"Memorable, unique, and authentic." Today's hotel guests tell us their preferences for these experiences. Are we truly listening and delivering upon their requests to provide a more tailored and personalized experience? Here are some upselling techniques and ideas, sparking interest into how you can help instill a sense of brand loyalty, so your guests will likely return for future visits. READ MORE

360 million. That's about how many hours Americans have watched chef videos on TikTok. Americans love to see how dishes are made for at-home meal inspiration or before making reservations at a trendy restaurant in town. Cooking videos are so popular that a new study on the most popular professions on TikTok shows that chef videos outrank almost all other professional videos. READ MORE

Perhaps one of the biggest changes to come out of the three-year pandemic is the work and lifestyle evolution. We have developed a more relaxed attitude towards the workday and our lifestyles. The challenge for luxury hotel restaurants lies in how to adapt the stereotypical fine dining experience to this new normal and stay relevant. READ MORE

With countless hotel food and beverage concepts to choose from, how can restaurateurs modernize and elevate their approach to hospitality to capture consumers and create loyalty? By leaning into industry trends while simultaneously keeping a firm grasp on the essentials of tried and true hospitality, you have the unique opportunity to take your business from good to truly great. READ MORE

Upselling in the food and beverage world is about creating unforgettable, once-in-a-lifetime experiences that can be tailored to fit our guests needs. By offering full-scale restaurants, unique programming and bespoke epicurean events, we allow our guests and locals alike to connect with the resort and our restaurants and bars in a variety of ways - strengthening our positioning as a leader in the industry. READ MORE