Residence Inn by Marriott Opens in Downtown Stamford, Connecticut Led by General Manager Todd Lindvall

USA, Stamford, Connecticut. November 27, 2018

The 156-suite Residence Inn by Marriott in Stamford, Connecticut is now open for business. Located at 25 Atlantic Street, the all-suite Residence Inn Stamford Downtown will operate as a Marriott franchise, owned by UC Funds and managed by Urgo Hotels & Resorts of Bethesda, Maryland.

Located just steps from historic Palace Theatre and within walking distance to the Stamford Town Center, the Residence Inn Stamford Downtown offers its guests convenient access to Mill River Park, the University of Connecticut and the Stamford Museum & Nature Center.

“We are pleased to introduce Residence Inn hotels in the Stamford area,” said Diane Mayer, vice president and global brand manager, Residence Inn. “When on the road for an extended period, our guests need space to spread out, maintain their life's pace and restore their energy to help them maintain a healthy balance and routine while traveling. This new hotel offers them a seamless blend of modern style and functionality that allows them to settle in and thrive.”

Residence Inn properties are designed as all-suite hotels that offer studio, one-bedroom and two-bedroom suites. The eight-story hotel features Club One, a signature tapas-style restaurant and tequila bar, with a two-story ceiling, a grand piano and a fireplace. The Residence Inn Stamford Downtown is pet-friendly, offers a complimentary American hot breakfast and over 2,000 square-feet of meeting space.

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Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.