Travel Made Stress Free at the Radisson Lexington

Popular Midtown Hotel Provides an Essential "Travel Kit" to Guests for their Stay in New York City

. October 14, 2008

NEW YORK, NY, September 25, 2006. The recent security restrictions surrounding air travel has forced business and leisure travelers to think twice about something as simple as a carry-on bag. Now, guests of The Radisson Lexington Hotel (511 Lexington Avenue at 48th Street; 212-755-4400) can cross several items off their "to pack" list, as the hotel offers guests the option to purchase a custom-designed travel kit containing a variety of toiletries needed during their stay ($5/kit). The travel kit contains a razor, shaving cream, travel toothbrush and toothpaste along with a deodorant. The Radisson Lexington also offers a range of Asira(R) luxury in-room body care amenities, such as high-end shampoos, conditioner, and soap. Contact lens solution is also available at the Gift Shop in the lobby of the hotel for those who require it.

"This travel kit is a natural extension of the commitment we make everyday to ensure our guests' comfort," says Brendan Moraes, General Manager of the Radisson Lexington Hotel. "We recognize this can be a particularly challenging time to travel, and we want our guests to arrive relaxed, ready to take on business or leisure, knowing their travel necessities are taken care of."

Following a nearly $20 million renovation, The Radisson Lexington Hotel has emerged fresher and sleeker than ever, with world-class amenities and six distinct dining and entertainment outlets that have positioned the hotel as the ultimate leisure destination in New York City. Located in the heart of Manhattan's fashionable East Side, the Radisson Lexington Hotel offers guests the best of New York City all under one roof. Visitors can experience several different types of world cuisine, a top-notch dance club and superior athletic facilities without ever leaving hotel grounds. The 27-story hotel has been a hospitality landmark for decades, and now features 705 newly renovated guest rooms including a variety of suites, as well as rooms with terraces, in addition to spacious meeting facilities, luxurious amenities and a fully redesigned lobby.

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Coming up in October 2019...

Revenue Management: Focus On Profit

Revenue Management is still a relatively new profession within hotel operations and as such, it continues to evolve. One significant trend in this area is a shift away from using revenue as the foundation to generate key performance indicators (KPIs) and to instead place the emphasis on profit. Traditionally, revenue managers have relied on total revenue per available room (TrevPAR) and revenue per available room (RevPAR) as the basis of their KPIs. Now, some revenue managers are using gross operating profit per available room (GOPPAR) as their primary KPI. This puts profit at the center of revenue management strategy, and managers are increasingly searching for new ways to increase the profitability of their hotels. Return on Investment is the objective of any hotel investment, so it is only logical that profitability and ROI will be emphasized going forward. Another trend is an expanded focus on direct hotel bookings. Revenue managers know that one way to increase profitability is to steer guests away from online travel agencies (OTAs) and book directly with the hotel. This tactic also reinforces brand identity and loyalty, and encourages repeat business. In addition, it provides a valuable platform to market the hotel directly to the customer, and to upsell room upgrades or other services to them. Another trend for revenue managers involves automation in their software programs. Revenue management systems with automation are far more desirable than those without it. Automating data entry and logistics increases efficiency, allowing managers to spend more time on formulating strategy. As a bonus, an automated system helps with aggregating and interpreting data. The October issue of the Hotel Business Review will address these developments and document how some leading hotels are executing their revenue management strategies.