Cruise Control SEO Is Over: How Hoteliers Take Charge and Increase Bookings 37-100%

By Jennifer Dunphy Vice President of Sales & Marketing, Vayu Media | July 14, 2013

If you are like many hoteliers, you are constantly on the lookout for the next silver bullet marketing strategy that will not only fill your rooms year round, but will have all of your property's amenities booked to capacity as well. With the convoluted online landscape and the way guests research and book their travel accommodations constantly changing, it can be a daunting task for hoteliers to find the proper channels to reach their targeted audience, let alone entice them to make reservations and engage them once they arrive. While there may not be a silver bullet solution that will keep you booked throughout the seasons, there certainly are strategies that can be implemented that will generate more bookings and increase your profits.

Good ol' SEO still does it. With the rapidly changing quality guidelines and search engine ranking algorithms, your business stands to benefit from your competitor's cruise control approach. Just make sure you take a more proactive stance. Leaving your SEO strategy in cruise control will ensure you miss out on the opportunity. Many hoteliers focus on the low hanging fruit or what they understand as "SEO" and then move on. A modern SEO strategy requires a comprehensive web strategy.

Bookings start with search

With numbers as high as 50%-70% of all hotel website visitors and website bookings originating as leads from the major search engines, driving bookings directly to the hotel website needs to top every hotelier's priority list.

Implementing a comprehensive SEO strategy will allow hotels of all sizes, even boutique hotels and B&Bs, to compete with the likes of Trip Advisor, Hotels.com, Expedia, etc. Although having a positive reputation on TripAdvisor and other OTAs is a part of having a successful SEO strategy for hotels, the fact remains that all of these reviews point to the OTA sites and directly compete with your own website for favorable rankings in the organic search results. By implementing a SEO strategy for your hotel you can and should keep your presence on the OTA's and drive direct, more profitable traffic, to your own website.

Increase opportunities 37-100%

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Coming up in November 2018...

Architecture & Design: Expecting the Unexpected

There are more than 700,000 hotels and resorts worldwide and the hotel industry is continually looking for new ways to differentiate its properties. In some cases, hotels themselves have become travel destinations and guests have come to expect the unexpected - to experience the touches that make the property unlike any other place in the world. To achieve this, architects and designers are adopting a variety of strategies to meet the needs of every type of guest and to provide incomparable customer experiences. One such strategy is site-integration - the effort to skillfully marry a hotel to its immediate surroundings. The goal is to honor the cultural location of the property, and to integrate that into the hotel's design - both inside and out. Constructing low-impact structures that blend in with the environment and incorporating local natural elements into the design are essential to this endeavor. Similarly, there is an ongoing effort to blur the lines between interior and exterior spaces - to pull the outside in - to enable guests to connect with nature and enjoy beautiful, harmonious surroundings at all times. Another design trend is personalization - taking the opportunity to make every space within the hotel original and unique. The days of matching decor and furniture in every room are gone; instead, designers are utilizing unexpected textures, mix-and-match furniture, diverse wall treatments and tiles - all to create a more personalized and fresh experience for the guest. Finally, lobbies are continuing to evolve. They are being transformed from cold, impersonal, business-like spaces into warm, inviting, living room-like spaces, meant to provide comfort and to encourage social interaction. These are a few of the current trends in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.