The New London Inn Cuts OS&E Costs by 30% While Helping Local Non-profit

Non-Profit & Environment Benefits Via Donation of Old Linens,Guests Appreciate Enhanced Quality of New Ones, Owners Enjoys Cost Savings

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. September 09, 2010

New London, NH - September 8, 2010 - The New London Inn announces that RSJ Associates, which specializes in Interior Design, Fixture & Equipment (FF&E) Procurement and Operating Supplies & Equipment (OS&E) Procurement for the hospitality industry, has lowered its OS&E costs by 30%.

Local Non-Profit & the Environment Benefits

Rather than throwing out the used linen and terry that was in perfectly good condition, but did not meet The New London Inn's new higher standards, the Inn donated it at RSJ Associates' suggestion to Upper Valley Haven, a local non-profit that provides shelter and food to homeless families. In addition to helping families in need in the area, the repurposing of the items resulted in there being no negative impact on the environment. 100% of the packaging, both cardboard and plastic, that the new OS&E supplies arrived in was also recycled.

Costs Savings, Higher Quality:
“I suspected we were paying too much for our OS&E so hired RSJ Associates,” says Sandi Raeuchle, Business Manager of The New London Inn. “What I didn't anticipate is that they would not only significantly lower our OS&E costs, but increase the quality of our linens, terry and pillows to such a level that our guests noticed and commented appreciatively on the change.”

RSJ Associates' objectives were to immediately reduce The New London Inn's OS&E costs and improve customer satisfaction. It focused its efforts on replacing the Inn's linens, terry, pillows and shower curtains with higher quality ones that cost less than what the Inn had been paying.

“When selecting OS&E items for the New London Inn we considered long-term impact, for example, how many washings can the sheets sustain, in addition to improved quality and cost,” says Jennifer Bernard, Partner at RSJ Associates. “Doing so will result in long term cost savings and is better for the environment.”

About The New London Inn:
The three diamond, award winning The New London Inn was built in 1792 and is located in the gorgeous Dartmouth Lake Sunapee region of New Hampshire. It is co-owned by Eric Johnson and Bridget LeRoy, who previously co-owned the legendary Tavern on the Green in New York City with her father. The inn features 25 beautifully appointed rooms and an award winning restaurant. For more information visit www.newlondoninn.us or call 603-526-2791.

About RSJ Associates:
RSJ Associates brings a business mindset to beautiful hotel design. We have the necessary team, products, procedures, and prices to be the single-source supplier for all your design, FF&E and OS&E needs. We serve hotels throughout the United States and in all brand segments from economy to luxury. Our experience and hands on approach means that our clients enjoy an unprecedented level of value, service and execution. We work on their behalf to ensure the entire design and purchasing process is completed on time, within budget, and meets or exceeds quality standards. If maximizing the value of your hotel and wowing your clientele at an affordable price is your goal, contact Jennifer Bernard, Partner, RSJ Associates, via 603-654-6254 ext 131 or [email protected].

Media Contact:
Emma Pearson
Positive Perception Consulting
603-205-1537
[email protected]