As the adage goes, with every cloud there is a silver lining. This crisis has undoubtedly changed the face of hospitality for years to come. It too has transformed the way HR is seen in a business, and how organisations and their workforces will look. As a result, we are now seen the 'Covid Dividends' - the learnings and some surprisingly positives outcomes. We need to take all that we have learnt, done, adapted and use this so it becomes part of our strategic fabric. READ MORE

Millions of confined people are longing to hit the road again. Many have already begun to do so. Are you ready to welcome an influx of guests? Now's the time to rethink your entire talent strategy so that you're able to quickly staff up, with the right talent, the moment hotel bookings begin to rise. Here's where to begin. READ MORE

Many newer technologies are being introduced and promoted in the midst of the coronavirus pandemic, especially in the name of contactless services and guest communications. However, there are multiple technologies that will have a strong role in hospitality's future to save time and money; to increase productivity and responsiveness; and to better serve guests. READ MORE

For women in travel, the COVID-19 crisis has had a massive regressive effect on their careers. Women in Travel Thrive, a grassroots movement driven by volunteers from across the travel industry aims to change the narrative and increase women's leadership representation. Founding member Silvia B. Camarota writes about the organization's first steps to combat the crisis and how to get involved. READ MORE

The fallout from COVID-19 has presented unique challenges to the hospitality industry. Virtually every hospitality loan has some level of distress and Lenders may soon begin to make blanket decisions on their overall loan portfolios. Authors Frank Nardozza and Troy Taylor share why being proactive, critically addressing your financial situation, and developing a plan to bridge the difficult times is more important now than ever. READ MORE