Guests today aren't flocking to hotels in droves, but that doesn't mean the power of hospitality brands on social media is any lessened. In this blog, we dive into how to leverage social media to keep your hotel front-and-center with guests, connect with them on a unique level, and cement your brand with them to build a stronger image and customer retention. READ MORE

It is time to prioritize hotel employee's mental health. Evidence shows that the mental health of staff impacts the quality of guest service. With tools in place to practice resilient habits, the desired outcomes in this industry are attainable. Employees will learn to deal with fear and stress from COVID-19 and take on a common purpose of providing exceptional service. READ MORE

As countries around the globe grapple with the return of life to known normalcy, Guyana, the small nation along the northeastern coast of South America, sets the stage as significant developments to unfold from its expanding oil wealth, become the eye of opportunity to international hospitality investors. An exclusive piece in conversation with Guyana's Chief Investment Officer, Dr Peter Ramsaroom. READ MORE

What do employers need to know when considering whether to mandate COVID-19 vaccines? This article discusses the impact of the FDA's Emergency Use Authorization on employers' ability to mandate vaccines; addresses the interaction of federal and proposed state legislation on the issue; discusses recent EEOC guidance on vaccine issues; and outlines a myriad of other considerations employers must take into account in implementing any COVID-19 vaccine program. READ MORE

The way we travel will be changed for a long time due to COVID-19. Even after the pandemic ends, new habits and old fears will drive guest preference. The extended stay hotel room, most of which feature kitchenettes and larger rooms or suites, will fill a need in the market for the changing patterns of the leisure traveler. What are the opportunities for hoteliers? READ MORE