Pan Pacific Kuala Lumpur Opens New Airport Check In Counter at KLIA
Pan Pacific Kuala Lumpur International Airport recently opened the hotel's new check in counter at the KL International Airport, which is strategically located at the Baggage Claim area of the International Arrival Hall. This counter allows for guests with existing reservations and walk-ins to register at the convenience of the airport.
The counter will be serviced by one manager, one front desk associate and two airport representatives. Operational hours are from 7:00 a.m. to 11:00 p.m. The hours of the check in counter will be extended should there be specific requirements or during the peak periods of Formula One, Motorbike Grand Prix and the like.
According to Sharmini Moganasundram, Director of Rooms, "Since the counter was opened, we have achieved an average check-in of 50 rooms per day. The hotel is targeting to service at least 50% of the average daily arrivals of the hotel, which is currently 250 to 280 rooms per day.
Guests who provide their flight details at the time of booking will be met upon arrival by the airport representatives. They will then be led to the counter for check-in procedures while waiting for their luggage. Airport representatives will assist guests after they clear customs and then take them to the hotel's buggy pick-up point for a door-to-door buggy ride to the hotel. As guests reach the hotel, they collect their key cards and head directly up to their rooms. With prior or special arrangements made at the time of booking, the hotel will also be able to assist those with handicaps as well as young or elderly passengers from the time they exit the plane, throughout their stay at the hotel and as they depart for their next flight.
Awarded the Best Airport Hotel in Asia 2000, 2002, 2003 and 2004, Pan Pacific Kuala Lumpur International Airport is a five-star hotel located adjacent to Kuala Lumpur International Airport. Traveler's can make the easy walk or catch a buggy ride to the hotel via a sky bridge linking the hotel and airport. The hotel offers 403 luxury guestrooms and 38 suites to satisfy the needs of both leisure and business travelers. The property offers sumptuous food and beverage outlets, serving an extensive variety of Asian and Western cuisine. The hotel's recreational facilities include a beautifully landscaped outdoor swimming pool, outdoor tennis court and a 24-hour Health and Fitness Centre, offering a fully equipped gymnasium, relaxing steam room, soothing sauna and a Jacuzzi.
Pan Pacific Hotels and Resorts currently encompasses 25 hotels (18 managed properties and 7 marketing affiliates) in 11 countries throughout Asia, the Pacific and North America. For more information, visit us at www.panpacific.com, or call tool-free reservations at 800 327 8585. Pan Pacific Hotels and Resorts is represented worldwide by SRS-WORLDHOTELS. Pan Pacific Hotels and Resorts is a member of the Global Hotel Alliance.
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