Winners of the 2019 Hotel Tech Awards Announced

Thousands of Top Hoteliers Across More Than 150 Countries Voted to Determine the Best Products for Hoteliers to Grow Their Business in 2019

USA, Los Angeles, California. February 04, 2019

The HotelTechAwards (produced by Hotel Tech Report ) announced the year's top rated hotel technology companies and products based on more than 20,000 hotelier ratings and data-points.

During the HotelTechAwards thousands of hoteliers leave honest reviews of vendor partners across the hotel tech stack. This data is used to identify the best companies based on the judges that matter most - customers.

The competition spans core areas of hotel technology: marketing, revenue, operations and guest experience. 2019 Voting included participation from major hotel groups including: Four Seasons, Movenpick, Hilton, Marriott, Kerry Hotels, Auberge Resorts, Best Western, Accor Hotels, Rosewood and dozens more.

"We're seeing unprecedented disruptive forces impacting the hotel industry today and technology is our only line of defense. Hotels that operate the same way they did even 5 years ago are quickly becoming the fallout of these tectonic shifts," says Jordan Hollander, CEO of Hotel Tech Report.

"The gig economy has brought immense recruiting challenges for hotels, the sharing economy has created similar threats from a competitive perspective and that's not even scratching the surface. Adding fuel to the fire, experts are predicting extremely challenging economic conditions in 2019-2020 - this is the perfect storm. The HotelTechAwards identify the best companies to help hoteliers weather the storm through everything from time saving automation to pricing optimization. Great technology solutions can help hotels bring in more business, operate more efficiently and adapt in a rapidly evolving market."

The HotelTechAwards are often referred to as "the Oscars of Hotel Tech" and winners were selected from more than 180 of the top technology products around the world. The HotelTechAwards are the industry's only data driven awards platform with winners determined not by a handful of judges but by a global community comprised from thousands of verified hotel technology users across more than 120 countries.

View the winners here

Top Rated Guest Experience Technologies

  • Whistle - 2019 Winner, Guest Messaging Software | Runner up: Helloshift
  • Wrapped - 2019 Winner, Digital Art
  • ALICE - 2019 Winner, Mobile Application | Runner up: Nuvola
  • Crave Interactive - 2019 Winner, Guest Room Tablets | Runner up: Aavgo

Top Rated Operations Technologies

  • Clock Software - 2 x 2019 Winner, Property Management System and HMS | Runner up: Mews Systems
  • Quore - 2019 Winner, Housekeeping Software
  • HelloShift - 2019 Winner, Staff Task Management Software | Runner up: Nuvola
  • GuestRevu - 2 x 2019 Winner, Guest Feedback and Survey Software | Runner up: TrustYou
  • Hotel Effectiveness - Labor Management Software | Runner up: M3
  • Beekeeper - Employee Engagement Software
  • ALICE- 3 x 2019 Winner, Concierge Software, Engineering Software | Runner up: Quore

Top Rated Revenue Technologies

  • TravelClick - 2019 Winner, Market Intelligence and Rate Shopping | Runner up: RainMaker
  • M3 - 2019 Winner, Accounting Software
  • Travel Tripper - 2019 Winner, Central Reservations Systems (CRS) | Runner up: TravelClick
  • Cloudbeds - 2019 Winner, Channel Manager | Runner up: SiteMinder
  • HotelIQ - 2019 Winner, Business Intelligence Software | Runner up: Juyo Analytics
  • Atomize - 2019 Winner, Revenue Management Software (RMS) | Runner up: IDeaS
  • Get Into More - 2019 Winner, Event Intelligence Software | Runner up: IDeaS

Top Rated Marketing Technologies

  • Revinate - 2019 Winner, Email Marketing & CRM Software | Runner up: Clairvoyix
  • Net Affinity - 2019 Winner, Booking Engine | Runner up: Travel Tripper
  • Screen Pilot - 2019 Winner, Digital Marketing Agency | Runner up: Travel Tripper
  • Stay Wanderful - 2019 Winner, Direct Booking Platforms | Runner up: Triptease
  • Oaky - 2019 Winner, Merchandising & Upsell Software
  • GuestRevu - 2019 Winner, Reputation Management Software | Runner up: TrustYou
  • Koddi - 2019 Winner, Metasearch Management Software

/ SLIDES

About Hotel Tech Report

Media Contact:

Jordan Hollander
Co-Founder
Hotel Tech Report
T: 310-623-1754
E: partnerships@hoteltechreport.com
W: https://www.hoteltechreport.com
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Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.