AECOM Capital and Combined Properties Partner With Pendry Hotels to Develop Pendry West Hollywood

USA, Orange County, California. January 30, 2019

AECOM Capital, the investment arm of AECOM, and Combined Properties, a full-service real estate firm, announce the construction of Pendry West Hollywood and the Pendry Residences West Hollywood by Montage Hotels & Resorts, an approximately 300,000-square-foot development encompassing a full city block along the famed Sunset Strip in West Hollywood. Scheduled to open in 2020, the development occupies a prime location on Sunset Boulevard, providing guests and residence owners alike unparalleled views of Los Angeles and immediate access to West Hollywood's premier high-end dining, shopping and nightlife hotspots.

Located at the intersection of Sunset Boulevard and Olive Drive in the heart of the iconic Sunset Strip, Pendry West Hollywood will consist of 149 luxury guestrooms as well as 40 private residences. Guests and residence owners will have exclusive access to hotel amenities, including a private membership club, multiple chef-driven food and beverage outlets, a rooftop pool and bar, a multi-purpose live entertainment venue, a screening room, bowling alley, Spa Pendry and state-of-the-art fitness center. 

“We are excited to partner with Combined Properties and Montage International to introduce Pendry West Hollywood, destined to be a new icon on one of the world's most famous streets in Los Angeles, our headquarters' city,” said Michael S. Burke, chairman and CEO, AECOM. “West Hollywood is undergoing a cultural revival. We plan to leverage our design, development, and construction expertise to create an exclusive owner and guest experience unlike any other in the area.”

“We have assembled an extremely talented team - all of whom are intimately connected to the project and the Los Angeles market,” added Ronald S. Haft, chairman of Combined Properties. “We're passionate about designing a community experience for locals by locals and envision the project as a hospitality and entertainment anchor of West Hollywood's reputation as a world-class creative destination.”

“We are pleased to join forces with AECOM Capital and Combined Properties to bring Pendry Hotels to West Hollywood,” said Alan J. Fuerstman, founder, chairman and CEO of Montage International. “Pendry West Hollywood is destined to be an iconic hub on the renowned Sunset Strip, marrying the gracious service of Pendry with the vibrant and dynamic culture of the community.” 

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Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.