Auro Hotels Defines a New Standard of Cleanliness With Connecting Safely Program

Auro Hotels Elevates Cleanliness Protocols and Service Standards, Providing Guests the Confidence They Desire to Resume Travel During the Covid-19 Pandemic.

USA, Greenville, South Carolina. June 01, 2020

Auro Hotels announces the implementation of its Connecting Safely Program throughout all of their hotels in the U.S. and India. The program is specifically designed to protect the health and safety of hotel guests and Auro associates.

Working closely with state and local health authorities, as well as affiliated brands such as Marriott, Hilton and Hyatt, Auro's Connecting Safely Program is based on the foundation of SHIELD: Safety, Health, Infrastructure, Environment, Logistics and Distancing.

DJ Rama, President & CEO, Auro Hotels, commented: "Protecting the health, wellbeing and safety of our guests and associates is our top priority. Our new Connecting Safely program strengthens our already stringent cleanliness protocols to inspire trust and meet the changing needs and expectations of our hotel guests."

Auro associates must complete mandatory and ongoing training for safety and cleaning protocols. Plus, all associates must undergo a daily health screening process.

In addition to the already stringent cleanliness and safety procedures, the Connecting Safely program includes many new methods guests can expect to see throughout all Auro locations to include:

· Enhanced sanitizing process for all surfaces

· Social distancing operating procedures

· Sanitizing stations liberally placed throughout the hotel

· Alternatives to standard buffets and non-reusable menus


About AURO HOTELS

Media Contact:

Kirby Smith
VP Sales & Marketing
Auro Hotels
T: 864-528-5800
E: ksmith@aurohotels.com
W: http://www.aurohotels.com
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Guest Service: Health and Safety First

Though expectations are that hotels will return to some semblance of normalcy in 2021, their highest priority must continue to be the health and safety of guests and employees. To that end, hotels are training their guest service personnel in enhanced cleaning routines, which include the following practices - bathrooms, elevator buttons, remote controls and other high-touch items, are disinfected and cleaned with a higher frequency; all tables, chairs and menus in restaurants are cleaned at a much higher frequency, and after each seating; floor markers in public areas to remind guests and team members to maintain physical distance; hand alcohol stations and disposable gloves in lobbies and restaurants; loose items such as pens, note pads and information material removed from rooms and meeting rooms; limiting the number of seats in restaurants and public areas; and revised food & beverage offerings. The April issue of the Hotel Business Review will review how guest service personnel are being trained to maintain health and safety protocols in their operations.