HOTEL BUSINESS REVIEW FOCUS:
The travel industry is evolving fast, driven by travelers who want more than just a place to stay; they're after experiences. To stay relevant, travel brands must think like top consumer companies, building real relationships, curating memorable experiences, and creating ecosystems that keep travelers coming back. The future of vacation isn't just about where you go, it's about how it makes you feel. READ MORE
Santo Mine Oia Suites, from Santo Collection's portfolio of eco-conscious boutique hotels on the island of Santorini, has earned LEED Gold certification for its deep commitment to sustainability. Blending luxury with environmental responsibility, the property features energy-efficient design, water conservation, and local sourcing. As tourism grows, Santo Collection leads with purpose, ensuring authentic, sustainably-minded hospitality that honors Santorini's natural beauty and cultural heritage. READ MORE
As luxury hospitality evolves, the hotel bar is no longer a velvet-rope sanctuary-it's a stage for inclusion, creativity, and cultural relevance. In this article, Bobby Carey explores how personalisation, storytelling, and immersive design are rewriting the rules, with Proof Creative's 20 Pillars providing the strategic framework for hotel bars to thrive in a more diverse, discerning, and connected world. READ MORE
As hotels are becoming increasingly complex real estate assets and properties are diversifying operations and customer groups to boost revenue, hotel owner representatives need to provide a more complex and holistic support to investors. Here is how they can step up their game and what areas they should focus on to create more value for hotel owners. READ MORE
The hospitality industry is facing some challenges including high food costs and financial constraints. The industry is contending with rising inflation, increased food costs, and ongoing supply chain disruptions globally, but these challenges have driven innovation, digital transformation, and a focus on sustainability. Long-term resilience will depend on strategic planning, cost management, customer engagement, and investments in technology. READ MORE
LIBRARY ARCHIVES 
Managing Change addresses the essential steps in establishing and managing a change process. The article starts with a discussion about why organizations pursue change and what they need to do to prepare a change process. It then walks through key steps and pitfalls to describe the process, essential roles of participants and key considerations to achieve success. READ MORE
Like other industries, the hospitality environment is undergoing a transformation, and the hotel industry is on the front lines. Leaders must navigate through differing employment expectations, vast customer perceptions and wants, and rapidly changing technology. All are significant and codependent. For executive leaders, these challenges can feel like they are turning a big ship in treacherous waters. Is there a way to navigate through? Yes. READ MORE
