Now in its 28th year as a resort destination, Turning Stone Resort Casino in upstate New York has used the turbulent year of the COVID-19 pandemic to plan and launch its "Best Never Rest" campaign – an ambitious, multi-faceted transformation project unveiling all-new offerings for guests returning to the resort. In this article, Turning Stone shares details of the campaign and the new additions it has made specifically to enhance group meetings. READ MORE

As meetings and events evolve, it's imperative for hotels and venues to remain responsive and proactive, while also providing the comfort factor that meets attendees' expectations. Without question, any new outdoor offerings should not only address the customer's present needs, but also incorporate existing surroundings to provide a long-lasting property enhancement that will endure well beyond the current concerns. READ MORE

Creativity is the name of the game for hoteliers looking to attract group business as the industry recovers. From changes to service offerings, properly utilizing and transforming existing space, to remaining compliant with health and safety measures, there are many considerations for owners and operators. What has proven to be successful and where do hoteliers begin? READ MORE

Everything has changed. To be successful, hotel executives must re-examine what is important to hotel guests, event attendees, and employees while finding unique ways to exceed expectations in an ever-changing environment. The uncertainty in the travel and events industry has sharpened the focus of innovators in hospitality to go back to the basics with a fresh set of eyes. READ MORE

Shorter trips for leisure travel have caused the resurgence of the mom-and-pop independent hotel. Now being scooped up by larger hotel groups, how has this landscape changed? Areas like the Catskills are seeing leisure travel growth, as urbanites look for safe travel alternatives that don't rely on air-travel. Pre-1950s resort towns are seeing new life and hoteliers are finding opportunities in sopping up small resorts all over the country. READ MORE