How the Spa can Increase Customer Engagement , by Kimberley Matheson Shedrick

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Cultural Intelligence is The Bridge to Hospitality
By Gerald Fernandez, Sr., President & Founder, Multicultural Foodservice & Hospitality Alliance

Outsourcing & Technology: Taking Hospitality F&B to The Top of Its Game?
By Court Williams, Chief Executive Officer, HVS Executive Search

Giving it Your Best Shot With Your Hotel Staff in a Brave New World
By Rowie Villacencio, Director of Administration , Alma Resort

The Impact of Alcohol Trends on Hotel Operations
By Robert J. O'Hara III, Attorney, Flaherty & O'Hara, PC

Events and Meetings Are Back but They Better Be Better!
By Joseph Cozza, Founder, JVC Catering & Event Consulting LCC

7 Evolving Trends That Are Reshaping the Hotel Experience
By Mary Cook, President & Founder, Mary Cook Associates

Device Management in Android TV Fleets: Helping Hospitality Staff in Surprising Ways
By Nadav Avni, Chief Marketing Officer, Radix Technologies

Hotel Sales & Marketing: The Modern Landscape
By Steve Heitzner, CEO & Founder, REVMAX Consulting LLC

Revenue Team's Impact on The Post-Covid Hotel
By Dario Binnie, Regional Director of Revenue Management, TPG Hotels & Resorts / Marshall Hotels & Resorts

How Workforce Management Helps Build Revenue Success
By Corey McCarthy, CMO, Unifocus

Increasing Relevance and Profitability of The Lobby Market
By Jill Rigsbee, Founder, iDEAL Hospitality Partners Group

Confronting The Climate Crisis: Tourism Strategies to Benefit People and Planet
By Jared Meyers, Co-Owner Legacy Vacation Resorts, Legacy Vacation Resorts

What Staffing Crisis? Creative Solutions to Minimise The Impact of The UK Hospitality Labour Shortages
By Charlotte Tullis, Senior Associate, Bryan Cave Leighton Paisner LLP

4 Reasons Why It's Critical to Resolve Agent Voice Quality & Connectivity Issues in Real-Time
By Ajay Dawar, SVP of Product, Cyara

Spa, Health and Wellness Services in Hotels
By Bendegul Okumus, Associate Professor, UCF Rosen College & Hospitality Mgmt.

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