Resolutions That Can Help You Attract and Maintain Talent
By Zoe Connolly Co-Founder & Managing Director, Hospitality Spotlight | December 20, 2015
While the holidays are traditionally among the most busy times in the hospitality industry, enterprising executives and entrepreneurial managers also see an opportunity to implement new resolutions that set the groundwork for a successful next year. These can range in scope, from implementing new technologies or team building initiatives, through refining social media presence and cleaning up job postings.
New Year's creates an opportunity for those in the industry to review the past year, build on successes, and correct concerns.
Here are six ideas that can make your resolution building season worthwhile, while creating goals that you can stick to all year round.
Clean up Your (Digital) Profile
For better or worse, social media is now a part of a property’s online presence; one that can influence the opinion of travelers and potential employees alike. Make sure what is on social media, job sites and being distributed is what you want the people you’re trying to attract to see.
Start with basics like questions about reviews. Are they accurate? If they’re negative, have you made steps to improve a situation, and in the cases of many review sites, let the site’s editing team know you’ve made the proper steps? If they’re positive (we’re hoping for this), do you a plan in place to thank guests who have left them? Next move on to sites like Facebook, Twitter, Pinterest, LinkedIn, etc. Do these sites put your best foot forward?
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