Creating a Spa in Your Hotel

By Melinda Minton Executive Director, SPAA | February 02, 2011

As a consultant I see a great many spas in hotels that just don't measure up. Read on for 5 big mistakes and a list of easy "do's" for making your spa facility more complete within your hotel.

The spa is disassociated from the rest of the facility

As if an afterthought or an unexplained addition to a made over house, many times a hotel will add a spa. Sometimes it is located away from logical amenities that would compliment the services offered, like the whirlpool/pool area.

Furthermore, some spas are simply ill placed within the larger structure. A spa that I visited at a well-known Los Angeles hotel and fitness club had its massage rooms within the locker room. During my massage I was treated to women chatting, babies crying and endless lockers slamming. Not a pleasant experience, to say the least.

A spa can be added on to an existing facility; however, site planning must be carefully analyzed. Sometimes the expense of moving walls or extending plumbing to make the facility design functional is not a choice, it is a must. What is that phrase that our mothers used when we did poorly as children? "Either do it right or don't do it at all." As a hotel facility looking to add spa services or a spa area to the existing or new hotel, the commitment to do the project right the first time must be made for the spa's budget and space allowances. Anything falling short of that will be a disaster.

The spa is not marketed correctly

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