USA, Austin, Texas. July 08, 2025

Wilding Hotels, a premier name in wilderness hospitality, has partnered with Volo Solutions to implement in-room concierge tablets across its portfolio of properties. This collaboration brings a modern, intuitive, and eco-conscious solution to guest engagement while easing operations and enhancing service efficiency.

"At Wilding Hotels, we focus on providing a seamless and elevated guest experience while fostering sustainability," said Amy Hansen, Head of Hotel Operations at Wilding Hotels. "Implementing Volo in-room tablets at Wilding Hotels has been a game-changer in enhancing guest experience, streamlining operations, and supporting our sustainability initiatives."

Wilding Hotels selected Volo Solutions for its user-friendly platform, customization capabilities, and outstanding customer service. The ability to provide real-time updates and tailor content for each hotel location was a key factor in the decision. Additionally, Volo's deep understanding of luxury hospitality needs ensured a solution that enhances the guest experience and staff efficiency.

The implementation of Volo's in-room tablets has delivered immediate benefits for both guests and staff at Wilding Hotels. The tablets provide a convenient solution for accessing hotel services, booking experiences, and discovering local recommendations. Guests can place room service orders, contact concierge services, and access personalized content, all from an in-room iPad. The technology has also streamlined communication between guests and staff, reducing response times and improving service quality. With automated guest requests, hotel teams can focus on delivering high-value, personalized interactions.

In addition to enhancing service, the partnership supports Wilding's commitment to sustainability. By replacing printed directories, menus, and brochures with Volo's digital alternative, Wilding Hotels has significantly reduced paper usage, printing costs, and overall waste. This shift aligns with the company's eco-conscious hospitality initiatives while maintaining a high level of convenience and luxury for guests.

Beyond guest satisfaction and sustainability, the tablets are proving to be a valuable revenue driver for the hotel. By strategically upselling in-house dining, spa services, and exclusive experiences, Wilding Hotels has unlocked new revenue opportunities while enhancing the overall guest experience. Looking ahead, the company envisions even greater personalization and smart room integration, with AI-driven recommendations and expanded concierge capabilities playing a key role.

"Volo's intuitive platform and exceptional customer support have made this transition seamless, and we've already seen increased engagement and revenue opportunities," said Amy Hansen. "As we continue to evolve, these tablets will play a key role in delivering a personalized, high-touch experience that aligns with our brand's commitment to luxury and innovation."

For more information about Volo Solutions and Wilding Hotels, visit getvolo.com and wildinghotels.com, respectively.