HOTEL BUSINESS REVIEW

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The hospitality industry is facing some challenges including high food costs and financial constraints. The industry is contending with rising inflation, increased food costs, and ongoing supply chain disruptions globally, but these challenges have driven innovation, digital transformation, and a focus on sustainability. Long-term resilience will depend on strategic planning, cost management, customer engagement, and investments in technology. READ MORE

The travel industry is evolving fast, driven by travelers who want more than just a place to stay; they're after experiences. To stay relevant, travel brands must think like top consumer companies, building real relationships, curating memorable experiences, and creating ecosystems that keep travelers coming back. The future of vacation isn't just about where you go, it's about how it makes you feel. READ MORE

Santo Mine Oia Suites, from Santo Collection's portfolio of eco-conscious boutique hotels on the island of Santorini, has earned LEED Gold certification for its deep commitment to sustainability. Blending luxury with environmental responsibility, the property features energy-efficient design, water conservation, and local sourcing. As tourism grows, Santo Collection leads with purpose, ensuring authentic, sustainably-minded hospitality that honors Santorini's natural beauty and cultural heritage. READ MORE

As luxury hospitality evolves, the hotel bar is no longer a velvet-rope sanctuary-it's a stage for inclusion, creativity, and cultural relevance. In this article, Bobby Carey explores how personalisation, storytelling, and immersive design are rewriting the rules, with Proof Creative's 20 Pillars providing the strategic framework for hotel bars to thrive in a more diverse, discerning, and connected world. READ MORE

As hotels are becoming increasingly complex real estate assets and properties are diversifying operations and customer groups to boost revenue, hotel owner representatives need to provide a more complex and holistic support to investors. Here is how they can step up their game and what areas they should focus on to create more value for hotel owners. READ MORE

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Hotels are developing innovative menu concepts such as chef collaborations, interactive dining experiences, and utilizing technology to supplant their offerings. These unique offerings can generate buzz, attract both hotel guests and local customers, and drive additional F&B revenue. In this article we'll learn how hotels are offering unique dining experiences in immersive environments, and in combatting current labor shortages, hotels have adapted by partnering with delivery services and implementing contactless dining options. READ MORE

"Memorable, unique, and authentic." Today's hotel guests tell us their preferences for these experiences. Are we truly listening and delivering upon their requests to provide a more tailored and personalized experience? Here are some upselling techniques and ideas, sparking interest into how you can help instill a sense of brand loyalty, so your guests will likely return for future visits. READ MORE

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