New Radisson Hotel New York Times Square Debuts

USA, Minneapolis, Minnesota. February 04, 2020

Radisson, one of the best recognized hotel brands, today announced the opening of Radisson Hotel New York Times Square at 525 8th Avenue New York, NY. The newly constructed hotel in the center of New York City's most thriving tourist district exemplifies Radisson's growth in key gateway cities. The hotel's fantastic location within two blocks of Madison Square Garden and Penn Station makes it an ideal spot for both tourists and business travelers. The hotel features a unique landscaped entrance that offers a park-like setting creating the perfect start to each guest's stay. Throughout the hotel, guests can enjoy a sleek and elegant design combined with modern comfort and functionality.

"The opening of this new hotel in the heart of New York City is a true testament to Radisson Hotel Group's commitment to growth in key international gateway markets," said said Aly El-Bassuni, chief operating officer, Americas, Radisson Hotel Group. "With New York City being one of the top leisure and business destinations in the world, we're excited to greet travelers from across the globe with this newest addition to the Radisson family."

Located in Midtown West, the hotel offers 320 guest rooms, with 70 rooms that offer stunning views of the Empire State Building. Each room features free Wi-Fi, room service and a mini fridge, creating a perfect sanctuary to unwind after a high-energy day of shopping or seeing the latest hit show on Broadway. Throughout their visit, guests have access to an onsite fitness center and business center, luggage storage and complimentary tea and coffee. For those traveling on business, a 12-person New York style boardroom is available with a coordinator to assist with all the important details, including catering. The hotel also has a seasonal rooftop cocktail bar featuring sweeping views of the Empire State Building, the Hudson Yards development including The Edge observation deck and the Hudson River.

"We are delighted to welcome New York's melting pot of travelers to Radisson with open arms for an inspired, balanced and memorable stay," said Peter McNamee, general manager, Radisson Hotel New York Times Square. "Our central location in the midst of Midtown's most happening scene will serve as a perfect place for travelers to regroup after a busy day touring the city."

This exciting hotel opening follows the openings of Radisson Hotel New York Midtown-Fifth Avenue and Radisson Hotel New York Wall Street in September 2019.

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Human Resources: Confronting a Labor Shortage

With the unemployment rate at its lowest level in decades (3.7%), what has always been a perennial problem for human resource professionals - labor shortage - is now reaching acute levels of concern. It is getting harder to find and recruit qualified applicants. Even finding candidates with the skills to succeed in entry-level positions has become an issue. In addition, employee turnover rates remain extremely high in the hotel industry. As a result of these problems, hotel HR managers are having to rethink their recruitment strategies in order to hire the right talent for the right job. First, hotels have been forced to raise their wages and offer other appealing perks, as a way to attract qualified candidates. Secondly, HR managers are reassessing their interviewing techniques, focusing less on the answers they receive to questions and more on observable behavior. Part of this process includes role-playing during the interview, so that the recruiter can gauge how a candidate works through specific problems and interacts with other team members. Additionally, some HR managers are also creating internal talent pools as a way to address labor shortages. Instead of utilizing department resources to find new hires with specific skills for needed positions, hotels are cultivating talent pools internally and preparing their employees to assume leadership roles whenever the time comes. They are also placing greater emphasis on a company culture that is more performance-based, as a way to curb employee turnover, increase employee satisfaction, and assure higher levels of customer service. Finally, recognizing the importance of employee retention as a way to lessen the impact of a tight labor market, some HR managers are instituting generous reward programs in order to retain their top performers. The March Hotel Business Review will explore what some HR professionals are doing to address these and other issues in their departments.