Onyx Centersource and Accor Broaden Partnership to Include Hospitality and Market Insights

USA, Dallas, Texas. November 18, 2019

Onyx CenterSource, a leading global provider of B2B payments and business intelligence solutions to the hospitality industry, today announced the expansion of its partnership with Accor, a world-leading augmented hospitality group. The partnership began in 2010, when Accor chose Onyx CenterSource's CommPay™ solution to streamline and optimize the group's commission payment process.

Since the beginning of the partnership, Accor has implemented CommPay at more than 4,000 hotels across their portfolio, increasing the commission payment ratio to their travel partners to more than 99%. "We rely on Onyx expertise to provide our hotels an end-to-end commission payment and insights solution that increases efficiency and guarantees strong relationships with our agency partners. Accor is pleased to offer Onyx solutions to its new brands to ensure the same excellent results," said Ronny Burchhardt, Vice President, Digital Hotel Experience at Accor.

"Accor has seen tremendous growth throughout our partnership, including the acquisitions of Fairmont, Raffles and Swissôtel, and we've continued to expand our services alongside them," said Onyx CenterSource CEO Mark Dubrow. "As their needs evolve with their continued growth, we expect to enable deeper levels of market and partner insights that they need to continue their upward trajectory."

To learn more about Onyx CenterSource hospitality solutions, please visit OnyxCenterSource.com.

To learn more about Accor, please visit Accor.com.


Tags: #fintech, #finance, #hotels, #TAs

About Onyx CenterSource

About Accor

Media Contact:

Rich Roberts
Principal
RDR PR LLC
T: +1 717-903-0015
E: [email protected]
W: http://www.rdrpr.com

Subscribe to our newsletter
for more Hotel Newswire articles

Related News

Choose a Social Network!

The social network you are looking for is not available.

Close
Coming up in November 2021...

Architecture & Design: Wellness is Key


Like every other facet of hotel operations, architecture and design firms are adapting their work to ensure the safety and well-being of both guests and staff. New ways to bring Wellness into hotel spaces are being explored and these solutions are taking on many forms. Hotel designs are incorporating more open floor plans, open air spaces, high ceilings, outdoor areas and operable walls into their spaces. Guests no longer want to be packed into tight areas. More "biophilic" elements are also being incorporated, offering guests the sense of being outdoors. Another trend is the reimagining of guest rooms to support remote work capabilities. Some hotels are converting empty guest rooms into office spaces, complete with effective lighting and suitable backgrounds for video conferencing. Dedicated Zoom Rooms are also becoming increasingly popular. The main goal is to provide guests with a positive experience in a space that feels safe and comfortable. These are some of the architecture and design subjects that will be covered in the November issue of the Hotel Business Review.