Brought about by necessity as a result of the pandemic and the resulting curtailed staff at many properties, cross-training has helped the hospitality industry to get through some extraordinary times, while introducing new possibilities. As we emerge from the pandemic, more formalized programs of cross-training may help solve prospective human resources issues and even suggest ways to attract new talent to the hospitality industry. READ MORE

Even before the COVID-19 pandemic arrived in the United States, the Trump administration immigration policies contributed to steep labor shortages in the hospitality industry. As a result of the pandemic, President Trump has since raised additional barriers that make it more challenging for hotels to employ foreign nationals, who make up a substantial portion of U.S-based hotel workers. READ MORE

A lot can happen in a year. If hindsight really is 2020, there's much to learn from the chaos. The experiences we've hung our hat on for the last decade, from communal tables, to lobbies with energy once described as contagious, almost everything we know about hospitality has changed. While this might be true, it's also true that the nature of what we do really hasn't changed. The challenge has been to respond to needs that are constantly evolving, the needs of our guests, teams, and communities at large. Here are 6 hospitality trends none of us saw coming. READ MORE

In project management it is critical that we ask the right questions both of ourselves and of those around us. Only by asking quality questions will we get to quality answers, whether they pertain to the execution of our day-to-day operations or the meticulous planning of a complex project's details. Let's discuss how the proper framing of our questions can help us connect-the-dots to create new ideas, solve complicated issues, and better understand everyone around us. READ MORE

Although COVID has changed the face of hospitality for many months now; International travel must, and will return! As we all think about future business and ways to attract new guests; don't forget foreign corporate and leisure travelers. Read on for some effective tips on how to attract this important segment to your property from Valor Hospitality Partners CEO, Euan McGlashan. READ MORE