Top Luxury Travel Trends To Watch

By Lorraine Abelow Founder & President, Abelow PR | January 28, 2018

Experiential and authentic travel is the buzzwords that tickle people's fancy. Not just going to the same hotel or destination, they are looking for new destinations. Even in the private jet sector, people aren't repeating the same routes. Customers are actively seeking out new and different places all the time and a top public relations agency can get you exposure to appeal to their new instincts and attract reservations.

The growing affluent market is looking to expand their horizons, so position your property as offering an experience they have not had before.   

What Is Changing In Family Travel?

Adventure - budget or luxury style tops many families bucket list nowadays. So it is smart for hoteliers to create packages that offer exciting excursions that are active. Since often the group is comprised of extended families, and multi-generational, it is wise to have an excursion specialist. It could be saying at a three or four-star hotel in Colorado or California, and hiking in Yosemite, for example, if the kids of old enough.

Publications to promote your story range from Conde Nast Traveler to the New York Times. There are also the highly influential Mom blogs, with their devoted readers. And since moms, or grandmothers are the ones most frequently planning vacations, marketing to them will be fruitful.

The group can run from six to as many as sixteen, depending on the number of grandchildren involved, if close relatives join the group. With adventure travel being big for Baby Boomers who are often extremely fit, and also often footing the bill, a surprising number of activities are popular.

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Coming up in June 2019...

Sales & Marketing: Selling Experiences

There are innumerable strategies that Hotel Sales and Marketing Directors employ to find, engage and entice guests to their property, and those strategies are constantly evolving. A breakthrough technology, pioneering platform, or even a simple algorithm update can cause new trends to emerge and upend the best laid plans. Sales and marketing departments must remain agile so they can adapt to the ever changing digital landscape. As an example, the popularity of virtual reality is on the rise, as 360 interactive technologies become more mainstream. Chatbots and artificial intelligence are also poised to become the next big things, as they take guest personalization to a whole new level. But one sales and marketing trend that is currently resulting in major benefits for hotels is experiential marketing - the effort to deliver an experience to potential guests. Mainly this is accomplished through the creative use of video and images, and by utilizing what has become known as User Generated Content. By sharing actual personal content (videos and pictures) from satisfied guests who have experienced the delights of a property, prospective guests can more easily imagine themselves having the same experience. Similarly, Hotel Generated Content is equally important. Hotels are more than beds and effective video presentations can tell a compelling story - a story about what makes the hotel appealing and unique. A video walk-through of rooms is essential, as are video tours in different areas of a hotel. The goal is to highlight what makes the property exceptional, but also to show real people having real fun - an experience that prospective guests can have too. The June Hotel Business Review will report on some of these issues and strategies, and examine how some sales and marketing professionals are integrating them into their operations.