SECURE-RES Booking Engine Enhances Guest Experience
Integration of Multi-Language Functionality and Personalization
JANUARY 11, 2007. SECRURE-RES releases IBE 3.0 featuring multi-language functionality. Content previously available only in English can now be configured to appear in Spanish, German, French, and Japanese as well. IBE 3.0 will remember and personalize the language configured for a particular computer for one year.
Other significant IBE 3.0 features include:
o The ability to specify hotel currency.
o Unit text for Condos, Homes, Houses, Rooms, Units, Villas, Cabins, and Suites.
o Online cancellation cutoff times can be set from 1 to 30 days.
o Customize Pre-Arrival and Departure templates in multiple languages.
o Optional check box for accepting Terms and Conditions.
Unlike the multi-language functionality found in other internet booking engines IBE 3.0 from Secure-Res is more fully localized. Much more content, often as much as 90% is displayed in the chosen language in Secure-Res IBE 3.0. Most booking engine multi-language functionality is minimal.
'Our goal is to provide effective Internet reservation and marketing solutions to the hotel industry while providing the highest level of personal service at the best prices possible for our customers. IBE 3.0 enables SECRURE-RES to continue to deliver on that promise by providing the most innovative hotel-booking solution on the market', said Joe Hyman, president and CEO of SECURE-RES.
The main benefits hoteliers will enjoy from IBE 3.0 are an improved guest experience for non-English bookings. Hotel currency assists clients in selling rooms and tracking revenue in their local currency. Hoteliers can specify unique descriptions for each type of unit available. Secure-Res clients now have the ability to manage a guest's ability to cancel reservations anywhere between 1 and 30 days through the IBE 3.0 Booking Engine. Guests can purchase additional services on your standard packages or they can customize their own package.
Secure-Res also provides complete translation services to save time for property managers, online training and customer support through both a dedicated call support center and via email. Secure-Res has also announced a complete hardware upgrade along with the release of IBE 3.0 to further ensure Secure-Res' leadership in booking engine performance.
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