Live Virtual Hotel Sales Training Sets the Stage for a Vibrant Rebound and for 2021

USA, Jacksonville, Florida. August 18, 2020

With over 25 years of experience in Hotel Sales Training, Mystery Shops, Hotel Intelligence, and Teleprospecting, Hospitality Softnet's "Live Virtual Hotel Sales Training Webinars" offer engaging hotel sales training that is affordable.

Our Live Virtual Hotel Sales webinars are a blended training approach that combines the ease and accessibility of on-line learning with the flexibility of a virtual classroom via live webinars. Conducted by our experienced hotel sales training professionals, these dynamic virtual training programs cover the many steps involved in a successful sales process in an extremely detailed manner.

Created to set the stage for a vibrant rebound and to enhance the skills of hotel sales, reservations and catering sales managers, our Live Virtual Sales Training Programs are designed and presented to be as interactive as any on-site learning session, while providing attendees with the added convenience of attending right from their own office or any location with an internet connection.

"We were the leaders in virtual hotel sales training before virtual was popular" said, Lisa Richards, Hospitality Softnet's founding partner. Our Live Virtual Training Webinar topics include - Selling Steps to Success, Prospecting Skills, Reservation Sales, Preparing for the Call and Effective Greeting, Effective Qualifying Skills, Effective Presentation Skills, Effective Closing Skills, and Overcoming Objections.

Typically an 8 week program, Live Virtual Hotel Sales Training can be scheduled for your convenience, and to accommodate your schedule. During the course, all attendees will be given homework assignments so they can effectively apply and use the skills as they learn. Webinar sessions also include live role-playing breakout sessions, and interactive related training games to reinforce the skills.

Hospitality Softnet Live Virtual Training Webinars are the perfect way to ensure that you have a motivated sales effort in place, and that your hotel is prepared to maximize sales.


About Hospitality Softnet, Inc.

Media Contact:

Lisa Richards
Partner
Hospitality Softnet, Inc.
T: 904-230-4568
E: LisaRichards@HospitalitySoftnet.com
W: http://www.HospitalitySoftnet.com

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Coming up in October 2020...

Revenue Management: Maximizing Profit

Hotel Revenue Management continues to evolve at a blistering pace. Driven by technological innovation and new distribution channels, there are some dynamic opportunities for expansion in this fast-growing field. The technology is primarily designed to help revenue managers further refine their operations and pricing models to maximize hotel profit. For example, hotels can't be all things to all people, so a key strategy is to precisely identify their target audience. By employing geo-targeting techniques and analyzing behavior such as previous bookings, on-property purchases and online shopping practices, there is an increased capability to define guest demographics. By segmenting customers in more specific ways, hotels are able to create more personalized experiences which, in turn, allow managers to optimize their room rates. It is also an effective way to fulfill the unique needs and preferences of the individual. Another methodology is to consistently monitor the competition's pricing strategies. There are software tools that analyze a competitor's current rates, and then allow a hotel to make its own pricing adjustments. It is also a useful means to conduct forecasting models. Other technologies that are being integrated into a revenue manager's toolkit include Artificial Intelligence in the form of automated algorithms, and Voice Recognition (VR) for data inquiries, rate changes, and booking behavior. Predictive and analytic software programs are also being leveraged to provide more forward-looking data, instead of the usual reliance on historical performance. These metrics allow managers to be more proactive - rather than reactive - with their revenue strategy. The October issue of the Hotel Business Review will examine these developments and report on how some leading hotels are executing their revenue management strategies.