Crisis Communications for Hotels

A Hotel Solutions Partnership Interview With Tarsh Consulting in Conjunction With Xenia Radio "Crisis Communications for Hotels" - a Xenia Radio Interview

United Kingdom, London. May 12, 2020

Tracee Nalewak of Hotel Solutions Partnership, based in Las Vegas, interviews David Tarsh of Tarsh Consulting Ltd, a London-based award-winning PR and strategic communications consultant on the importance of effective communication in times such as the current coronavirus crisis.

Tracee Nalewak's 25-year international career in the hospitality, entertainment, gaming and tourism industries makes her an authority on customer experience, digital marketing and brand strategy.

David Tarsh is a strategic communications professional with over 35 years' experience in all forms of communications including advertising, PR and personal mentoring, helping individuals and companies to raise their profiles and establish new partnerships.

In the interview Tracee, asks David to define what exactly "crisis-mode" is for a hotel and what the top things hotels should understand about communicating in a crisis - to all their audiences such as employees, customers, investors, suppliers and media.

Messages to such audiences need to be organized and frequent and David draws on a number of past incidences where companies have got this right, and some where they have not and sets out his "do's and don'ts" for hoteliers facing challenging issues with their teams during this current pandemic.

See the interview here: https://hotelsolutionspartnership.com/crisis-communications-for-hotels-a-xenia-radio-interview/

To engage in conversation and receive the latest news and updates from Hotel Solutions Partnership, consumers can follow the company on LinkedIn, Twitter @_HotelSolutions or Facebook.


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About Hotel Solutions Partnership

Media Contact:

Ann Barriball
Executive Assistant
Hotel Solutions Partnership
T: 020-709-97520
E: annbarriball@hotelsolutionspartnership.com
W: http://www.hotelsolutionspartnership.com

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Coming up in June 2021...

Sales & Marketing: Playing the Long Game

During an economic downturn, it is tempting to slash marketing budgets to make up for lost revenue. But smart hoteliers play the long game, knowing that companies who stay engaged with their customers will be the first to benefit from a rebound. Therefore, now is the time to renew and revamp sales and marketing strategies in order to be ready for what lies ahead. For example, this is a perfect time to refresh website content, social media and SEO.  The same for hotel blogs where content can be updated to give customers inspirational ideas as they begin to travel and meet again. Multimedia assets should also be revised with new photo/video shoots that provide accurate information about how setups, room configurations, and onsite offerings have changed to accommodate safer meetings and social distancing. The June Hotel Business Review will focus on the sales and marketing strategies that some hotels are adopting in anticipation of a recovery in 2021.