AmeriSuites Upgrades to MSI's WinPM
Multi-Systems Inc. transitions 43 properties in 35 days
PHOENIX, AZ, September 13, 2005. Multi-Systems Inc. (MSI), recently transitioned 43 corporate-owned AmeriSuites hotels from a DOS-based PMS platform to the company's Windows-based WinPM platform in just 35 days.
"The cutover and new system implementation for our corporate properties was as close to flawless as one can get, although we weren't surprised," said Steve Jacobs, Executive Vice President and Chief Information Officer of USFS Inc., a Hyatt company, and CIO of the Hyatt Select Hotel Group, which includes AmeriSuites. "We've been doing business with MSI for many years, and we have come to expect nothing less than excellence in software, service, support and system upgrades."
Jacobs said that USFS' Hawthorn Suites brand has been using WinPM as their exclusive PMS for some time, and when AmeriSuites joined the Hyatt family in January 2005, they knew an upgrade to WinPM was inevitable for the Hyatt-owned properties.
"AmeriSuites needed the additional functionality, uniformity of system and reliability that the WinPM environment provides," Jacobs said. "A real heroic effort was made on the part of MSI's trainers, installers and software engineers. Forty three properties in less than 35 days... a testament to the approach and professionalism of their entire staff."
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