Meliá Koh Samui Implements Host of Health and Safety Standards in Response to Covid-19

Thailand, Koh Samui, Surat Thani. June 23, 2020

Meliá Koh Samui is launching a raft of stringent health, safety and hygiene measures in the wake of COVID-19, including the appointment of an executive to take charge of the emotional wellbeing of guests.

The 159-room and 41-suite luxury beachfront resort and the first property in Thailand launched under Spanish hotel group Meliá Hotels International has reopened after closing in April due to the spread of Covid-19, and is introducing the sweeping new measures under a global program called "Stay Safe With Meliá".

Developed in collaboration with certification, inspection and testing company Bureau Veritas, the program's rigorous standards are based on World Health Organization recommendations and are being implemented across all of Meliá Hotels International's properties upon reopening.

The "360 degree" program entails a strict cleaning and disinfection plan endorsed by supplier Diversey and uses technological solutions to minimize physical contact between guests and staff, utilizing occupational health measures to identify people at risk and management of possible cases of infection. The program also includes post-COVID-19 standards to ensure the safety of food and beverage, wellness, entertainment and in-room experiences as well as operational guides targeting staff procedures, training and maintenance of facilities.

In addition to Bureau Veritas auditing Meliá Hotels International's management of the preventative measures to combat COVID-19, Meliá Koh Samui will appoint a person responsible for the emotional wellbeing of guests and to verify compliance with the program.

"We are studiously training our staff in these crucial new operating procedures and standards to ensure only the highest levels of health, safety and hygiene for all of our guests, our staff and our community in this brave new world," said the resort's general manager Ernesto Osuna.

Meliá Koh Samui has also obtained "Amazing Thailand Safety and Health: SHA" certification, developed by Thailand's Ministry for Tourism in collaboration with public and private sector partners to mitigate the threat of COVID-19 and elevate the country's tourism industry standards. Under the certification, Meliá Koh Samui must follow strict COVID-19 control guidelines by Thailand's Department of Disease Control and Ministry of Public Health regarding sanitation and social distancing.

Overlooking Choeng Mon Beach, on Koh Samui's north-eastern coastline in the Gulf of Thailand, Meliá Koh Samui celebrated its grand opening on January 10, unveiling world-class facilities including two restaurants, a swim-up bar, a lagoon pool that "loops" through its grounds like a river, a two-level infinity pool, an executive lounge, spa, fitness centre, ballroom and conference facilities and, for families, a kid's club, outdoor playground and mini water park.

To contact Meliá Koh Samui or to make a booking, please call +66 (0) 89 184 0725 or email reservation.kohsamui@melia.com


Meliá Koh Samui is launching a raft of stringent health, safety and hygiene measures in the wake of COVID-19.
The new resort is is introducing the sweeping new measures under a global program called "Stay Safe With Meliá".
The "360 degree" program entails a strict cleaning and disinfection plan endorsed by supplier Diversey.
/ SLIDES

About About Meliá Hotels & Resorts

About About Asset World Corporation

Media Contact:

Jade Bilowol
Account Manager
Balcony Media Group
T: 416719281
E: jbilowol@balconymediagroup.com
W: http://www.balconymediagroup.com

Subscribe to our newsletter
for more Hotel Newswire articles

Related News

Choose a Social Network!

The social network you are looking for is not available.

Close
Coming up in November 2020...

Hotel Design: Home Away From Home

With the rise of the sharing economy and the peer-to-peer marketplace for lodging options, hoteliers are re-thinking the look, feel and appeal of their locations. There is an emphasis on re-creating a feeling of homeyness - a comfortable, cozy and inviting space that feels like home. 'This is accomplished through the careful selection of furniture design, paint colors, lighting design, artwork, bathroom fixtures and textile accessories. In addition, some hotels are providing their guests with upscale amenities, such as a book and movie library, home-style kitchenettes, a coffee machine with locally-sourced beans and tea, or even a batch of fresh-baked cookies. Similarly, there is a growing design trend based on the concept of place-making. Travelers are searching for experiences that are unique and authentic to the locale in which they find themselves, and so hotel designers are integrating a sense of place into their work. This is partially achieved by incorporating traditional artisanal crafts and other local artwork into hotel rooms and communal spaces. Another design trend includes the creation of full-service, co-working environments within the hotel. Guests don't like to stay alone in their room when they need to work, so now they can go downstairs to the lobby-or up to the roof-to work among others. These areas encourage guests - and non-guests alike - to stay as long as they like and to partake of hotel amenities. Finally, recognizing the importance of the Wellness Movement, some designers are exploring how room design can increase the likelihood of deep and restorative sleep. Creating dark and quiet spaces, blocking excessive light, providing guests with a selection of different kinds of pillows, and the ability to control room temperature, are a few of the best practices in this area. These are some of the architecture and design topics that will be covered in the November issue of the Hotel Business Review.