Interstate Partners With SCG American for Development of New Le Méridien Hotel in Orange County, California

USA, Arlington, Virginia. February 06, 2019

Following a signing ceremony that took place yesterday, Interstate Hotels & Resorts today announced its executed management agreement with New York City-based SCG America (SCGA) - the company leading the development of a new Le Meridien hotel in Orange County, California. Construction is anticipated to commence Q3 of 2019 with the hotel slated to open in 2021. This latest management contract is part of the company's strategy to grow its high-end hotel portfolio and follows news of Interstate's two Westin hotel additions (Alexandria and Portland, Maine) and the historic Hill Top House Hotel luxury destination retreat project in Harpers Ferry, West Virginia.

“Our goal from day one, upon selecting the global lifestyle Le Meridien brand, was to ensure that we chose the most respected, quality service and product-oriented operator that can deliver on our promise,” said Winfred Zhang, president and CEO of SCG America.

“We are honored to be working with SCG America to open a Le Meridien hotel, a project that will inject vibrancy into the California hospitality scene,” said Michael J. Deitemeyer, president and CEO of Interstate Hotels & Resorts. “Partnering with incredible brands like Le Meridien and quality developers like SCGA furthers the momentum of where Interstate is headed.”

Inspired by the brand's French heritage - born in 1960s Paris during an era of glamorous travel, the new Le Meridien hotel will feature approximately 400 mid-century modern designed guestrooms and suites as well as the brand's innovative signature lobby concept that transforms the traditional lobby into a communal coffee house atmosphere by day and sophisticated cocktail lounge by night. Echoing the brand's distinctly European spirit of savouring the good life, the hotel also feature a signature restaurant and rooftop bar, well-equipped fitness centre, swimming pool, on-site spa, and 39,000 sq. ft. of meeting and event space ideal for convention business, leisure and group travel.

In addition to Le Meridien, Interstate Hotels & Resorts is accelerating with a global outlook and a robust mix of projects in the pipeline. Interstate's depth of experience across all lodging segments and asset classes drives results in each of its managed hotels worldwide.

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Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.