Hotel Internet Security Concerns

By Ian Millar Deputy Director of INTEHL, Ecole Hotelière de Lausanne | May 06, 2012

For many months now the internet has not been one of the nicest places to exist.

From the actions of anonymous, to the implementation of SOPA (Stop Online Piracy Acts) implemented by U.S representative Lamar S. Smith, the work of the movement Antisec, and even NASA admitted early this month that Hackers gained "full functional control" of key Nasa computers in 2011, which unsurprisingly came from Chinese IP addresses.

NASA Inspector General Paul K. Martin outlined how the agency suffered "5,408 computer security incidents" between 2010 and 2011.

So you may be asking yourself what does SOPA and NASA have to do with my business as an hotelier? Well I would argue that if this can happen at that level, then soon hackers can, have and will turn their attention to the world of hospitality.

And with our complete reliance of the internet to run our business especially from a financial aspect, we must improve our internet security in all areas because the implications of poorly maintained internet and procedures will lead to many a hotel being hacked, loosing sensitive data and ultimately being sued.

As I am sure I do not need to explain to the readers the ever increasing demand from our customers of free internet. Free or payable I have no problem and that discussion is for another day, I would however say that also providing "Secure" internet for our guests is also a must.

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