Von Essen Combines Tradition with Technology Using the SynXis RedXTM
SOUTHLAKE, TX, April 4, 2006. von Essen hotels, the UK's leading private collection of country house hotels, has upgraded its online booking system to allow bookers to create their own package deals. Using the SynXis RedX Distribution Management System, von Essen customers will be able to check availability and prices at a glance, and select their very own holiday components - booking afternoon tea, for example, choosing chocolates and fresh flowers, or even pre-ordering chilled champagne for that special occasion.
"Although we pride ourselves on the rich heritage of our historic properties, and of the time-honored traditions associated with our hotels, we are equally proud of our use of cutting-edge technologies. By improving service and increasing the options open to our customers - both trade and consumer - we are combining the very best of both old and new," said Greg Ward, Executive Director of Sales & Marketing for von Essen.
"The connectivity we currently have in place via SynXis connects von Essen hotels to all of the electronic booking channels, including global distribution systems, and online travel sites, and allows bookings to be made directly via our website, www.vonessenhotels.com," said Ward.
"We are pleased to be working with von Essen hotels. They are taking full advantage of the features available in our system and have seen some quick results. We look forward to a long partnership with them," said Bill Nicholson, President and General Manager of SynXis.
"The new RedX system will give us greater management control over our bookings, will fine-tune our booking engine, and give us higher visibility on GDS's, so not only can our customers be much more specific about what they want from their Von Essen experience, but we can handle their requests much more efficiently," added Ward.
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