Oakland’s Waterfront Hotel, A Joie De Vivre Property, Reveals Multi-Million Dollar Refresh and Appoints New General Manager

USA, Oakland, California. May 21, 2019

Waterfront Hotel (10 Washington St., Oakland, Calif.), located in the vibrant neighborhood of Jack London Square, reveals a multi-million dollar refresh. In collaboration with Oakland-based design firm Studio Hatch, the marinafront lifestyle hotel's renovations enhance the lobby and collective spaces, meeting venues, as well as 145 guestrooms and suites. Waterfront Hotel now adorns a modernized finish, incorporating a lighter color palette and materials inspired by its maritime location.

Waterfront Hotel features an inviting, cozy interior with subtle nautical influences. Surrounded by panoramic views of Oakland and San Francisco Bay, the hotel has transitioned to include pale blues, light wood, rust, and coral tones. Upon arrival, guests are welcomed by a marine-influenced chandelier with white rope supports and glass fixtures beneath a high ceiling with wood paneling reminiscent of a sailboat. A custom-printed wallcovering in the lobby resembles beads of water beside a specially designed fluted white oak desk, embellished with pale blue penny tiles and wavelike curves.

Guests will also find abstract artwork, curated by artist Shushi, along the walls of guest room corridors, the reception area, and collective spaces—as a nod to the property's location and historical landmarks within Oakland and Jack London Square.

In tandem with its revitalized look, Waterfront Hotel welcomes General Manager Jeffery Durkin, who brings more than 25 years of diverse hospitality management experience to the role. Leading with a hands-on approach to hospitality, Durkin will lead the property's implementation of elevating guest service standards and manage various departments and hotel staff.

Prior to joining the Waterfront Hotel team, Durkin served as general manager at The Lauren Inn, another distinctive Joie de Vivre property in San Francisco—where he headed the 49-room boutique hotel through a $3.1 million renovation in 2017. A veteran hospitality professional, Durkin also served as general manager for a number of top-tier boutique properties in Northern California including Larkspur Landing properties in Milpitas, Pleasanton, Campbell, and Sunnyvale; as well as Hilton Sonoma Wine Country and Ultima Hospitality's Holiday Inn Express in Mill Valley.

"I am thrilled to call the newly refreshed Waterfront Hotel home," says Durkin. "In keeping with the Joie de Vivre ethos of providing our guests with experiential offerings, I look forward to introducing guests not only to the hotel, but all that Jack London Square has to offer travelers."

With a focus on guest touchpoints, Durkin strives to enhance transient guests' itineraries with localized packages that highlight Oakland's lively restaurants, urban breweries, wineries, and diverse arts and culture scene. This includes amenities such as the Urban Wine Trail Package, through which Waterfront Hotel guests are welcomed with a bottle of local Oakland wine to be enjoyed with the self-led wine tour through Jack London Square's favorite urban wineries housed in renovated warehouse spaces.

Subscribe to our newsletter
for more Hotel Newswire articles

Related News

Choose a Social Network!

The social network you are looking for is not available.

Close
Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.