Pivot Hotels & Resorts Appoints Kelly Snyder as General Manager for Emery in Downtown Minneapolis

USA, Minneapolis, Minnesota. July 10, 2019

Emery, Downtown Minneapolis' new boutique 229- room Autograph Collection hotel, proudly welcomes Kelly Snyder as its new General Manager. Snyder will oversee daily operations, budgets, sales and marketing at the newly opened ten-story hotel.

"I am thrilled to join the Emery team, and work alongside the hotel's talented and dynamic staff to deliver the authentic hospitality and service the Vibrant North is known for," said Snyder. "Emery is an exceptionally unique property and downtown historical icon; I look forward to furthering the hotel's relationships with the community and local partners to welcome all visitors to the Twin Cities."

Kelly joins the Emery team most recently from LQ Management in Bloomington, Minnesota, where she served as General Manger. A Wisconsin-native, Snyder has also served as a General Manager at Wyndham Mountain Vista and Wyndham Branson at the Falls. Kelly has spent the bulk of her career with Starwood in both operations and sales leadership roles.

"Kelly has a proven track record of financial growth, guest satisfaction and as an exemplary team leader," said Caroline Dyal, Vice President, Operations for Pivot Hotels, the luxury and lifestyle operating division of Davidson Hotels & Resorts "We are pleased to welcome her as an essential part of the hotel's executive team to build upon Emery's opening momentum and bring the newly ‘re-buffed' hotel to its full shine."

Kelly Snyder received her bachelor's degree in Hospitality Administration and Management from The University of Wisconsin-Stout. Her favorite titles are mom to her three kids, Ethan, Lauren and Sydney and wife to her husband Darren.

Subscribe to our newsletter
for more Hotel Newswire articles

Related News

Choose a Social Network!

The social network you are looking for is not available.

Close
Coming up in October 2019...

Revenue Management: Focus On Profit

Revenue Management is still a relatively new profession within hotel operations and as such, it continues to evolve. One significant trend in this area is a shift away from using revenue as the foundation to generate key performance indicators (KPIs) and to instead place the emphasis on profit. Traditionally, revenue managers have relied on total revenue per available room (TrevPAR) and revenue per available room (RevPAR) as the basis of their KPIs. Now, some revenue managers are using gross operating profit per available room (GOPPAR) as their primary KPI. This puts profit at the center of revenue management strategy, and managers are increasingly searching for new ways to increase the profitability of their hotels. Return on Investment is the objective of any hotel investment, so it is only logical that profitability and ROI will be emphasized going forward. Another trend is an expanded focus on direct hotel bookings. Revenue managers know that one way to increase profitability is to steer guests away from online travel agencies (OTAs) and book directly with the hotel. This tactic also reinforces brand identity and loyalty, and encourages repeat business. In addition, it provides a valuable platform to market the hotel directly to the customer, and to upsell room upgrades or other services to them. Another trend for revenue managers involves automation in their software programs. Revenue management systems with automation are far more desirable than those without it. Automating data entry and logistics increases efficiency, allowing managers to spend more time on formulating strategy. As a bonus, an automated system helps with aggregating and interpreting data. The October issue of the Hotel Business Review will address these developments and document how some leading hotels are executing their revenue management strategies.