Agilysys Solutions Selected by the Summit Hotel, Cincinnati to Optimize Efficiency and Enhance the Guest Experience

InfoGenesis® Pos and rGuest® Pay Solutions to Be Implemented at New Hotel

USA, Alpharetta, Georgia. March 08, 2018

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that The Summit Hotel in Cincinnati will implement Agilysys' award-winning solutions InfoGenesis® POS and rGuest® Pay for point of sale and payment processing. Scheduled to open in spring 2018, the new property will rely on Agilysys' solutions to help ensure the security of guest payment information while delivering an outstanding guest experiences from day one.

The Summit Hotel's management team wanted point-of-sale technology that would not only deliver comprehensive functionality, but also help them optimize operations for the scalability required to support operations while any sized event is happening in the hotel conference center. Additionally, they required a payment gateway solution that would secure guests' financial data and reduce the risks associated with credit card acceptance. Following an extensive evaluation of available solutions, the property selected InfoGenesis POS and rGuest Pay to meet their technology needs.

“Our integrated solutions support mission-critical guest-facing processes at many of the world's leading hotels,” said Sridhar Laveti, Vice President of Products and Customer Support at Agilysys. “We look forward to helping The Summit Hotel deliver a world-class guest experience while maximizing profitability. The combination of our industry-leading POS and payment solutions will give the hotel a truly integrated, secure and streamlined operation.”

Located just north of the Ohio River, The Summit has easy access to downtown Cincinnati, the Duke Energy Convention Center, and the Cincinnati/Northern Kentucky International Airport. With extraordinary architecture and design throughout the property, the hotel will be an inspirational and unique addition to the city. With 239 modern and stylish rooms and a variety of luxury amenities including a state-of-the-art fitness center, yoga studio, a modern library and free WiFi across the property, guests will find a unique and comfortable experience at the Summit.

About Agilysys

Agilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare.

Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.

# # #

PR Contacts:

Media

Robert Shecterle, Agilysys, Inc., 770-810-6046, Robert.Shecterle@agilysys.com

Investors

Richard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500, agys@jcir.com


Media Contact:

Robert Shecterle
Director of Marketing
T: 770-810-6046
E: robert.shecterle@agilysys.com
W: http://www.agilysys.com

Subscribe to our newsletter
for more Hotel Newswire articles

Related News

Choose a Social Network!

The social network you are looking for is not available.

Close
Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.