Dining in 2023: Important Customer Trends You Need to Know
By Peter Dougherty Global General Manager of Hospitality, Lightspeed | August 2023
Sustainable dining isn't going away any time soon. Environmental consciousness and sustainability have become central concerns for consumers, leading to a rise in sustainable dining practices all over the globe.
Sustainability and eco-friendly alternatives are still top of mind for many, with 71% of Millennials and 67% of Generation Z in the United States listing sustainability as a top priority for them in a Forbes survey. According to Deliverect, 43% of diners would even pay more for takeout from restaurants with sustainable measures. The National Restaurant Association saw similar results with 38% stating that they would pick a restaurant offering locally-sourced food over others that don't prioritize sustainability.
Restaurants are catching up to this, with 47% of hospitality owners agreeing that implementing environmentally friendly initiatives will attract more customers. Restaurants will emphasize seasonality and hyper-locality, forging partnerships with local farmers and growers. Additionally, adopting practices such as upcycling and composting, will become more common, minimizing the ecological footprint of the dining industry.
Whether it's implementing seasonal menus, sourcing locally produced ingredients, switching to biodegradable delivery and takeout materials or adapting inventory practices to reduce waste, there are many ways restaurants can serve this environmental and customer need.
Unsure about how to make the shift to sustainable dining? Start by just looking in the pantry. Opting for automated inventory management options can shine a light on issues like waste and ingredient management so you can take action.
Increase in Plant-Based Alternatives