McNeill Hotel Investors Acquires Home2 Suites by Hilton Gainesville

USA , Germantown , Tennessee. November 08, 2018

McNeill Hotel Investors ("McNeill") announced today that it has acquired the 95-room, select service, all-suite Home2 Suites by Hilton Gainesville (Florida), adding to the company's growing portfolio and its geographic footprint in Florida. The announcement was made by Phillip McNeill, Jr., the company's Chief Executive Officer.

Home2 Suites by Hilton Gainesville was completed in 2016 and features complimentary breakfast, 1,224 square feet of meeting space, fitness room, outdoor pool, two lobby workstation computers and a 24-hour pantry market. The hotel is at 2115 SW 13th Street near the 2,000-acre University of Florida, the nation's ninth largest public university with an enrollment of over 35,000 students.

The property is also less than one mile from The Health Sciences Center Gainesville, which encompasses six health colleges, six research institutes, two specialty hospitals and a teaching hospital. Additionally, Home2 Suites by Hilton Gainesville is three miles from the one-million-square-foot Butler Plaza, the largest retail power center in Florida.

"This recently built property is an excellent strategic fit for our growing hotel portfolio," McNeill said. "We have great operational experience with the Home2 Suites brand and extended stay properties overall, as they now comprise more than half of our existing portfolio of hotels."

"Gainesville has many favorable long term demand drivers, including the close by Health Sciences Center Gainesville and the University of Florida. We look forward to becoming a part of the fabric of this community as People Serving People," added Mark Ricketts, the company's President and Chief Operating Officer.

The acquisition by McNeill Hotel Investors was facilitated by capital recently secured by McNeill through New York-based Almanac Realty Investors LLC.

McNeill Hotel Investors and McNeill Hotel Company now own and manage 19 select service hotels, including as an approved franchisee for Marriott and Hilton, across the Southeast, the Midwest and Mountain States, with several additional properties in the acquisition and development pipeline.


/ SLIDES

About McNeill Hotel Company

Media Contact:

Mark Ricketts
President & Chief Operating Officer
McNeill Hotel Company
T: 901-322-4806
E: mricketts@mcneillhotels.com
W: http://www.mcneillhotels.com

Related News

Choose a Social Network!

The social network you are looking for is not available.

Close
Coming up in April 2019...

Guest Service: A Culture of YES

In a recent global consumers report, 97% of the participants said that customer service is a major factor in their loyalty to a brand, and 76% said they view customer service as the true test of how much a company values them. And since there is no industry more reliant on customer satisfaction than the hotel industry, managers must be unrelenting in their determination to hire, train and empower the very best people, and to create a culture of exceptional customer service within their organization. Of course, this begins with hiring the right people. There are people who are naturally service-oriented; people who are warm, empathetic, enthusiastic, pleasant, thoughtful and optimistic; people who take pride in their ability to solve problems for the hotel guests they are serving. Then, those same employees must be empowered to solve problems using their own judgment, without having to track down a manager to do it. This is how seamless problem solving and conflict resolution are achieved in guest service. This willingness to empower employees is part of creating a Culture of Yes within an organization.  The goal is to create an environment in which everyone is striving to say “Yes”, rather than figuring out ways to say, “No”. It is essential that this attitude be instilled in all frontline, customer-facing, employees. Finally, in order to ensure that the hotel can generate a consistent level of performance across a wide variety of situations, management must also put in place well-defined systems and standards, and then educate their employees about them. Every employee must be aware of and responsible for every standard that applies in their department. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.