TTI Promotes Neil Blidner to VPO
Aggressive customer service and streamlined efficiency are planned
NEW YORK, NY, March 26, 2009- In keeping with its promise to deliver guest-service solutions that meet the economic needs of hoteliers and the service needs of guests, TTI Technologies International announces the promotion of Neil Blidner to Vice President of Operations. Through this advancement, Blidner will streamline TTI's efficiency in service and installation scheduling - a move company officials say will advance its corporate mission: To create operational efficiencies for companies and make life easier for travelers.
"At TTI, it's all about making travel easy for the guest," said Alex Lerner, TTI Chief Technology Officer. "The demand for self-service technologies is growing, and the last thing a guest needs is more stress as he or she tries to do business while on the road. Because today's tech-savvy guests expect business services on demand, hotels cannot afford to experience downtime. TTI will take every step possible to provide increased business traffic and excellent customer service. Neil will be responsible for enforcing this directive."
In his new post, Blidner will oversee service operations and installations for the firm, which provides Self-Service Business Centers, ID/Passport Scanners, Boarding Pass Printing Stations, Self-Service Concierge Services, Luggage Storage Solutions and more to hotels nationwide.
"Today more than ever before, guest service needs to be top of mind," Blidner said. "To better serve our hotel customers, we need to deliver guest-service technologies that enable their guests' to do their jobs easier while on the road. That means giving them the tools they need to keep in touch with the office and their loved ones -- and carrying a laptop is not always a viable option.
"Each TTI business center is custom designed to meet the needs of the property and its guests," he added. "Whether a hotel needs a single-unit Internet workstation, an Internet caf'e or a formal business center - TTI has the technology that will support and secure guest computing information, capture guest-history information and provide data storage. This includes offering our new Scan2PMS system that enables front-desk staff to capture guest information from drivers' licenses or passports at check-in and immediately download it into the hotel's PMS."
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