Dorchester Group Installs EzRMSTM in 5 Properties
LONDON, UK, June 21, 2006. The Dorchester Group Hotels, London today announced successful completion of system implementation of the EzRMSTM Internet Product Suite at 3 of their deluxe 5 Star properties in London, Paris, & Milan - with Beverly Hills going live next month and their 2nd Paris property activated later this year.
Mr. Francois Delahaye, C.O.O of Dorchester Group Hotels, had very specific requirements in their selection of an automated Revenue Management solution. "At our end of the luxury market, we need to maintain the very sensitive balance between guest service and business needs, so we were looking for a "guidance" system to support our decision making." Furthermore, speed and ease of use was equally high on the priority of requirements, "we wanted a system that could be used by a wide hotel audience, rather than rely on an individual with specialist training on a more complex system. However, speed and ease of use should not jeopardize the rich functionality and robustness of the system. We found that EzRMSTM met all of our stringent requirements and is fully integrated with our CRS and PMS strategy. The system has been enthusiastically received by our hotel teams, and this indicative of the project management that we have received from EasyRMS as a whole."
Paul Margaillan, Co Founder & Managing Director of EasyRMS adds "The Dorchester Group Hotels are widely accepted as some of the finest properties in the World and we are delighted to add such prestigious names to our ever expanding client portfolio. EasyRMS built it's own reputation in the early days by predominantly supplying solutions to the low and mid market sectors - in the past 18 months we have implemented systems in more than 20 luxury 5 Star client properties within major global destinations, thus truly giving us the most comprehensive spread of experience and knowledge available from any RM vendor today." .
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