How HR and Paid Search Recruiters Work as a Team

By Dennis Rizzo President & CEO, Bentley Price Associates, Inc. | March 12, 2017

The responsibilities of Human Resources are ever-expanding. Rarely does the staffing match the workload, and managers find themselves under constant pressure to meet the demands of their vital role in the organization. No other part of the job is as time-consuming or impactful as the search for - and recruiting of - top managers. As the hospitality industry continues to grow, the pool of available key managers gets smaller, and competition gets fierce. Making things even more difficult is knowing that the best candidates may not even be looking.

Hidden Assets

On the surface, you might think that there is unprecedented transparency in the hospitality industry - that everyone knows who's hiring and every organization knows who's available. Nothing could be farther from the truth. While employers can access and search billions of data points, and job seekers can do likewise, when you are operating at the highest levels, old-school networks and relationships are going to connect the right people, most of the time.

It's easy to find job seekers in the hunt. Finding the talent that isn't necessarily looking is an entirely different matte.
In reality, most top-level managers and executives are always looking to move their careers forward, and that's an opportunity for your organization. But how do you find these hidden assets? Relatively speaking, the universe of top management talent - currently looking to make a move, or susceptible to a better offer - is small. And those people are difficult to reach and require a delicate touch to develop an interest in a new situation.

Poaching talent isn't anything new, and in polite company, we don't admit that it is a common practice. But it has always been said, "You can't hire away a happy employee." You just have to find the candidate that is perfect for you, and ready to move on from their current position. Enter the professional recruiter.

Degrees of Separation

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Eco-Friendly Practices: Corporate Social Responsibility

The hotel industry has undertaken a long-term effort to build more responsible and socially conscious businesses. What began with small efforts to reduce waste - such as paperless checkouts and refillable soap dispensers - has evolved into an international movement toward implementing sustainable development practices. In addition to establishing themselves as good corporate citizens, adopting eco-friendly practices is sound business for hotels. According to a recent report from Deloitte, 95% of business travelers believe the hotel industry should be undertaking “green” initiatives, and Millennials are twice as likely to support brands with strong management of environmental and social issues. Given these conclusions, hotels are continuing to innovate in the areas of environmental sustainability. For example, one leading hotel chain has designed special elevators that collect kinetic energy from the moving lift and in the process, they have reduced their energy consumption by 50%  over conventional elevators. Also, they installed an advanced air conditioning system which employs a magnetic mechanical system that makes them more energy efficient. Other hotels are installing Intelligent Building Systems which monitor and control temperatures in rooms, common areas and swimming pools, as well as ventilation and cold water systems. Some hotels are installing Electric Vehicle charging stations, planting rooftop gardens, implementing stringent recycling programs, and insisting on the use of biodegradable materials. Another trend is the creation of Green Teams within a hotel's operation that are tasked to implement earth-friendly practices and manage budgets for green projects. Some hotels have even gone so far as to curtail or eliminate room service, believing that keeping the kitchen open 24/7 isn't terribly sustainable. The May issue of the Hotel Business Review will document what some hotels are doing to integrate sustainable practices into their operations and how they are benefiting from them.