Meyer Jabara Selects Cendyn's eConnectivityTM Services
Automates Guest Data Collection from Multiple PMS & CRS for Consolidation Across Meyer Jabara Proper
BOCA RATON, FL, June 12, 2006. Meyer Jabara Hotels (www.meyerjabarahotels.com) has contracted with Cendyn (www.cendyn.com) for its eConnectivityTM services for use by their hotel properties and call center within the United States.
"All over the world hotel companies are exploring new ways to improve the speed and efficiency by which they do business. Fundamental to any of these strategies is the free and up-to-the-moment flow of information throughout the hotel enterprise. eConnectivityTM provides Meyer Jabara Hotels the ability to fully automate data collection and consolidation for our hotels. This allows us immediate access to accurate data so we can make better decisions; make our customers happier and lower our costs through greater efficiency and productivity," said Si Sloman, Executive Vice President of Meyer Jabara Hotels. "Combine this with the CRM products and interactive marketing expertise Cendyn provides us, including Cendyn services eBookerTM, eConciergeTM, eInsightTM, eSurveyTM, ePresenceTM, eVisibilityTM and we have the power to provide instant, effective and ongoing personalized response and service to our guests that they will remember. This is what it's all about."
eConnectivityTM is a middleware platform specifically designed to allow improved functional integration between Cendyn products and PMS, S&C, CRS, web booking engines, back office and reporting, and between other hotel systems. The interface platform allows for seamless communication of all reservations, guest and group transactional data for hotels. eConnectivityTM makes it effortless for multiple disparate hotel systems to proactively push system data and important events directly to an intelligent messaging system so that important information can be shared instantly among the Cendyn suite of applications and other systems that drive a hotel's business.
"Over the past year, one of Cendyn's leading initiatives has been developing an advanced systems integration platform. Cendyn recognizes the importance of seamless interfacing amongst those systems that are critical to business operations. eConnectivityTM allows for rapid deployment of interface solutions to hotels at a lower cost. This can increase productivity and guest response, improve guest satisfaction, extend the lifetime of current technology and lower operating costs, which supports our commitment to optimizing ROI for our customers," said Charles Deyo, Cendyn's founder and President.