Winners of the 2019 Hotel Tech Awards Announced

Thousands of Top Hoteliers Across More Than 150 Countries Voted to Determine the Best Products for Hoteliers to Grow Their Business in 2019

USA, Los Angeles, California. February 04, 2019

The HotelTechAwards (produced by Hotel Tech Report ) announced the year's top rated hotel technology companies and products based on more than 20,000 hotelier ratings and data-points.

During the HotelTechAwards thousands of hoteliers leave honest reviews of vendor partners across the hotel tech stack. This data is used to identify the best companies based on the judges that matter most - customers.

The competition spans core areas of hotel technology: marketing, revenue, operations and guest experience. 2019 Voting included participation from major hotel groups including: Four Seasons, Movenpick, Hilton, Marriott, Kerry Hotels, Auberge Resorts, Best Western, Accor Hotels, Rosewood and dozens more.

"We're seeing unprecedented disruptive forces impacting the hotel industry today and technology is our only line of defense. Hotels that operate the same way they did even 5 years ago are quickly becoming the fallout of these tectonic shifts," says Jordan Hollander, CEO of Hotel Tech Report.

"The gig economy has brought immense recruiting challenges for hotels, the sharing economy has created similar threats from a competitive perspective and that's not even scratching the surface. Adding fuel to the fire, experts are predicting extremely challenging economic conditions in 2019-2020 - this is the perfect storm. The HotelTechAwards identify the best companies to help hoteliers weather the storm through everything from time saving automation to pricing optimization. Great technology solutions can help hotels bring in more business, operate more efficiently and adapt in a rapidly evolving market."

The HotelTechAwards are often referred to as "the Oscars of Hotel Tech" and winners were selected from more than 180 of the top technology products around the world. The HotelTechAwards are the industry's only data driven awards platform with winners determined not by a handful of judges but by a global community comprised from thousands of verified hotel technology users across more than 120 countries.

View the winners here

Top Rated Guest Experience Technologies

  • Whistle - 2019 Winner, Guest Messaging Software | Runner up: Helloshift
  • Wrapped - 2019 Winner, Digital Art
  • ALICE - 2019 Winner, Mobile Application | Runner up: Nuvola
  • Crave Interactive - 2019 Winner, Guest Room Tablets | Runner up: Aavgo

Top Rated Operations Technologies

  • Clock Software - 2 x 2019 Winner, Property Management System and HMS | Runner up: Mews Systems
  • Quore - 2019 Winner, Housekeeping Software
  • HelloShift - 2019 Winner, Staff Task Management Software | Runner up: Nuvola
  • GuestRevu - 2 x 2019 Winner, Guest Feedback and Survey Software | Runner up: TrustYou
  • Hotel Effectiveness - Labor Management Software | Runner up: M3
  • Beekeeper - Employee Engagement Software
  • ALICE- 3 x 2019 Winner, Concierge Software, Engineering Software | Runner up: Quore

Top Rated Revenue Technologies

  • TravelClick - 2019 Winner, Market Intelligence and Rate Shopping | Runner up: RainMaker
  • M3 - 2019 Winner, Accounting Software
  • Travel Tripper - 2019 Winner, Central Reservations Systems (CRS) | Runner up: TravelClick
  • Cloudbeds - 2019 Winner, Channel Manager | Runner up: SiteMinder
  • HotelIQ - 2019 Winner, Business Intelligence Software | Runner up: Juyo Analytics
  • Atomize - 2019 Winner, Revenue Management Software (RMS) | Runner up: IDeaS
  • Get Into More - 2019 Winner, Event Intelligence Software | Runner up: IDeaS

Top Rated Marketing Technologies

  • Revinate - 2019 Winner, Email Marketing & CRM Software | Runner up: Clairvoyix
  • Net Affinity - 2019 Winner, Booking Engine | Runner up: Travel Tripper
  • Screen Pilot - 2019 Winner, Digital Marketing Agency | Runner up: Travel Tripper
  • Stay Wanderful - 2019 Winner, Direct Booking Platforms | Runner up: Triptease
  • Oaky - 2019 Winner, Merchandising & Upsell Software
  • GuestRevu - 2019 Winner, Reputation Management Software | Runner up: TrustYou
  • Koddi - 2019 Winner, Metasearch Management Software

/ SLIDES

About Hotel Tech Report

Media Contact:

Jordan Hollander
Co-Founder
Hotel Tech Report
T: 310-623-1754
E: partnerships@hoteltechreport.com
W: https://www.hoteltechreport.com

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Coming up in December 2019...

Hotel Law: A Labor Crisis and Cyber Security

According to a recent study, the hospitality industry accounted for 2.9 trillion dollars in sales and in the U.S. alone, was responsible for 1 in 9 jobs. In an industry of that scope and dimension, legal issues touch every aspect of a hotel's operation, and legal services are required in order to conform to all prevailing laws and regulations. Though not all hotels face the same issues, there are some industry-wide subjects that are of concern more broadly. One of those matters is the issue of immigration and how it affects the ability of hotels to recruit qualified employees. The hotel industry is currently facing a labor crisis; the U.S. Labor Department estimates that there are 600,000 unfilled jobs in the industry. Part of the problem contributing to this labor shortage is the lack of H2B visas for low-skilled workers, combined with the difficulty in obtaining J-1 visas for temporary workers. Because comprehensive immigration reform is not being addressed politically, hotel managers expect things are going to get worse before they get better. Corporate cyber security is another major legal issue the industry must address. Hotels are under enormous pressure in this area given the large volume of customer financial transactions they handle daily. Recently, a federal court ruled that the Federal Trade Commission had the power to regulate corporate cyber security, so it is incumbent on hotels to establish data security programs in order to prevent data breaches. The lack of such programs could cause hotels to face legal threats from government agencies, class action lawsuits, and damage to their brand image if a data breach should occur. These are just two of the critical issues that the December issue of Hotel Business Review will examine in the area of hotel law.