Stefanie Chenok and John Toman will play key roles in helping Arch accelerate progress toward becoming the preeminent provider in each of our service categories," said Caitlin McKenna, Arch chief executive officer.
The unified, collaborative data integration partnership allows SORASO's growing collection of 1,000 properties to access the revenue optimisation power of IDeaS revenue management solutions.
Key benefits of the partnership for hoteliers include:
Hotels using SORASO's property management system (PMS) can now seamlessly connect with IDeaS' industry-leading revenue management solutions to maximise occupancy and drive stronger average daily rates resulting in enhanced profit optimisation.
By leveraging advanced analytics and automated pricing and inventory strategies, hotels of all sizes and types in Southeast Asia, from boutique properties to large-scale resorts, can intelligently respond to market dynamics in real-time.
The integration facilitates a real-time, two-way data exchange between SORASO PMS and IDeaS G3 RMS, eliminating traditional data silos and reducing the risk of manual entry errors that can hinder revenue performance.
With a continuous stream of relevant, reliable data flowing between systems, hoteliers can make faster, more informed decisions. The result for hotels will be improved operational efficiency and the ability to optimise revenue and profit strategies across all room types and distribution channels.
Weerapan Intasorn (James), Chief Commercial Officer, SORASO said: "Partnering with IDeaS is a major step forward in delivering smarter, revenue-driven solutions to our hotel clients. Together, we are setting new standards for hotel performance optimisation."
Jurgen Ortelee, APAC managing director, IDeaS Revenue Solutions, said: "IDeaS is committed to improving the revenue performance of hotels across the Southeast Asia region. By integrating SORASO PMS with and IDeaS G3 RMS, more properties can gain access to industry leading forecasting and revenue optimisation software, empowering users to make better data-driven business decisions. We are excited by the potential of our partnership with SORASO and its ability to improve revenue outcomes for hoteliers across the region."
Hollywood actors Ryan Reynolds and Rob McEhlenney have helped to place the town of Wrexham, Waleson the tourism map with the docuseries "Welcome to Wrexham’" The series is currently airing new episodes on FX and Hulu, and chronicles the real-life journey of Reynolds and McElhenney as they purchase and manage Wrexham A.F.C., world’s third oldest football club. The docuseries tracks the dreams and worries of Wrexham, a working-class city in North Wales, United Kingdom, as the Hollywood stars guide the future of their historic Club.
The show fully captures the natural and architectural beauty of Wales; the passion of the Wrexham football fans; and the roar of the Racecourse stadium. Central to the series is the cultural exchange between the American owners and the Welsh town, along with a good number of visits to pubs. (And of course, Ryan and Rob learn not to call European football "soccer" as we do in the U.S.) "Welcome to Wrexham" is in its 4th season and has been renewed for Season 5, with new episodes airing every week through June 26 on FX and Hulu. Watch the Season 4 official trailer here.
WREXHAM TOURISM UP 50%
According to the Wrexham County Borough Council, the show has contributed to a significant spike in tourism. Since "Welcome to Wrexham" first aired in 2022, tourism revenue into the North Wales town is up 20 percent over last year, and almost 50 percent on the five years previous. More visitors from the U.S., Canada, Australia and other countries have visited the town and surrounding areas, thanks to the spark from the show.
In response, Visit Wales created a page hereas a resource for travelers inspired by the show and a page herethat chronicles the Wrexham-Hollywood connection.
SET-JET AND CHECK OUT SHOW LOCATIONS
The trend of "set-jetting" - which is when consumers are inspired to travel to locations they see on their favorite TV shows - is in full effect in Wrexham as indicated by the increase in tourism. And the city is a major star of the series. One simply cannot visit without seeing where the Wrexham football club plays, and that’s Wrexham Racecourse Stadium, known as "the Racecourse."
And, a visit to The Turf pub is a must-do - an established home base for fans since the 1800s. The pub is featured significantly on the show, as stars Ryan Reynolds and Rob McEhlenney have filmed there. It is also the only pub in the U.K. that’s built within the grounds of a football stadium. With memorabilia lining the walls and fans cheering (or shouting) exuberantly at the matches, The Turf attracts many fans of not only the team - but followers of the docuseries as well.
In addition to exploring the town center, fans will recognize scenes like the stunning UNESCO World Heritage site Pontcysyllte Aqueduct, known as "The Stream in the Sky", and the picturesque town of Llangollen:
’MORE THAN JUST FOOTBALL,’ SAYS SERIES GUEST STAR
Maxine Hughes is a Welsh broadcaster and journalist who appears on the show and also explains the Welsh language to Ryan Reynolds and Rob McElhenney on camera. "The show has already attracted people from all over the world to visit Wales. Wrexham and north Wales are about so much more than just football," said Ms. Hughes. "I spent so much of my childhood in the great outdoors on the north Wales coast. We’ve got a deep appreciation for the outdoors and having fun here, whether it’s warm or wet, dry or cold. Whatever gives you joy - whether that’s Wrexham scoring a goal or finding calm in nature - you’ll find it in north Wales. Being able to immerse yourself in Wales through the show, without leaving your home, is a great way to dip your toe in before visiting Wales in real life."
The vibrant town of Wrexham has a range of artistic culture, historic treasures, buzzing nightlife and the famous, splendid countryside nearby. Wrexham is nestled in countryside in the north-east of Wales, close to the coast, and just an hour across the English border to Liverpool and Manchester. The city is an ideal base for exploring the best nature and outdoor activities across Wales. From exhilarating hikes and scenic cycling routes to tranquil spots perfect for unwinding in nature, the great outdoors in this region offers something for everyone - in addition to the carefully preserved and jaw-dropping historic sites and architectural wonders.
To enhance its revenue strategy, boost operational efficiency, and drive long-term growth, Clermont has expanded its partnership with the revenue management solution provider, building on its previous adoption of IDeaS SmartSpace, which has empowered their commercial teams to maximize the potential of their meetings and event spaces.
The implementation of G3 RMS provides Clermont with a powerful combination of advanced demand forecasting and automation capabilities. Paired together, these features drive efficient and effective revenue optimization efforts designed to maximize RevPAR and overall profitability.
Additionally, Clermont Hotel Group is taking full advantage of the real-time reporting capabilities of IDeaS Optix to visualize actionable insights across multiple properties, identify key performance trends, and inform strategic changes that improve profitability. This integrated suite of technology helps maximize revenue across its iconic London hotels, including The Tower Hotel, The Cumberland, and the Royal Horseguards Hotel.
The group had previously tested other providers but found IDeaS offered more advanced optimization capabilities, deeper analytical insights, the ability to scale and provide superior after-sales support. That commitment to post-implementation support was a major differentiator for Clermont, as they sought an RMS transition that would be smooth, well-supported, and backed by a dedicated team.
Stuart Yeates, chief commercial officer at Clermont Hotel Group, said: "We had a clear vision of what we needed-accurate pricing, time and cost savings, and the confidence of ongoing support from a trusted partner. The IDeaS team has already demonstrated their commitment to our long-term success, proving they truly understand our business. The advanced capabilities IDeaS brings to Clermont are a game-changer, transforming the way we analyze, report, and act on revenue trends with greater precision and efficiency."
Michael McCartan, area vice president EMEA at IDeaS, said: "Clermont Hotel Group is a highly respected leader in UK hospitality, and we are delighted to be their revenue management partner of choice. From the outset, it was clear they needed a fully integrated suite of revenue management tools to enhance decision-making across their portfolio. Optix and G3 RMS provide the perfect combination of automation, analytics, and real-time insights, empowering their team to make data-driven decisions with ease."
About Clermont Hotel Group
Clermont Hotel Groupencompasses three unique brands, offering something different for everyone. An experienced hospitality company, Clermont offers a warm, guest-centered experience-ensuring each stay is memorable for all the right reasons. No matter the taste, budget, or need, Clermont has a space perfect for you. With 16 hotels, over 4000 rooms, 100+ event spaces, plus stylish bars and restaurants Clermont has plenty of space for everyone to meet, sleep and dine. All kinds of extraordinary, for all kinds of people
"I met the founder and former CEO of Southern Management Companies, the parent company of The Hotel of the University of Maryland, David Hillman, at a Chamber of Commerce event years ago, and what started as a conversation turned into a full art exhibition," said Rhonda Dallas, curator of the collection and executive director and chief curator of the Prince George's Arts and Humanities Council. "Mr. Hillman's generosity created a space for local artists to showcase their talents. The museum converges contemporary aesthetics and unbounded expectations, allowing visitors to view art beyond traditional assumptions of abstract art and modernist photography. After Mr. Hillman's passing, his wife and the current CEO of Southern Management Companies, Suzanne Hillman, has carried on his legacy, ensuring art is an integral part of The Hotel at the University of Maryland."
The collection includes 104 pieces by 14 artists. Pieces are located throughout the bottom two floors of the hotel and in the health corridor, which features the spa, fitness facility, and indoor pool.
To reserve space for your event with the "Meetings in a Museum experience, call (301) 277-7777.
CoralTree Hospitality, one of the top independent hospitality companies in the United States, has been awarded management of The Islands of Islamoradaresort in Florida. The gated, luxury enclave of 22 waterfront villas and eight, one-bedroom suites provides easy access to all that the Florida Keys have to offer. The resort is the seventh CoralTree property in Florida.
"The Islands of Islamorada is an impressive addition to our growing collection of hotels, resorts and residential properties," said Tom Luersen, president of CoralTree Hospitality. "The resort offers a variety of personalized experiences centered around its distinctive location in the Florida Keys. The beachside, four-bedroom villas offer something truly rare for the discerning family looking for a luxury vacation destination."
The Islands of Islamorada features spacious four-bedroom waterfront villas with kitchens and outdoor recreation space, as well as one-bedroom luxury hotel suites all with ocean views that offer the familiar comforts of home with the luxury of high-end hospitality. The resort includes its own private beach, two swimming pools, tiki lounge, a designated children's play area, a marina, seaplane dock, watersports program, a fitness center, motion studio and pickleball courts. A dedicated concierge team can arrange for a variety of specially designed activities including private fishing charters providing unparalleled access to the ‘Sportfishing Capital of the World.'
The four-bedroom villas also are available for purchase with residential sales by Ocean Sotheby's International Realty.
The resort is a 1.5-hour drive from Miami and can be easily accessed via boat or seaplane.
The Islands of Islamorada will be a part of the CoralTree Residence Collection, which includes vacation rental and residential resort management properties in some of the most desirable locations in the United States including Vail and Snowmass in Colorado as well as properties on three islands - Kauai, Hawaii Island, and Maui - in Hawaii. The CoralTree Residence Collection portfolio includes more than 1,040 residences and 26 homeowners associations under management.
The CoralTree Residence Collection prides itself on keeping personal hospitality in the guest experience by providing unparalleled vacation planning, front desk and concierge services, on-site leadership and more. The Residence Collection also provides owner care services including renovation management, accounting and financial services, maintenance and capital project oversight, marketing, distribution and pricing, housekeeping, asset management and procurement.
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[com_bio] => CoralTree Hospitality is one of the fastest growing hospitality management companies in the United States with more than 35 hotels, resorts and residential rentals. Formed in 2018, Denver-based CoralTree delivers distinctive, memorable experiences that celebrate the surroundings, culture and community of each property. The company also embraces each team member with brand pillars focused on serving from the heart and empowering experiences. CoralTree recently was named the No. 4 best small company to work for in Colorado in the annual Denver Post, Top Workplace survey. The company has developed a variety of initiatives to better serve its team members, communities, stakeholders and customers including Bloom, an environmental sustainability program, and CoralTree Cares, which is the company’s philanthropic platform. The collection includes independent, branded and soft-branded properties in key metropolitan areas and resort markets including Denver, Chicago, San Francisco, San Diego, Los Angeles, Snowmass, Vail, Maui, Orlando and Lake Tahoe. CoralTree is a wholly-owned subsidiary of Los Angeles based Lowe, a real estate investment, management and development firm. For more information, visit www.CoralTreeHospitality.com.
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Cogwheel Analytics, a leading business intelligence platform for the hospitality industry, is pleased to announce the appointment of Ben Golson as Chief Operating Officer and Partner. Golson officially assumed his new role on May 12th, 2025, and will oversee day-to-day operations, team development, and strategic execution as the company continues its rapid growth across enterprise hotel portfolios.
Golson brings over a decade of experience in hospitality marketing, analytics, and revenue strategy, most recently serving as Vice President of Digital Marketing & eCommerce at McKibbon Hospitality. In addition to leading performance marketing, distribution, and marketing business intelligence for more than 100 Marriott, Hilton, Hyatt, and IHG properties, Golson also oversaw the Revenue Management team during a post-COVID restructuring period from March 2020 to May 2021. During this time, he played a key role in realigning commercial strategy, uniting Revenue Management and eCommerce teams, and driving a more accountable, performance-focused culture. Under his leadership, McKibbon's hotel website revenue grew from $56 million in 2012 to over $221 million in 2024, representing a compound annual growth rate (CAGR) of more than 12%. His efforts helped transform the company's digital strategy, implement new BI tools, and deliver measurable gains in direct bookings and channel contribution.
In addition to his operational role, Golson will help shape the company's product roadmap and partnerships as Cogwheel expands its footprint to incorporate more predictive and prescriptive analytics. His expertise in both hotel digital marketing and revenue management will accelerate breaking down of data silos.
His industry leadership includes contributions to Marriott's Digital Franchise Committee, Hilton's MEC eCommerce Forum, Hyatt's Commercial Incubator, and the HSMAI Marketing Advisory Board.
With an extensive enhancement project underway, Four Seasons Resort Mauritius at Anahitashares a preview of its upcoming transformed villas and residence rentals. The design team at 1508 Londonwas appointed to create an immersive and sensory environment for the resort's guests, by establishing a seamless connection between the interiors and the island's natural landscape and rich culture. Located on the east coast of Mauritius, between turquoise lagoons, lush tropical vegetation and the majestic Bambou Mountain, the resort is bringing to life a natural blend of beach elegance and cultural authenticity.
The design approach is a fusion of luxury and nature, celebrating the lush landscapes, vibrant culture, and energy of Mauritius. The spaces were envisioned as a "living canvas," integrating the island's raw beauty, by blending luxury with functionality, emphasizing the harmony between the structure and the natural surroundings while honouring the unique culture, identity and location on the resort.
The light-toned, down-to-earth colours, materials and natural finishes reflect the beauty of the beach and surrounding environment, creating a sense of connection to nature. At the same time, vibrant colours and patterns inspired by the colourful culture and heritage of Mauritius breathe life and energy into the areas, in addition to handcrafted elements that emphasize the ties with local traditions and craftsmanship. Each space invites guests to connect (or reconnect) with their surroundings, creating an immersive experience defined by subtle, thoughtful details and a profound sense of place.
Martin Dell, General Manager, says: "After almost 16 years, Four Seasons Mauritius at Anahita prepares to unveil a fresh and down-to-earth look, that blends luxury with the local fabric. We believe that there are many stories to be told and many memories to be made in our resort; providing our guests with accommodation that feels like home, combining privacy, comfort and unparallel style is our main scope of this overall enhancement. 1508 London has played a pivotal role in translating our vision into a more contemporary design, with more natural colours, textures, fabrics and light. The sense of connecting with nature and the heritage of our island leads to a memorable guest experience by bringing the outside into our villas."
"1508 London is proud to have reimagined Four Seasons Resort Mauritius at Anahita to embody a harmonious fusion of the timeless luxury synonymous with the Four Seasons brand and the enchanting, vibrant landscape of Mauritius," says Anthony Taylor, Design Principal at 1508 London. "The refurbishment focuses on seamlessly blending indoor and outdoor spaces, utilising light-toned materials and natural finishes that echo the island's coastal beauty. Central to the design is the concept of ‘Understated Beach Elegance,' where tactile and sensory experiences take precedence. We've replaced the previous dark and functional layouts with a lighter, more open design, incorporating framed walls, rich wood details, pops of colour and artworks inspired by the 'living canvas' of Mauritius. This approach establishes a cohesive visual identity across every room and veranda, inviting guests to immerse themselves in the beauty of their surroundings."
The resort is anticipated to resume its operations in early November. To reserve a stay and experience the reimagined Four Seasons Resort Mauritius at Anahita, guests may visit the website, call +230 402 3100 or email res.mauritius@fourseasons.com.
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[com_bio] => On the east coast of Mauritius, lapped by turquoise waters, Four Seasons Resort Mauritius at Anahita is abundant with lush greenery and dramatic views at every turn - from vibrant tropical gardens to our exclusive beach on Ile aux Cerfs. Every villa and residence rental features its own private garden and pool. Each villa includes spacious indoor and outdoor living areas, outdoor showers, and terraces overlooking the gardens, mangroves, ocean or beach. Ideal for both relaxation and entertainment, our villas offer a serene island retreat with the perfect blend of local culture and modern comfort. Spend the day of exploring the waterfalls and stunning nature of Mauritius, snorkelling in the pursuit of seahorses, splashing in the azure waters of the lagoon, playing one of two golf courses or unwinding at our award-winning overwater Spa. While sunset calls for a sip or two with ocean views, in the evenings you can choose from a tempting array of diverse dining venues and cuisines from around the world to soak up the warmth of Mauritian hospitality. On land or at sea, this enchanting island offers endless opportunities for your next adventure. Visit www.fourseasons.com/mauritius/
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Pro-invest Group Opens New 226-Room Holiday Inn Express Brisbane Central Hotel in Australia
Smart, streamlined and innovative accommodation: that's what the new Holiday Inn Express Brisbane Central is bringing to savvy travellers visiting downtown Brisbane.
BRISBANE, AU. May 1, 2017 - Showing off its 226 rooms and expansive public spaces, the world's fastest growing hotel brand officially opened in Brisbane's Spring Hill today. While today was the official event, Holiday Inn Express Brisbane Central opened its doors to the world on 3 April, offering everything guests need and more where it matters most and appealing to travellers seeking a place to rest, recharge and can get on their way.
Brisbane Lord Mayor Graham Quirk said: “The Holiday Inn Express is a welcome addition to Brisbane's hotel infrastructure and will complement the city's booming tourism and major events programs, which are attracting record visitor numbers and creating around 64,700 local jobs.”
The hotel is located close to the city's business centre and transportation network, and is in walking distance of fantastic dining, shopping and entertainment options. Its home in Spring Hill is one of the oldest residential neighbourhoods of Brisbane and contains several heritage-listed sites, including the Old Windmill and the Spring Hill Baths.
Brisbane Marketing CEO John Aitken said: “The Holiday Inn Express is a testament to Brisbane City Council's infrastructure charges incentive which has seen 18 new hotels open doors in Brisbane since 2013. This hotel will play a critical role in boosting Brisbane's growing international profile, and supporting ever-increasing visitors numbers attracted to our city's full calendar of conventions and major events such as the Brisbane Global Rugby Tens, Brisbane International tennis tournament and recently announced WBO World Welterweight Championship between Manny Pacquiao and Brisbane's own Jeff Horn.”
Karin Sheppard, Chief Operating Officer at IHG commented: “The opening of the new Holiday Inn Express Brisbane Central marks IHG's return to Brisbane and is the latest in a series of milestones for IHG and our partner Pro- invest. Designed for a savvy generation of travellers, Holiday Inn Express Brisbane Central will be a highly attractive offering for guests who are drawn to the brand's purposeful, contemporary design and effortless service.”
Ronald Barrott, Chief Executive Officer at Pro-invest Group said: “We are thrilled to bring the Holiday Inn Express brand to Brisbane. As we continue our successful roll out of Holiday Inn Express hotels across Australia and New Zealand, we'll continue to meet the growing demand of business or leisure travellers looking for smart hotel solutions.”
According to renowned architect, Joseph Pang, the carefree Brisbane lifestyle played a significant influence in the design of the hotel - stylish without being pretentious, with the use of bright and sunny jovial colours. The cleverly modern rooms and shared spaces are a perfect illustration of how Holiday Inn Express puts the customers' needs and experiences at the heart of the hotels design.
Michael Foster, Holiday Inn Express Brisbane Central Hotel Manager added, “Holiday Inn Express Brisbane Central is the perfect destination for guests on the go, who need a place to rest and recharge so that they can get on their way. We offer a no fuss experience that gives guests exactly what they need from a hotel stay: comfy beds, a convenient location, free Wi-Fi and our popular Express Start™ breakfast bar and Grab & Go option.”
Holiday Inn Express Brisbane Central offers a meeting room, on-site parking spaces and a generous breakfast area, The Great Room, where guests can enjoy their free breakfast before heading out for the day's activities, or gather for informal gatherings and drinks parties.
There are currently 2,497 Holiday Inn Express hotels (more than 247,000 rooms) open across the globe. 34 of these are in the Asia, Middle East and Africa (AMEA*) region, growing to 69 hotels in the next five years.
IHG currently has 26 hotels operating under four brands in Australia: InterContinental, Crowne Plaza, Holiday Inn and Holiday Inn Express, with Holiday Inn Express Brisbane Central marking the 27th hotel in Australia.
About IHG
IHG® (InterContinental Hotels Group) [LON:IHG, NYSE:IHG (ADRs)] is a global organisation with a broad portfolio of hotel brands, including InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels and Resorts, Crowne Plaza® Hotels & Resorts, Holiday Inn® Hotels & Resorts, Holiday Inn Express®, Staybridge Suites® and Candlewood Suites®. IHG franchises, leases, manages or owns nearly 5,200 hotels and 770,000 guest rooms in almost 100 countries, with nearly 1,500 hotels in its development pipeline. IHG also manages IHG® Rewards Club, the world's first and largest hotel loyalty programme with more than 100 million enrolled members worldwide. InterContinental Hotels Group PLC is the Group's holding company and is incorporated in Great Britain and registered in England and Wales. More than 350,000 people work across IHG's hotels and corporate offices globally.
Visit www.ihg.com for hotel information.
Contact:
Chris Waite
chris.waite@ihg.com
+61 (4) 38 943 562
Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda,Maryland, USA, with more than 4,200 properties in 80 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands, including: The Ritz-Carlton®, BVlgari®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels and Resorts®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels® and MoxyHotels®. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 50 million members. For more information or reservations, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com.
Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda,Maryland, USA, with more than 4,200 properties in 80 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands, including: The Ritz-Carlton®, BVlgari®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels and Resorts®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels® and MoxyHotels®. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 50 million members. For more information or reservations, please visit our website at 
