Waldorf Astoria Beverly Hills and the Beverly Hilton Introduce Advanced Cleaning and Disinfecting Measures to Ensure Guests Enjoy a Safe Stay

USA, Beverly Hills, California. July 09, 2020

Guests at the iconic sister properties, Waldorf Astoria Beverly Hills and The Beverly Hilton, will soon see advanced, hospital grade cleaning measures put in place to ensure guest and team member health and safety remains the top priority.

In addition to the new Hilton CleanStayTM with Lysol protection program, Oasis West Realty LLC, parent company of the two award-winning properties, has contracted International SOS/Corporate Medical Advisors, the world's leading medical and security services company, to develop a bespoke safety plan including advanced technology that will roll out at both Beverly Hills properties. The hotel team worked swiftly to create a lower-risk environment and established a robust training plan within a matter of weeks.

"The health and safety of our loyal guests and dedicated team members has always been, and will always be, our number one priority. We are proud to invest in these enhanced disinfection measures across our properties to ensure we continue to keep everyone well," said Beny Alagem, CEO of Oasis West Realty LLC. "As we begin to travel again, whether that's locally, nationally, or internationally, guests can rest assured they will find a safe haven at Waldorf Astoria Beverly Hills and The Beverly Hilton. We are deeply grateful to our ever-willing team members for working diligently and quickly implement these new protocols."

At the onset of the COVID-19 global pandemic, Beny Alagem assembled a small group of leaders from his iconic hotels to curate the best practices and technologies available to set the new standard of clean for the hotels' guests. The Mission was to find the best hospital grade disinfecting technology and the healthiest cleaning solutions to protect the team members and guests. All cleaning protocols were developed in partnership with these companies' scientists and the International SOS team to insure proper usage and effective dose.

Xenex UV Robots: The standard of care in more than 500 hospitals, the Xenex LightStrike Robot will be deployed in both hotels. Once a housekeeper completes cleaning, this germ zapping device, confirmed effective against SARS-COV-2, will be the last visitor in the hotel guest room. The UV Robots will run for 8-10 minutes in each guest room and once complete, housekeeping and the UV handler will seal the room with a Hilton CleanStayTM with Lysol protection seal. Xenex UV robots will also be used in public restrooms, elevators, kitchens, meeting rooms, and to disinfect luggage. The Xenex UV Robots have long been used in hospitals such as Mayo Clinic, Stanford and HonorHealth, and deliver up to 4,300x more germicidal UV pathogen killing intensity than UV-c mercury vapor.

Emist, electrostatic sprayers: The Emist disinfectant sprayers are eight times more effective than using typical spraying devices and will be used in all guest rooms and public areas. Like the old saying, opposites attract, these spray devices apply an electrical charge to the fine mist they spray. These "super-charged" droplets of disinfectant seek out a neutral or oppositely charge surface to attach. Like stubborn lint on a fine wool sweater, the disinfectant clings on the surface so it can work its magic. Because of the electrostatic charge, droplets wrap around surfaces providing an even, consistent surface coverage.

Pathosans: The environmentally responsible LEED and Green Seal approved cleaner and disinfectant, Pathosans, will be used across the properties to effectively remove and destroy pathogens. The water-based, scentless solution has been proved to reduce the presence of many dangerous pathogens, including Coronavirus.

The two hotels will also apply all of Hilton's CleanStayTM with Lysol protection protocols incorporating current and future hygiene standards such as: the CleanStay room seal to indicate a guest room has not been accessed since being cleaned, extra disinfection of high-touch areas in rooms, guest accessible disinfecting Lysol wipes, enhanced cleaning for fitness centers, reduced paper amenities, contactless check-in and check-out with Digital Key, markers to indicate safe distancing, boosted cleaning frequency of public areas and disinfecting in high-traffic areas.

For more information, visit https://www.waldorfastoriabeverlyhills.com or https://www.beverlyhilton.com


Tags: Beverly Hills, California, Luxury, Safety measures

About Waldorf Astoria Beverly Hills

About The Beverly Hilton

Media Contact:

Kendal Hurley
Partner
Ballantines PR
T: 310-454-3080
E: kendal@ballantinespr.com
W: http://www.ballantinespr.com

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Coming up in April 2021...

Guest Service: Health and Safety First

Though expectations are that hotels will return to some semblance of normalcy in 2021, their highest priority must continue to be the health and safety of guests and employees. To that end, hotels are training their guest service personnel in enhanced cleaning routines, which include the following practices - bathrooms, elevator buttons, remote controls and other high-touch items, are disinfected and cleaned with a higher frequency; all tables, chairs and menus in restaurants are cleaned at a much higher frequency, and after each seating; floor markers in public areas to remind guests and team members to maintain physical distance; hand alcohol stations and disposable gloves in lobbies and restaurants; loose items such as pens, note pads and information material removed from rooms and meeting rooms; limiting the number of seats in restaurants and public areas; and revised food & beverage offerings. The April issue of the Hotel Business Review will review how guest service personnel are being trained to maintain health and safety protocols in their operations.