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HOTEL BUSINESS REVIEW

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Michael G. Tompkins

Hungry for opportunities to optimize their health and well-being, people are seeking enhanced programming and high-tech solutions to help them overcome burnout, manage stress, sleep better, and more. With increased demand for more effective wellness-centric experiences, hotels are poised to deliver offerings that highlight and explore the intersection of technology and wellness. READ MORE

Robert O'Halloran

The pandemic recovery has acted as a catalyst for facilities and programs. Hotels are seeing wellness programs as a link to the wellness tourism and medical tourism sectors. This article will focus on hotel innovation(s) in this area and benchmark best practices by some operations that tie hotel spa and wellness to the great wellness and medical tourism markets. READ MORE

Bendegul Okumus

With the pandemic, current practices, future trends and issues on spa, health and wellness services are changing all over the world. As a multi-million dollar sector, hotels should discuss possible development strategies for the next decade from a supply and demand perspective since better service is possible with a healthy analysis of the sector and a better understanding of customers. READ MORE

Jessica Smith

As you evaluate your hotel spa's treatment menu, take into consideration our society's dire need for both whole-body wellness and relaxation. Keeping this in mind will greatly help determine if you should expand or alter your menu. Guests will not only benefit personally (and appreciate the thought behind each treatment offered), but many different hotel groups have also shown more interest in wellness-related group activities, such as yoga classes, hiking or nature walks, or outdoor aerobics. READ MORE

Conor Kenny

Selling is a complex art and a tricky science, yet it is an under-trained, undervalued, not respected high skill profession, where people are often hired untested because 'they're really nice.' In a post pandemic era, competing with virtual sales and a marketplace underflowing with available talent, this article will help you to understand the purpose of selling in a different way and what to look out for in your salespeople. READ MORE

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