Many guests will remember the start of hotel sustainability programs as the little placards in hotel rooms asking guests to reuse towels if possible, to help conserve water. In many cases investments in more environmentally friendly operations have gone well beyond the impact of laundry on the hotel's carbon footprint. However, like all good deeds, there can be unintended consequences. READ MORE

"Food, Glorious Food" famously exclaims the opening chorus of the musical Oliver! We know that feeling well, from the ever-present morning breakfast at our hotels to full-service bars and restaurants. Enter the pandemic on this stage, impacting most every phase of hospitality operations, including food and beverage. This article discusses how agile hotel operators have overcome these challenges, keeping F&B integral to the guest experience. READ MORE

Plant-based dining is a global movement growing at warp speed. In 2020, plant-based food sales grew twice as fast as overall food sales. Vegan, vegetarian, and flexitarian, discover the key to plant-based menu creation that is just as creative and approachable for strict vegans as well as flexitarians, alike. Learn how a hotel's dining experience can be both satisfying and sustainable. READ MORE

How did you hospitality environment fair during COVID and more importantly coming out the other side, many were battered, bruised and none were left unscathed. As many did we tried to look toward a similar situation from the past in desperate ability to assimilate with some event which could have come close to the COVID era, but there was none. For the foodservice industry it was all new territory where participants were to adapt and move on or be left behind, this is how our organization adapted. READ MORE

The focus of this piece is about how to implement diversity at the CEO level when owning a hotel and whether a CEO's diversity agenda should include the Board and Human Resources leader, and how to build a strong diversity department in the corporate office. With diversity data, sharing employee-volunteered data with all levels of the organization and franchised properties is the best way to go. READ MORE