Starfleet Research Announces the Release of The 2016 Smart Decision Guide to Hotel Property Management Systems

The right property management system is key to hotel success according to latest industry research

. September 26, 2016

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CHICAGO, IL - September 26, 2016 - Starfleet Research, the leading provider of best practices IT market research for the hospitality industry, has announced the release of The 2016 Smart Decision Guide to Hotel Property Management Systems. It is now available for complimentary access.

Previous editions of this popular annual guide have proven to be an invaluable resource for hoteliers in need of the latest research findings, insights and recommendations for streamlining hotel or resort operations and driving increased occupancy, revenues and profitability.

The 2016 edition is updated and expanded to highlight emerging trends and new technology innovation, with a particular focus on the role of PMS in improving the overall guest experience.

To be sure, hospitality technology has evolved by leaps and bounds in recent years. In fact, until recently, there was no single software application for managing, let alone automating, all of the different functions that take place at a hotel or resort in a unified and integrated fashion.

Fast forward to today and next-generation property management solutions are empowering hoteliers with the ability to drive ever-increasing levels of efficiency and effectiveness in ways that may have been difficult to imagine only a decade ago.

The scope of platform capabilities has expanded beyond core functions like guest registration, room inventory maintenance and housekeeping assignment to encompass virtually all aspects of hotel operations.

The capabilities have also grown increasingly sophisticated and flexible as well as more easy to seamlessly integrate with third-party technologies such as web booking engines and point-of-sale (POS) systems. No wonder so many hoteliers have come to embrace next-generation hospitality technology as a strategic imperative. According to the research, more than one-quarter (27%) of hoteliers who have not upgraded their PMS within the past 3 years plan to do so in the next 12 months.

The research for this 44-page Smart Decision Guide is based on data collected from 212 qualified survey respondents across different geographies, different types of lodging properties and different roles in the organization. The content was independently produced, providing for unbiased, fact-based information. The underwriters include the following industry leaders: Agilysys, Infor, MaestroPMS, Oracle Hospitality and Sabre.

The 2016 Smart Decision Guide to Hotel Property Management Systems is now available for complimentary download. It can be accessed here.

Other Smart Decision Guides that may also be of interest to forward-thinking hoteliers include The 2016 Smart Decision Guide to Hospitality Revenue Management and The 2016 Smart Decision Guide to Restaurant Management and POS Systems.

About Smart Decision Guides

Smart Decision Guides™ produced and distributed by Starfleet Research serve as definitive resources and required reading for decision makers who need to make technology-related purchase decisions - and maximize the value of their investments. The content is independently produced, without editorial involvement from company underwriters, providing for unbiased, fact-based information and recommendations. Starfleet Research is the IT market research arm of Starfleet Media, the leading provider of content marketing programs for B2B companies in selected niche markets, including hospitality, retail and healthcare IT. To learn more, please visit starfleetresearch.com.

Media Contact:
Alisha Levin
Starfleet Media
847-926-7197
alisha.levin@starfleetmedia.com

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Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.