Louis T Collection Appoints Chaivaree Chitrakorn as New General Manager to Mantra Samui Resort
Louis T Collection has appointed Chaivaree Chitrakorn as general manager of Mantra Samui Resort in Koh Samui, Thailand.
The Thai-national, who has spent most of her career with Cathay Pacific Airways in Hong Kong, relocated to her homeland last year to join Louis T Collection and has assumed a new position at Mantra Samui Resort as her second posting with the hospitality management and building solutions company.
Chitrakorn, known to her team and friends as Meow, joined Louis T Collection in June 2017 as hotel manager for Hotel Bocage, a chic, six-room boutique hotel designed by the acclaimed Thai architect, Duangrit Bunnag, in the Thai resort town of Hua Hin.
“Becoming hotel manager at Hotel Bocage involved switching to a different field but the experienced gained in my previous profession was invaluable in my role,” said Chitrakorn. “Taking on the GM position at Mantra is an exciting new challenge and one I'm well prepared for.”
Chitrakorn has a wealth of experience in managing teams and inspiring high performance. She joined Louis T Collection from her latest role as attendance management executive at Cathay Pacific where she drove performance management and provided appropriate counselling and support for over 8,000 cabin crew members. She was also an inflight services manager for two decades, managing cabin crew, monitoring their performance and continuously enhancing passenger satisfaction throughout the inflight experience.
“Khun Meow's broad management experience and focus on service excellence has been an exceptionally good fit for Louis T Collection,” said Mikael Svensson, senior vice president of Louis T Collection. “This wealth of experience has enabled her to bring fresh input to the team and allowed her to adapt to new situations quickly.”
Chitrakorn is responsible for all operations of the boutique hotel that overlooks Bophut Beach from a lush hillside location. The property features an infinity pool; the Jai Spa, which looks to nature for its treatment ingredients; and The View, an all-day Western and Thai restaurant that looks over the Gulf of Thailand. Mantra Samui Resort is also home to Koh Samui's first dedicated co-working space, which opened earlier this year.
Louis T Collection acquired the coastal property in 2015. The following year Mantra Samui Resort underwent a major renovation and repositioning, and was unveiled 18 months later with an entirely new look encompassing major changes to the resort's rooms, pool area, landscaping and ecological footprint, as well as a new lobby and spa.
In the year of its reopening the hotel earned a coveted spot on the shortlist of leading hospitality design awards, AHEAD Asia, in the “Hotel Renovation & Restoration” category. In the same year the property's Jai Spa also claimed three wins in the annual World Luxury Spa Awards, including the regional winner in Asia for the categories of Luxury Emerging Spa and Luxury Romantic Destination Spa. In Southeast Asia the spa took the title of Luxury Hideaway Spa in the awards.