Choice Hotels Launches Flexible Cancellations
EUROPEAN UNION, October 26, 2005. Choice Hotels Europe has launched a uniquely flexible Meetings and Conference cancellation policy. Specifically aimed at the smaller meeting or event, the new policy has been designed to reflect the trend for shorter lead times in conference bookings.
The cancellation policy is available at meeting facilities at over 90 Comfort, Quality, Sleep Inn and Clarion hotels throughout the UK and applies to meetings of 25 delegates or less.
. 40% charge will apply for cancellations between 20 and 12 weeks before an event. There will be no cancellation charge if a meeting is re-booked within six weeks of the original event date.
. 75% charge will apply for cancellations between 12 and two weeks before an event. There will be no cancellation charge if a meeting is re-booked within four weeks of the original event date.
. 90% charge will apply for cancellations less than two weeks before an event. There will be no cancellation charge if a meeting is re-booked within two weeks of the original event date.
Commenting, Jacqui Kavanagh, business development director from Jigsaw Conferences, and marketing representative for the HBAA (Hotel Booking Agents Association) said: "I am delighted to see Choice Hotels Europe embracing the change and trends in business and working in a progressive and flexible way, to support rather than penalize companies for the fast pace of change. The HBAA whole heartedly support initiatives such as this, which enhances the professionalism in our industry."
Stuart Leven, director of sales and marketing from Choice Hotels Europe said, "Having listened to our customers needs, we believe this new flexible cancellation policy will assist the meeting organiser considerably. Companies can be rest assured in the knowledge that business placed, will not necessary be lost if circumstances force the event to be cancelled. The new cancellation policy is all part of our "Commitment to Excellence" for our customers, which is being well-received in the market place."
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