Conrad Hotels & Resorts Signs With MR Properties for Conrad Marjan Island Set for 2022 Opening in Ras Al Khaimah, UAE

USA, McLean, Virginia. November 27, 2018

Conrad Hotels & Resorts, Hilton's (NYSE:HLT) global luxury hotel brand, today announced the signing of Conrad Marjan Island Resort, marking Hilton's ever-growing presence in the UAE. Expected to open in 2022, the Conrad property is located on Treasure Island, one of the five man-made islands that makes up the cluster of Marjan Islands located to the west of Ras Al Khaimah.

Located on a pristine beach, Conrad Marjan Island Resort will offer 120 guest rooms including beach and over-water villas. Guests will be able to take advantage of world-class facilities including a fitness center, salon, spa, outdoor pool, tennis courts and a Kids Club. The hotel will also feature an extensive range of dining options including two signature restaurants, a pool bar and beach bar.

“We are excited to grow our presence in the United Arab Emirates and to welcome Conrad Marjan Island Resort to Conrad's growing portfolio,” said Martin Rinck, executive vice president and global head, Luxury & Lifestyle Group, Hilton. “The unique, contemporary design of this property will offer a familiar retreat to Conrad guests, while its locale will invite travelers to experience local art, culture and innovation.”

Conrad Marjan Island Resort will join Conrad's nearly 35 properties across more than 21 countries, which all create a seamless connection between contemporary design, leading innovation and curated art to inspire the entrepreneurial spirit of the globally-connected traveler. Like all Conrad hotels, Conrad Marjan Island Resort will deliver a seamless service that is natural, anticipatory and enhanced by innovation. It is consistent in delivery, flawless in execution and allows guests to personalize every aspect of their experience.

“I am delighted to continue to grow our partnership with Hilton through the signing of Conrad Marjan Island Resort,” said Mohamed Ahmed Ruqait Ali Hassan Ruqait Al-Ali, owner of MR Properties. “Conrad is a leading brand globally and we are delighted to be bringing the brand to Ras Al Khaimah for the first time.”

Conrad Marjan Island will help meet the increased demand of travel to the emirate, along with need for quality, internationally-branded residences. Ras Al Khaimah boasts pristine beaches, historical sites and adventure attractions, such as the world's longest zipline. The emirate's extensive leisure tourism offering makes it a popular destination for local and international visitors alike.

“We are delighted to see Hilton further developing its presence in the emirate with this internationally branded property,” said Haitham Mattar, CEO of Ras Al Khaimah Tourism Development Authority. “Hilton has long been a pioneer of the hotel industry in Ras Al Khaimah and it is a great addition to Ras Al Khaimah to see Hilton bringing its luxury Conrad brand to Marjan Island." 

To connect travelers to the emirate, Ras Al Khaimah International Airport is welcoming direct flights from a growing number of countries, including Poland, Russia, Luxembourg and the Czech Republic. Ras Al Khaimah is also easily accessible from Dubai International Airport, which served more than 88 million passengers last year, making it the busiest airport in the world in 2017.

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Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.