Hyatt Place and Hyatt House Charleston Historic District Appoint Albert Kunco as Executive Chef

USA, Charleston, South Carolina. May 23, 2019

Hyatt Place and Hyatt House Charleston Historic District announced the appointment of Executive Chef Albert Kunco. Kunco has over 20 years' experience in the hospitality industry focused on honing his culinary skills.

"We're pleased to welcome Chef Albert and are fortunate to have a chef of his caliber leading the development of our new culinary program," said Gary Levine, general manager of the dual properties. "His passion for food and diverse culinary expertise will shine through in our catering and restaurant presentations."

Most recently, Kunco served as the executive chef at Atlanta Marriott Peachtree Corners. He also has worked in a variety of hotel brands throughout the country. He has cooked at the prestigious James Beard House and holds a bachelor's degree in culinary arts from Johnson and Wales University.

"I'm honored to join Hyatt Place and Hyatt House Charleston Historic District to develop the new culinary program," said Kunco. "As a chef, my greatest joy is cooking and seeing guests' reactions. I look forward to bringing the best of lowcountry regional flavors and fresh local ingredients that Charleston is known for to our menus."

Kunco will lead the development of a new catering program for group, corporate and social events and launch seasonal menus for the hotel restaurant, bar and happy hour. Centered around the over 8,000 square-feet of catering space the Hyatt Place + Hyatt House offers an elegant venue for meetings, training sessions, weddings and other gatherings.

Operated by The Pyramid Hotel Group, Hyatt Place and Hyatt House Charleston is located in the heart of the historic district on iconic King Street and offers guests the opportunity to enjoy the benefits of both brands in one location. Hyatt Place Charleston Historic District brings the Hyatt Place brand's intuitive design, casual atmosphere, and practical amenities, such as free Wi-Fi and 24-hour food offerings, to the Charleston area. Hyatt House Charleston Historic District provides guests with the spaces and places that help make them feel more like residents while specializing in the comforts of extended stay.

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Revenue Management: Focus On Profit

Revenue Management is still a relatively new profession within hotel operations and as such, it continues to evolve. One significant trend in this area is a shift away from using revenue as the foundation to generate key performance indicators (KPIs) and to instead place the emphasis on profit. Traditionally, revenue managers have relied on total revenue per available room (TrevPAR) and revenue per available room (RevPAR) as the basis of their KPIs. Now, some revenue managers are using gross operating profit per available room (GOPPAR) as their primary KPI. This puts profit at the center of revenue management strategy, and managers are increasingly searching for new ways to increase the profitability of their hotels. Return on Investment is the objective of any hotel investment, so it is only logical that profitability and ROI will be emphasized going forward. Another trend is an expanded focus on direct hotel bookings. Revenue managers know that one way to increase profitability is to steer guests away from online travel agencies (OTAs) and book directly with the hotel. This tactic also reinforces brand identity and loyalty, and encourages repeat business. In addition, it provides a valuable platform to market the hotel directly to the customer, and to upsell room upgrades or other services to them. Another trend for revenue managers involves automation in their software programs. Revenue management systems with automation are far more desirable than those without it. Automating data entry and logistics increases efficiency, allowing managers to spend more time on formulating strategy. As a bonus, an automated system helps with aggregating and interpreting data. The October issue of the Hotel Business Review will address these developments and document how some leading hotels are executing their revenue management strategies.